Aviator Nation Omdömen 135

Excellent customer service! Had purchased a hoodie and needed to return it but because I used my points it was showing as a non-refundable item. Well happy to say I did the return and it was adjusted by customer service. I I was able to get my refund and points back into my acct so I can apply to a new purchase. Definitely shopping again! My daughter (15) and myself love your clothes.

Super disappointed. I placed an order on Monday and today they came out with a 20% percent off coupon. I emailed and asked for a price adjustment and they said they will not give me one. Aviator Nation just lost a customer.

I’ve had nothing but positive experiences and I’ve purchased quite a bit. Clothes are pricey but super comfortable. Customer service has always been extremely helpful and responsive.

I recently had an experience with Aviator that was very nice. I had downloaded the app to make a purchase, I got an email saying that I would receive 15% off my purchase. When I went to buy the items the app wasn’t allowing the 15% off code. It said it expired. I emailed Aviator and explained the situation and Michelle offered me a one time discount code. She didn’t have to do that but she did and I really appreciate it. I have 2 sweatshirts and 2 pairs of the sweat pants and I love them. The quality is great and they’re so soft. I love that the clothes are hand made here in CA.

Terrible customer service. No phone only email unresponsive for over a week on defective item.

Not Worth the Price
I ordered the Five Stripe Navy hoodie and, honestly, I was disappointed. For the price Aviator Nation charges, I expected something exceptional — but the quality is surprisingly basic. Nothing about it stands out from what you’d find at any regular clothing store, and in some cases, department store alternatives offer comparable or better quality for a fraction of the cost.
I can’t justify the price point based on what I received. If you’re considering purchasing, I’d suggest trying it in person before committing — or exploring other options that offer better value for your money.

I love their items- that retro look is so fun! But what I really love is their customer support. So helpful and quick to solve any issues.

I absolutely love their sweat pants, beyond comfortable. The absolute best! I highly recommend.

I had a very positive experience with Aviator, thanks to Robert’s excellent customer service. I reached out regarding a sweatshirt that had a tear, and he made the return process simple and stress-free.

After I sent the item back, they replaced it with a similar one, and everything was handled efficiently. Robert was consistently kind, responsive, and helpful throughout the entire process.

What stood out most was his extra effort to ensure I received my package when there were issues with my mail. That level of care really made a difference.

I truly appreciate the support and would not hesitate to order from Aviator again.

Poor quality. Gets all beaded up after one wash. For the price this is ridiculous. And the sizing is huge

Their customer service was awesome and helped me fix an order I had placed incorrectly. Fast shipping, super cute clothes.

how can these people still be in business. these are $10 sweatshirts costing $150 I made the mistake of wearing my new one on an airplane and by the time we landed me and everyone around me were covered in my sweatshirt it literally fell apart. Walked by another lady wearing one and asked if hers was doing it also and she said if i had any other shirt in my bag i would change right now. These brands have gotten rediculous in price and quality i will pay for quality this brand is junk

Love their products! Customer service is amazing! Always get compliments when I wear Aviator Nation!

I once loved this brand, but the quality of their products is garbage. I have so many of their pieces that just fall apart with minimal use. It's really quite depressing how great they could be, but they only love to take your money and send you sub par products. Stay away and invest your money in clothing that lasts

Do NOT use their discount code. They push it on you during checkout, and what they don't make clear is that using it makes your order final sale — no returns. This policy is buried in the fine print and not disclosed upfront. I received my items late, never wore them, and they're still in original packaging, yet they refused my return because of the discount code. I had to file a dispute with my credit card company. Shady business practice designed to trap customers. Save yourself the headache and shop elsewhere.

Aviator nation customer service is absolutely amazing! I will continue buying from them just because of how wonderful everyone I dealt with was!

I have been wearing Aviator Nation for years and have only had 2 instances I needed to reach out. Both times the customer service agent resolved my issue quickly and efficiently. It’s one of the many reasons I will continue to shops and wear Aviator nation. They back their brand and the quality and design are always fabulous.

Poor If i could do negative stars I would. They dont answer the phone, they charge outrageous prices for CRAP, and they HIDE behind AI.

NEVER DO BUSINESS with them.

Had a great online order experience! Shipping was processed same day and products arrived and looked great.

Absolutely Terrible costumer service. I ordered two trucker hats for $130 dollars and received one in the complete wrong style and color. After reaching out, the representative in the email was unapologetic and rude, telling me that once I returned the WRONG ITEM SHIPPED TO ME, they would then process the return and ship the correct items. This is after waiting two weeks for my order. I ended up having to do a charge back because they wouldn’t communicate effectively with me. Just a joke of a company for those prices you pay. Will never do business with them again