Incorrect part sent after placing order.l, but the after sakes service was excellent. I got in touch with the sales team and duly got a reply from Olivia who arranged for both the delivery of the corr... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I would have given 5 stars for the excellent service and next day delivery, but gave 4 due to the contradictory information within the website. eg length of cable and price, so made choice time consum... Se mer
I ordered 280 gauge refuse sacks and this is exactly what arrived. Very strong sacks and I am very pleased that what I ordered I got. I have ordered from various companies claiming they are sending me... Se mer
Was not sure which replacement motor required and CS responded quickly. Ordered, arrived and now installed. Also filter sent but incorrect, again CS replaced by courier the next day. Excellent- you c... Se mer
Företagsinformation
- Leverantör av rengöringsprodukter
- Leverantör av reservdelar för vitvaror och hushållsapparater
- Företagsgrossist
- Leverantör av utrustning för industridammsugare
- Leverantör av vaktmästarutrustning
- Dammsugarbutik
Om Avern Cleaning Supplies (Internet) Ltd
Skrivet av företaget
We offer NEXT DAY delivery on selected machines & same day collection for majority of our items in stock. NEXT DAY MACHINES spares & accessories BOOK A machine DEMO janitorial
Our Vision
At Avern Cleaning Supplies, our vision is to create cleaner, safer, and healthier environments for everyone. We believe that cleanliness is not just a task; it's a way of life. We aspire to be the go-to source for cleaning products that empower individuals and organizations to achieve cleanliness and hygiene goals efficiently and sustainably.
Kontaktuppgifter
Unit E6/7 Blackpole Trading Estate East, WR3 8SG, Worcester, Storbritannien
- 0800 9788 499
- Sales@averncleaningsupplies.com
- averncleaningsupplies.com
4,6
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 92 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Still haven’t got everything I ordered.
11 maj 2026
Svar från Avern Cleaning Supplies (Internet) Ltd
Hello Johan,
I can see you have received the vacuum cleaner and additional bags that you ordered. Please accept my apologies for the delay on the dusting brush - this has left us today and should be with you soon :)
Kind regards,
Avern
Emailed them as I was not satisfied…
Emailed them as I was not satisfied with the product. They came back suggesting some solution tgat didn't work out. After that I emailed them again and requested refund, have not heard back since. Update: customer service team got back to me and I am very happy with how their handled it.
11 maj 2026
Svar från Avern Cleaning Supplies (Internet) Ltd
Hello Diana,
Sorry to hear you have had negative experience with us. Customer satisfaction is our priority, I will pass your concern to the relevant team to look into. We will get in touch with you shortly :)
Kind regards,
Avern
Great efficient company with v'good prices!
Used to buy spares from them on eBay over many years, since all eBay's stupid UK changes for private buyers/sellers, I deleted my account of 13 years.
Very Glad Avern have their Own website, ordered direct from them the numatic/henry part at cheaper than from them on ebay - Great website, easy to find part & checkout was easy with PPal & as promised arrived in 48HRs to me - Just Perfect, very happy.
Order direct from Avern & teach eBay a lesson how not to upset your users!
5 maj 2026
Svar från Avern Cleaning Supplies (Internet) Ltd
Hi Rick,
I'm glad you found our website so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Svar från Avern Cleaning Supplies (Internet) Ltd
Hi Debs,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Nag on the helpline is extremely…
Nag on the helpline is extremely helpful. Thank you Nag. The product is excellent. So was the delivery service. All very good.
7 maj 2026
Svar från Avern Cleaning Supplies (Internet) Ltd
Hi Dawn,
I'm glad you found Nag so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Svar från Avern Cleaning Supplies (Internet) Ltd
Hi Lee,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Svar från Avern Cleaning Supplies (Internet) Ltd
Hi Andrew,
I'm glad you found our customer service so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Quick delivery and competitive price
5 maj 2026
Svar från Avern Cleaning Supplies (Internet) Ltd
Hi Deborah,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Svar från Avern Cleaning Supplies (Internet) Ltd
Hi Simon,
Thank you for your continued support. It's great to see happy customers come back time and time again. Thank you for your great feedback.
Kind regards, Avern
Great service
Great service. Good price. Good description. And Quick deliver.
100% well worth using them
5 maj 2026
Svar från Avern Cleaning Supplies (Internet) Ltd
Hi Simon,
I'm glad you found our website so helpful. We strive to be the best and are glad we were able to help you with your needs.
Kind regards, Avern
Fantastic service hoover just rather…
Fantastic service hoover just rather loud but can put up with it as it picks up so well
5 maj 2026
Svar från Avern Cleaning Supplies (Internet) Ltd
Hi Yvonne,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Excellent company who I've dealt with…
Excellent company who I've dealt with before and will again, great communication and great products well packaged, thanks
Kevin Roe garden maintenance services
5 maj 2026
Svar från Avern Cleaning Supplies (Internet) Ltd
Hi Kevin,
Thank you for your continued support. It's great to see happy customers come back time and time again. Thank you for your great feedback.
Kind regards, Avern
Great hoovering
Great hoovering, sleek, easy to put together, fantastic suction and delivered on time
5 maj 2026
Svar från Avern Cleaning Supplies (Internet) Ltd
Hi Izaiha,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Svar från Avern Cleaning Supplies (Internet) Ltd
Hi Allan,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Svar från Avern Cleaning Supplies (Internet) Ltd
Hi Dom,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
Super quick delivery good communication
1 maj 2026
Svar från Avern Cleaning Supplies (Internet) Ltd
Hi Julie,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Svar från Avern Cleaning Supplies (Internet) Ltd
Hi Andrew,
Thank you for your positive feedback, we're pleased to hear you've had a good experience with us and look forward to your continued support. Please let us know if there's anything we can do to earn that fifth star.
Kind regards, Avern
Svar från Avern Cleaning Supplies (Internet) Ltd
Hi Elin,
Thank you for your great review, we're glad we were able to help! We look forward to your continued support.
Kind regards, Avern
Poor delivery service
The item, which is small, has not yet arrived. It was supposed to be delivered on Saturday , 2 days ago, but just before the delivery window EVRI sent a message saying that as the parcel was so large it would need a special consignment. EVRI is a most inefficient courier.
30 april 2026
Svar från Avern Cleaning Supplies (Internet) Ltd
Hi,
Really sorry you have experienced issues with the courier. I can see that your order has now been delivered. If there is anything we can do to turn your 1 star experience into a more positive one, please drop us an email at sales@averncleaningsupplies.com
Regards,
Avern
Svar från Avern Cleaning Supplies (Internet) Ltd
Hi Geoff,
Thank you for your positive feedback, we're pleased to hear you've had a great experience with us and look forward to your continued support.
Kind regards, Avern
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