Autoplicity Omdömen 

We ordered 2 casemen window air conditioners from this company, what we received was 2 car rims. We contacted there customer service, and was told they would issue a refund when they received the rims back. We shipped the rims back over a week ago, and haven't herd a word from them! We have been calling there customer service # and no matter what time of day it is, the recording says they're closed.
DO NOT PURCHASE ANYTHING FROM THIS COMPANY!!!

This is a trash website stealing people’s personal information. They canceled an order of mine five minutes after I placed it, but they kept the item listed for days at the same price before eventually raising it by $10. They’re scamming people, and I’ve reported them to the FTC.

Horrible experience - would not recommend. Although the item shipped quickly, we realized that we did not need the part, so we needed to return it. It took us over a week to get in touch with them (after calling and sitting on hold for over 2 hours twice) and after receiving no response from the customer service email. Then, once I got the RMA and label and made the return, they kept $120 instead of refunding the full amount minus shipping. DO NOT USE! The Customer is their very last priority. They truly suck.

DONT TRUST this site.
I ordered a set of 20" ally wheels. They were delivered timely however one of the wheels does not match the other 3. I called and was on hold for 2.5 hrs with no one ever to answer. I have emailed with no response.
Warning!!

Extremely poor customer service and integrity. They mailed the wrong item, refused to allow a return until they supposedly investigated the matter. And once recieved back, refused to send the correct item. Saying returns only authorize refund. THEY sent the wrong item! Yet punishing me for not wanting it! JUST F.N. STUPID!!

Returned a $200 part and they charged $100 for return shipping and restocking. Absolute rip-off. Never use this company ( I learned too late)

They took my order then waited days then cancelled it. See they had the price $50 lower to get me in to buy, then they realized they couldn't or didn't want to sell me it so they said it was not in stock. The manufacturer has hundreds of these ready to go for the spring season! This is a bogus Website, you have been warned!

I give them a big ZERO stars if possible. Ordered a fan motor for my Coleman rv air conditioner. It arrived but the shaft that holds the fan on with the screw, that they provided, was not threaded and will not accept the screw so it will not hold the fan on. I contacted customer service and was instructed to go to their website and request a return, I did as instructed and now, two weeks later, no response. Stay away from this supplier!!

Horrible seller. They lie and are frauds. Bought tires and company lied about the customer wanting to return them. Took forever to get refunded. Avoid this company at all costs!

absolutely dont ever ever ever buy from this company! they are horrible to deal with. They will not accept any returns for anthing you buy. Their customer service dept is a joke they have for them. Will keep on putting you off and off to finally tell you they wont accept return! dont buy stay away from this company period!!!!!

DO NOT BUY FROM THIS COMPANY.. THEY ADVERTISE A DISCRIPTION AND PRICE AND DOES NOT HONOR IT. SCAM ALL THE WAY, AFTER THEY ADMIT TO ERROR ON THEIR END. AMAZON PLEASE BLOCK THIS SELLER, SCAM SCAM SCAM!!!

I ordered tires, when they came they were stamped 10 years ago.

Ordered a rim with 2 day delivery, didn’t receive it after a week so asked for an update and they stated it would be delivered on that Friday and did not provide a tracking number. No communication from them I had to reach out and ask for an update just for them to tell me it was never shipped, and wasn't in stock. Terrible customer service, and false advertising.

I tried to call numerous times to cancel my order which went unanswered no matter what time of day you call. I did a chat with someone & he communicated he cancelled the order for me 1 week ago. Order was delivered yesterday & I am trying to return it. Cannot speak with anyone, sent email /no response.

I contacted Autoplicity on 12.20.2025 for a warranty refund. Haven't heard back since then. I've contacted them (via email) several times since then. Silence. I'm very unhappy with them.

Dishonest seller, purchased a faucet on Amazon, the color didn't work, so I returned it, unused, and in original package. I paid $627.93, they refunded just $386.83. No notes, no feedback. Do not recommend.

The Scepter 14 gallon diesel fuel caddy has an electric pump and hose. The day after receiving it I filled it with fuel and tried to use the pump. The pump made an operating noise but didn't move any fuel. Contacted Autoplicity's customer service through e-mail asking to return it as I could see it was a subpar design etc. They responded and asked for details about the fuel caddy. I sent more info and that's when they disappeared from responding. Never heard from them, called, they found my emails, said they didn't come through. Told me they would have an answer regarding return in 24 hours. Never heard again. Called again, said they're awaiting a return authorization from their warehouse. I did this circle with them multiple times with the same answer from them. They're not going to take it back or refund me. I even tried Scepter, the manufacture to warranty the pump motor. They didn't return my message either.
Really bad overall, I would suggest staying clear of them and any Scepter product.

Website shows 10 in stock but when ordered get notice the next day it was canceled. No stock available. Tried calling with absolutely no help.

DON'T WASTE YOUR TIME WITH THIS COMPANY.