Autohauldirect Omdömen 

12
TrustScore 3.5 av 5

3,7

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation

Skrivet av företaget

Auto Haul Direct provides reliable vehicle transport services across the USA. Whether you need state-to-state car shipping, cross-country car shipping, or door-to-door auto transport, our team helps make the process simple from quote to delivery. Whether you are relocating, buying a car online, sending a vehicle to family, or planning cross-country car shipping, we help coordinate transport based on your route, timing, and vehicle type.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

12 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(12)

12 omdömen under de senaste 12 månaderna

Skriv ett omdöme

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Betygsatt 5 av 5 stjärnor

My Mercedes malfunctioned on the way to…

My Mercedes malfunctioned on the way to Philly from VA and I needed to towed back to VA. Roger was super efficient and helpful. He worked diligently to find a driver. He found one but the driver demanded more money once they asked for pix ans saw it was a Mercedes. I was annoyed since I disclosed the vehicle type and was quoted a price based on what I submitted so I refused to pay more. Roger assured me that if I was a bit patient and didnt mind waiting till Monday he would find a driver for me and he did.
The vehicle has been picked up and is en route to VA now
Thanks Roger! I appreciate it

9 juli 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Discuss acceptable fee variances upfront

I signed up to ship my vehicle with Jazz, and she was great! She worked hard to get me the price that was promised and communicated well. Most of this industry will try to increase the fee after contract is signed, the drivers will dictate a lot of that, so set your limits upfront. I respect Jazz for trying to stick to contract price. We weren't able to find a driver for the time frame I needed, and initial deposit was fully refunded. I would trust working with Autohaul again.

24 juni 2026
Betygsatt 4 av 5 stjärnor

My car was delivered in the appropriate…

My car was delivered in the appropriate time frame that was told to me and I got pictures of pickup and when delivered both of the dispatch and driver stayed in contact with me. This company is a reputable company. I would use again if needed to.

3 juli 2026
Omdöme utan inbjudan
Logotyp för Autohauldirect

Svar från Autohauldirect

Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that your vehicle was delivered within the promised timeframe and that both our dispatcher and driver kept you informed throughout the entire process.

Providing a reliable service and clear communication is our top priority, and we're glad we were able to meet your expectations. It was a pleasure assisting you with your shipment, and we truly appreciate your trust in our team. We look forward to assisting you again in the future !!

Betygsatt 1 av 5 stjärnor

If I could give less than I one star I…

If I could give less than I one star I would. I was quoted a price verbally and in writing and then that price was included in the contract. The fine print in the contract said price could changed due to weather, etc. The autohauldirect representative verbally promised the price would not change. 24 hours later he called me and told me price would be 3x what he quoted. After 100+ text messages back and forth I Mmanaged to get the price to 2x what I was originally quoted. When the driver arrived with the car, the delivery price the autohauldirect representative promised the delivery company was $50 more than the price of the second contract I signed. I have shipped cars before and this was by far the worth experience.

12 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience!

Had an amazing experience with them! Gavin did an absolute perfect job communicating with me and keeping me updated,along with giving me the best prices available!
He had found me the best driver for the job and the car was transported to buyer in great time!
I highly recommend using them for any and all auto transport needs!

1 juli 2026
Betygsatt 2 av 5 stjärnor

I disliked the fact that I signed a…

I disliked the fact that I signed a contract to have my car transported for $650. On the day of pickup, your agent told me that there were no drivers available at that price. She should have known this ahead of time. Consequently, since I needed the car moved on that date, the price increased to $1100.!! You backed me into a corner, knowing that I would pay your additional amount of money to have the car moved on that particular day. Also, my car was initially loaded onto a two car flatbed trailer, with my car hanging off the back, to be moved to another location and reloaded onto a proper auto carrier. That was not explained to me and that was not part of the contract. And finally, I told your agent to tell the driver to call me with updates on his arrival. I even spoke to the driver myself, requesting that he would give me updates. I never received a call from your company or your driver. I was busy and my wife had to take delivery of my car. That was unprofessional and upsetting to my wife. If anyone asks for an auto hauling company, yours is THE LAST I would recommend.

8 juni 2026
Omdöme utan inbjudan
Logotyp för Autohauldirect

Svar från Autohauldirect

Thank you for your feedback..

We'd like to clarify a few points regarding your shipment. The rate adjustment was not the result of our company "backing you into a corner." Carrier pricing is determined by the transportation market, and the increase reflects what was required to secure a driver for your requested pickup date. We presented the available option, and you chose to proceed.

The use of a local flatbed to transfer a vehicle to a larger carrier is a standard industry practice in certain areas and does not impact the safety or condition of the vehicle.

Regarding communication, we did relay your request for updates to the carrier. While we understand your frustration that you did not receive the calls you expected, drivers manage their schedules on the road, and communication can sometimes vary.

We regret that your experience did not meet your expectations, but we appreciate the opportunity to transport your vehicle and wish you all the best.

Betygsatt 1 av 5 stjärnor

0 stars

My vehicle was never picked up. They changed the pick-up time twice. Said they couldn’t find a driver and refunded the 300. Don’t waste your time now. My car is being towed away because of incompetence from this company.

24 maj 2026
Omdöme utan inbjudan

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