AUTO-VOX Technology CO., Ltd Omdömen 157

I had the smallest of a situation with the purchase of a solar4 reversing camera, which didn't stop me using it and their support team were 110%, polite, on the ball....I cannot fault the response I got. Great product as well....

AUTO-VOX official firmware bricked my device and they won't help and blocked my messages. AVOID !!!

I have the AUTO-VOX V5. It was full of bugs. Where the device rebooting on its own etc. I had 3 of these and they all did the same fault.

My AUTO-VOX V5 was working ok, and then i did the new officials firmware from there official website. The firmware bricked my device. I hear the sound, I can touch but the screen remains black.

After reporting the issue, Auto-Vox removed all there firmware for V5 and v5 pro. How fishy is that? It's cause they know about the issue

However after contacting Auto-Vox. I Received robot replies before they blocked my account messages then they blocked my 2nd account messages

It's been very frustrating. They will not help Me resolve this or replace it even though it's there own mistake for putting a dud firmware on there website that bricks the device.

SO NOW I HAVE A USELESS ITEM THAT COST ME £160

THEY WILL NOT HELP ME AND I GET THE FEEELING THEY ARE BLAMING ME !!

AVOID THIS COMPANY IF YOU WANT A DECENT, REALIBLE CUSTOMER SERVICE SUPPORT.

I Just messaged them below on my papa's account. Let's see if they reply or just give me a robot reply and block me:

THIS IS A COMMON FAULT/SYMPTOMS THAT HAPPENED WITH THE V5 PRO AFTER SOME USERS UPDATED THERE DEVICE ASWELL. Pictures uploaded as proof

To Auto-VOX, I havent got a V5 Pro. I have got a V5 standard version
My device was working OK and I updated the firmware cause of some bugs. I got the firmware for my V5 not V5 pro off your official website. I updated my device and now it's bricked my device. I can touch, hear noise, it can record and when I play it back on my laptop I see video or image however since the update, the screen is black with the backlit lightening on.

I researched this fault and people who have the V5 pro suffered the same issue when they updated there firmware on the device

Auto-Vox know about the firmware that bricked devices hence why Auto-Vox then removed the firmware for the V5 and v5 pro off there official website after I reported that my device got bricked using the update on there official website

Regardless how old the device is, it was working OK before the update and the official update killed my device. That's the responsibility of Auto-Vox as its there mistake
So based on them grounds I should be offered a new working device as it's not my fault the item got bricked by the official firmware I trusted your official website for this V5 mirror dahcam firmware to be 100% stable

On them grounds you should replace if for me and help me. I suffer from a lot of mental depression and this is badly affecting me and I feel frustrated

Auto-Vox won't help me so I have lost £160 on a item that got damaged by them. There official dud firmware

Customer service has been next to none. I found installing this unit so easy. I installed it on my Motorhome , I was worried about the coverage as Ive had problems with other WiFi reversing cameras not performing well because of the distance. It performs very well, no flicker or break up. The only connection required is either to the reversing light , so it operates when the vehicle is put into reverse or dedicated power supply from the key on side, when it would be on all the time.
Really recommend this unit.

Hi, I ordered a solar 1 back up camera very easy to fit and use hardest thing was to get the number plate off the car very good product at a good price delivery was 4 days

I had a problem with water ingress into my Auto Vox (waterproof wireless) backup camera causing the image to be blurred. The problem was intermittent, could be clear or misty according to weather conditions. Very annoying as it always seemed to be misted over when I needed it most for manoeuvring & parking up! Now, the cameras are rated IP68 (which is more or less submersible in water) but perhaps having a PV charging panel connected to it let a little bit of moisture creep in. I contacted Auto Vox Customer Support and Kaya quickly arranged for a replacement camera to be sent to me, arriving within 2 days. Follow-up from Kaya a couple of days later to check that everything was working to my satisfaction. Excellent support for a really good quality product. Thanks Kaya & thanks Auto Vox!

Great company to do business with. Awesome communication and good quality products! Will use again in the future.

Das Paket kam wie gewohnt schnell an.
Die Verkabelung war einfach.
Das Gerät wird einfach in den Zigarettenanzünder eingesteckt. Das Bild ist sehr gut, ich wünschte, ich hätte es schon vor Jahren gemacht.

Ich bin sehr zufrieden mit meinem kabellosen Rückfahrkamera-Kit. Es macht das Rückwärtsfahren viel sicherer.

Der Service ist ebenfalls sehr gut und schnell. Ich hätte ein paar Fragen bezüglich der Installation, welche mir zügig beantwortet wurden.

We unreservedly recommend Auto-Vox.
The support and communication from this Company, particularly Kaya, has been exceptional.
In our opinion, our Auto-Vox reversing/rear view camera is essential equipment for safe motoring, especially when towing our large caravan.
We highly recommend Auto-Vox to anyone.
Thank you very much Kaya.
Ray and Sandy

The camera arrived in a timely fashion and was installed with ease. The picture was very sharp with vibrant colours making backing up easier. The folks at Auto-Vox are very friendly and a pleasure to deal with. This is my 3rd Auto-Vox product and I have not experienced a problem with any of their units. I highly recommend this company.

Die auto-vox W7 ist eine großartige Lösung, wenn Ihr Fahrzeug braucht eine Backup-Lösung, wo Sie nicht in der Lage sind, um Drähte zu Ihrem Hauptgerät laufen oder Sie haben keine Aftermarket-Hauptgerät mit einem Bildschirm. Oder wenn Sie eine einfach einzurichtende Lösung gegenüber der Verkabelung einer Aftermarket-Rückfahrkamera in Ihr Hauptgerät wünschen. Es gibt viele Optionen für Rückfahrlinien und Parameter. Sie können es auch auf der Vorderseite des Fahrzeugs für die Bestimmung der Tiefenwahrnehmung verwenden. (wenn man weit genug heranfährt) Deshalb habe ich bei der W7 nicht gezögert. Wenn Sie eine drahtlose Lösung benötigen, ist das W7 genau das Richtige für Sie.

幌のためトラックのルームミラーが全く映らなく
後方視界ゼロのため取付ました
防水で常時電源対応が決め手です
イグニション電源で常時映しても問題ありません
無線の映像も途切れずキレイに映ります
画質は普通のため画質重視の方は
もっと値段が高いタイプが良いかもしれません
安全運転のためにトラックにオススメ

I loved the easy of installation. Mounted to the bottom of the license plate. Trunk handle is on top. Very clear image and strong connection. Installation instruction were clear and concise. I would recommend.

Je suis entièrement satisfait de mon achat si bien que je vais en acheter une autre pour mon camion, caméra de recul vraiment top ! facile à installer une bonne image même de nuit c'est très pratique. La cerise sur le gâteau c'est le service après vente très aimable et à l'écoute je recommande vivement ce produit.

Prodotto facilissimo da installare e molto facile da usare. La telecamera si connette al monitor in meno di mezzo secondo! Un apprezzamento al manuale in lingua italiana chiaro e comprensibile. Grazie anche al servizio assistenza puntuale e scrupoloso. Se hai bisogno, loro ci sono.

Unfortunately we had some trouble with our reversing camera. We contacted Auto-Vox and corresponded with Kaya. Excellent customer service which is seldom nowadays. Always quick to respond and very professional. Helped us sort out the issue without delay. Very impressed.

AUTO-VOX makes great backup cameras. They work right out of the box and have a great image quality. They provide wireless and solar options which is a plus. Kaya and Erin have been great help when communicating and they are always prompt to respond. I have a few different products of theirs and they haven't disappointed me yet. I hope they will last for many years to come, but only time will tell. The products are well built. So far, I would recommend their products.

Being a senior citizen I bought my first solar backup camera a few years ago. I needed a little help so I contacted customer service. They very kindly walked me thru the set up. It really was so easy! Because of their help and the camera worked so well, I have bought several for my family. I’m impressed with how well the cameras work and how easy they are to install. Because of the customer service, the quality of the view and the ease of installing, I won’t buy from anywhere else. I just got another one a few days ago. Thank you!!!

I received this unit and I am overall very pleased with it. The rearview mirror is solidly built and was a bit bigger than my OEM unit. I did the bench test as recommended before I did the install. Everything was fine and I cannot stress how important it is to do this; do not skip it.

Seit Jahren bietet das Unternehmen gute Produkte in guter Qualität zu günstigen Preisen, zudem ist der Support erste Klasse!

Do not buy from these scammers took my money now won't refund me or answer my numerous messages steer clear of this company