Charlotte helped me and my partner look through some wedding rings and she was so personable, patient, and attentive. Neither of us felt any pressure to purchase anything today but we managed to narr... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amber was outstanding during our appointment, she was super friendly and went above and beyond to find the perfect ring for me. She wasn’t pushy at all and gave great advice. I would highly recommend... Se mer
Charlotte was incredibly helpful and provided some great advice without being pushy. The space feels very modern and fresh - and the Prosecco was a very welcome addition, especially in the record brea... Se mer
What a fantastic visit! Came in looking for something very specific and was greeted warmly and excellently served by William. He had all the answers and got me exactly what I was looking for. The enti... Se mer
Företagsinformation
Skrivet av företaget
Find Us Austen & Blake Leeds should be your first stop for engagement rings, wedding rings, and custom jewellery when you’re in the city. Find us in our beautiful store on Commercial Street, an 18th century pedestrianised road overflowing with charm, high-end jewellery shops, and plays host to The Leeds Library. Visit our sleek and modern jewellery shop in Leeds where our experts are at hand in a no-pressure environment, offering customisable designs and personalised service, allowing you to find or create the design of your dreams.
Kontaktuppgifter
Commercial Street 4, LS1 6AL, Leeds, England, Storbritannien
- 0113 333 9076
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 82 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing !
Really great experience choosing our wedding bands, personal experience and knew what to get us to try on. Offered Prosecco after we had chosen, and even gave us a small additional discount !
My fiancé surprised me with the…
My fiancé surprised me with the appointment at the store and Charlotte was lovely, patient and very accommodating to help us choose my Engagement ring ♥️thank you for your time. Looking forward to returning ✨
Highly recommended.
Louise & Mark xx
Very friendly and helpful staff
Very friendly and helpful staff, who take great care in helping pick the perfect ring.
Thanks again
Fabulous meeting with Fergus today
Fabulous meeting with Fergus today. He helped us to choose the perfect eternity ring to match my existing wedding and engagement ring. A really lovely experience all round. Very pleased 😄
Absolutely fantastic experience
Absolutely fantastic experience, really well looked after, not pushy or hard sell, just very considerate and helpful
Fergus was fantastic
Fergus was fantastic. My fiancé and I came in today to look for a wedding band for my fiancé and he was very helpful and very kind. Made us feel welcome and looked after during a special moment for us.
Thank you for a wonderful experience Fergus.
Fergus was incredibly helpful when…
Fergus was incredibly helpful when choosing an engagement ring. He listened and understood exactly what we were looking for and started the process to design a bespoke ring. Really lovely guy, would recommend
Great quality store and knowledgeable staff
What a lovely time I had looking for a ring for a special reason. Gabrielle made great suggestions, guided me and gave me very relevant and knowledgeable advice and information. I felt a valued customer and would highly recommend a visit to the store if you are looking for a special piece of jewellery
I recently visited Austen & Blake to…
I recently visited Austen & Blake to purchase an engagement ring for myself and my fiancée, and Fergus was absolutely exceptional throughout the entire experience. He was incredibly friendly, patient, and knowledgeable, taking the time to understand exactly what we were looking for. Fergus guided us through every step with genuine care and professionalism, making what could have been a stressful decision feel easy and enjoyable. His helpfulness and warm attitude truly made the visit memorable. I couldn’t have asked for better service—thank you, Fergus!
Exceptional experience.
We made an appointment to look at pendants & engagement rings & our experience with Katy was fantastic.
Katy was extremely knowledgeable, & patient and explained all the options available after listening to all our questions & request’s.
There was no pressure whatsoever which we particularly appreciated.
Would highly recommend Austen & Blake.
Wedding ring consultation
My partner and I had a wedding ring consultation with Charlotte recently and it was a fantastic experience. Charlotte offered great professionalism and guidance to help us find the perfect rings. Thanks so much!
Our experience with Gabrielle was…
Our experience with Gabrielle was amazing. She was so informative and lovely and made us feel relaxed and happy. She gave us honest opinions on the rings we were interested in which was very helpful thank you for being amazing!
Brilliant service!
My fiancée and I went into the store yesterday looking for wedding bands, without an appointment, and Charlotte was so accommodating. She listened to what we were looking for and made us feel very comfortable. The choice of rings were beautiful and I wouldn’t have wanted to get our wedding bands anywhere else.
Fergus was lovely!! Definitely recommend going to see him!
Fergus was lovely. Very educational and took a lot of time talking us through different options especially as I am very indecisive! Thank you very much for a lovely first experience trying engagement rings on! :)
Great service
Gabrielle was great at helping me decide on an engagement ring style.
Top marks 5*
Had an appointment with Charlotte who was amazing, listened to exactly what I wanted, gave expert advice and reassurance. Would highly recommend to anyone
12/10 would recommend
After going to over 10 jewellers, we found our perfect wedding bands. The service by Fergus made the process much more enjoyable!
We had a great time looking at rings…
We had a great time looking at rings for my girlfriend. Great customer service and enjoyed the complimentary Prosecco. Fergus was our helper and he was superb!
Fergus was brilliant
Fergus was brilliant, so so helpful. Made me and my partner feel at ease! Really recommend
Fantastic rings with excellent customer service
When looking for engagement rings for my partner I wanted to find somewhere that made stylish rings which were customisable and offered lab grown diamonds. In addition, I knew my partner would want to see rings in person and so the ability to see samples in store was a massive bonus. We were highly impressed with the rings and the customer service was excellent. As I am a 'noob' when it comes to jewellery it was fantastic to have Charlotte in store to guide us through the various options and give honest opinions. I didn't find the sales representatives pushy or trying to upsell, Charlotte genuinely just wanted to find us the perfect ring. Overall very happy and can't wait for our ring to be delivered so I can propose! Bonus, the prices are very reasonable for the level of quality.
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