Sold ten Sovereigns, good price. Excellent communication. Gave wrong bank details, once sorted out, payment in a matter of hours. A pleasure to do business with.
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Det här tycker kunderna
Saw the item advertised... there were 9 available. I bought 2. Easy order on website, items arrived on time and reasonably packaged. One caveat: these items are fairly expensive gold coins which shoul... Se mer
Auronum is always a pleasure to deal with, whether buying or selling. The customer service is exceptionally good and their prices are entirely fair to both buyer and seller. Their website is also a m... Se mer
A delightful company to deal with. Very professional, knowledgeable & their customer service is nothing short of brilliant. My only issue is I wish had known about them before! I have sold precious... Se mer
Företagsinformation
Om Auronum
Skrivet av företaget
Auronum is an established online precious Metals trading company based in London. Auronum supplies Gold, Silver and Platinum bars and coins to investors.
Our website provides live onscreen selling rates for investors looking to sell bullion bars and coins. The business also supplies free market intelligence reports on the website each week.
Auronum is a leading supplier of Capital Gains Tax exempt investment products such as gold sovereigns, gold Britannia coins and British silver bullion coin products.
Our procurement team engage in weekly benchmark audits against other leading bullion brands to ensure that our buy and sell rates are among the very best in the industry.
Auronum has an inhouse precious metal analyst who produces video market updates our our official Youtube channel.
Contacting Our TeamFor clients with questions or requiring support, our team is available between 10am and 10pm 7-days per week
Kontaktuppgifter
Storbritannien
- 0800 975 1012
- support@auronum.co.uk
- auronum.co.uk
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sold ten Sovereigns
Sold ten Sovereigns, good price. Excellent communication. Gave wrong bank details, once sorted out, payment in a matter of hours.
A pleasure to do business with.
Excellent interaction and swift…
Excellent interaction and swift payment. Much appreciated!
Navigating the site is straightforward
Navigating the site is straightforward. Email replies come swiftly. Sending coins for sale is a breeze, and you receive funds on the same day.
Selling a sovereign
I’d never sold a gold coin before and Auronum made it very easy and were always available by phone and email to answer my questions. Once I had sent the coin the agreed price was in my account the same afternoon it was delivered. Great service.
I sold 2 Gold Sovereigns to Auronum…
I sold 2 Gold Sovereigns to Auronum today.
Contact by e-mail was smooth and easy.
Payment was very fast.
I would use them again. Thank you.
Company in disarray
Sadly this company seems to be in disarray. I had wanted to sell a gold sovereign and tried ringing multiple times over several weeks, each time the line went dead. I emailed and was told the company had new owners and was in transition so to try again in a week. The same happened again. Then I emailed, got no response, so tried ringing again and amazingly spoke to someone. He said he'd missed the email (!!) and to send a picture of the sovereign (mint condition) and he would get back to me - nearly 24 hours later and I'm still waiting for a reply. So I am going to sell elsewhere. Obviously service has gone down compared to other reviews.

Svar från Auronum
Admin less than 100%?
I had a single Krugerrand to sell and monitored Auronum’s online buying price which was about £2578-£2579 for a couple of hours. Telephoned them to sell but no reply. Eventually the phone rang off so I emailed instead. Three hours later I had a reply offering £2534. When I queried this I was sent a screenshot showing two different prices depending on where you looked. The second price was £2561 which was nearer the mark but still quite low. I wrote back to reject the offer and enclosed my own screenshot which by now showed £2574. So there seemed to be several versions and together with the time delay it seems that the admin is less than 100% reliable.

Svar från Auronum
Auronum, top class.
Auronum are in my opinion the best to buy from but especially to sell to, they advertise the actual price they will pay, too many others advertise a price and only want to pay a percentage. Top class and many thanks.
Auronum is always a pleasure to deal…
Auronum is always a pleasure to deal with, whether buying or selling. The customer service is exceptionally good and their prices are entirely fair to both buyer and seller. Their website is also a model of information about coins and well worth reading in its own right.
Easy to navigate website
Easy to navigate website.
Quick responses to emails.
Facilitated sending of coins for sale and transferred funds the same day.
1st class and quick delivery.
Ifound dealing with Auronum excellent…
Ifound dealing with Auronum excellent thewhole sale wascompleted very quickly with excellent feedback from the company
Always as expected and a swift…
Always as expected and a swift delivery, I will be a returning customer. Always as described.
Really straightforward service with…
Really straightforward service with good rates and fast turnaround. Recommended!
Great communication and prompt payment
Great communication and prompt payment. Thank you
Fantastic experience buying from…
Fantastic experience buying from Auronum. Their website was easy to use so they definitely live up their fame! Order process was simple, It took a few days to receive my metals but they didn't disappoint me. The coins was as decribed and 100% authentic and genuine. I will surely recommend them!
My experience with Auronum was…
My experience with Auronum was wonderful. They are so helpful and assit me from selection to buying process. There was a problem with adding master card. They solved that and delivered my product properly. Thankful to them.
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