aurent Omdömen 

Aurent has been very helpful and accommodating. We are having a pleasant stay so far.

I had a very disappointing experience with Aurent.

The property I rented was delivered in unacceptable condition: there was visible mold on the walls, holes in the wall surfaces, cockroaches everywhere and the bedding provided was dirty. Even basic essentials such as clean sheets and a blanket were missing.

When I raised these issues, I was told to buy my own bedding with a capped budget — which is completely unreasonable for a paid rental. The response from Aurent was dismissive, and they refused to take responsibility for the mold and property damage, claiming “this is the current condition of the property”. Also the last two days the wifi wasn’t working at all and they didn’t help me out with that either.

Answer: a total scam . Rental is rental and has to align with the law. They present themselves as a platform that connects “Guests with Hosts,” but in reality, they lease several properties and sublet the rooms directly. If issues arise, they shift responsibility onto the so-called “host” and avoid accountability—particularly regarding bond refunds and tenancy obligations. Ridiculous and greedy.

You guys should start getting a real job instead of always trying to leech off others

I am bringing attention to a concerning practice that is contributing to the rental crisis in Australia. A group or entity is renting entire apartments and illegally subletting individual rooms without the landlord’s consent.
They are not based in Australia, do not hold a valid license, and operate outside the scope of Australian rental regulations. Their business model involves leasing properties at relatively low rates, then charging exorbitant prices for each room—often far above market value.
This not only violates tenancy laws but also exacerbates housing affordability issues for genuine renters. I intend to report this activity to the relevant authorities in the coming days.

My experience with Aurent was terrible. From the first moment I tried to contact them to resolve my questions regarding the rent, their answers were very vague, but I decided to ignore that red flag. Once I arrived at the room, it was clean, but the common areas (which are supposed to be cleaned constantly) had layers of dust that showed they had never been cleaned. Then, when I made my first payment, they charged me twice because they had debited the payment to a card I never authorized. In order to resolve the problem, they behaved rudely and took a month to resolve the issue. Even when I demanded compensation, they did so reluctantly. Finally, it took almost two months to return my deposit because they couldn't contact the landlord. I also want to mention that during my stay, I was locked out of the apartment for hours on end because their locks weren't working. Although it was more a building issue, it's unbelievable that they wouldn't take action on the matter.

Alquilé con ellos y todo bien. Pagué el depósito online y todo perfecto. Es confiable.

Terrible experience

Terrible experience with Aurent

My experience with Aurent has been an absolute disaster. I booked and paid for a room, only to find out that it was already occupied when I arrived. The only available option was locked, and nobody from the agency gave me any solution. I contacted them multiple times through WhatsApp and email, and they have completely ignored me. To make things worse, they refuse to refund my money. The agency also falsely claimed that the rooms don’t have locks, but they do, which added to the confusion.

On top of their awful management, the house itself was disorganized and filthy. This level of unprofessionalism and negligence is unacceptable.

Una "empresa" muy desordenada, solo responden cuando tienes que pagar la renta pero si algo está de arreglar se demoran en solucionar y luego te lo quieren descontar en el bond cuando sales, tampoco te lo devuelven enseguida y te descuentan por bills de un mes más después que ya te has ido. Me hicieron pagar por un lock del cuál ellos no tenían copias de las llaves, ni sabían de la existencia del mismo.
Se aprovechan de los estudiantes internacionales, porque estamos desesperados por buscar un lugar.
Pésimo servicio.

Make sure to visit property before renting.
This place is only for students where everything is messy, professionals stay away.
Fridge will be hoarded by other flatmates
if anything is broken by others you would have to pay for it.
Superficial house image is posted, which is totally different to real house and once you pay deposit you would realise you made the worst decision.
Utilities bill won't be paid on time by the aurent team.
Internet is bad, better to use phone internet.
If you just want to stay in your room and order out , this is the best place to be in!!!!!

The perfect accommodation. Enjoy a comfortable stay.
Easy going people and great team of professionals.

The overall experience was really good.