Aura Retrofit Omdömen 

891
•
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The company from the team on the phone to the people visiting your home to the contractor from start to finish amazing and has put my faith back into what a company should be like 100% recommend .. Th... Se mer

Betygsatt 5 av 5 stjärnor

What an amazing team who kindly fitted a new boiler for my grandmother. Absolutely exceptional service from all at Auraretrofit from start to finish. If I could give more 🌟 Stars I would. Thanks... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Excellent service from start to finish! We recently had solar panels and electric fans installed to improve air circulation in our home. The team were professional, punctual, polite and efficient thro... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Customer service is terrible. We recently moved into our new home and were told we needed to continue the care plan the previous owner had with Aura Retrofit, Aura retrofit confirmed with the prev... Se mer

Företagsinformation

  1. Uppvärmningstjänster
  2. också i
  3. Gasinstallation
  4. Leverantör av solenergiutrustning
  5. Leverantör av värmesystem
  6. Rörmokare
  7. Solenergientreprenör

Skrivet av företaget

Award-winning home heating and energy solutions, including boilers, air source heat pumps, solar PV, battery storage, insulation and retrofit services, with access to government-backed funding. Efficient Heating and Energy Solutions for Your Home! Established in 2005, and fully accredited, we provide Award-Winning Home Heating and Energy Solutions across the UK's South Central Region, including Dorset, Hampshire, Sussex, Surrey, Berkshire, Buckinghamshire and Hertfordshire. Looking for a reliable heating system, renewable energy and solar solutions, or better home insulation? We provide access to government funding and high-quality installations to make your home more energy-efficient and cost-effective to help lower your energy bills, reduce your carbon footprint and keep you warmer at home.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

891 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 20 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(891)

26 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Mannie was time

Mannie was on time , polite and efficient .

13 september 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you for the great review Alwyn!

Betygsatt 5 av 5 stjärnor

Mannie was such a warm friendly person

Mannie was such a warm friendly person. He was very helpful when I asked him questions, and he was very informative

12 september 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you for the great review, I will be sure to pass on your kind words to Mannie.

Betygsatt 5 av 5 stjärnor

Damian was brilliant as usual

Damian was brilliant as usual, fast and efficient, fixed a small issue and only had 1 cup of coffee!!

12 september 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

We are glad to hear you had a great experience with Damian, please let us know if you need anything else!

Betygsatt 4 av 5 stjärnor

Boiler serviced under annual…

Boiler serviced under annual maintenance contract. No issues found. Alan also replaced a leaking radiator valve with no water spillage.

11 september 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

We are glad to hear Alan resolved the issue, if you need anything further, please let us know.

Betygsatt 5 av 5 stjärnor

Great service

Alan was prompt, polite, courteous and provided an efficient service. Exactly what you want from a boiler service👍😎

6 september 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

We are so glad to hear you had a great experience!

Betygsatt 5 av 5 stjärnor

A good service

Alan arrived promptly having sent an ETA and was efficient and thorough.

I’m very happy with the service given and am pleased I chose Aura to fit my boiler, taking advantage of the aftercare.

11 september 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you for taking the time to leave us such positive feedback!

Betygsatt 3 av 5 stjärnor

5stars for the engineer minus 2 for follow up

Damian was (again) very efficient and helpful at servicing the boiler and communicated all he was doing, offering to follow up again with outstanding tasks he had reported at the last service which still haven't been addressed since the boiler was installed 3 years ago. 5 stars for Damian minus two for the rest of the service unfortunately.

4 september 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you for taking the time to share your feedback. I will be investigating this matter for you and reaching out directly to resolve any further works.

Betygsatt 5 av 5 stjärnor

I can't praise them enough

We have been with Aura Gas for 20 years and have recommended it to many of our friends. We have a maintenance agreement which has been well worth it.
Whenever we had problems (and we had many that turned out not to be the boiler) they came promptly. Eventually replacing the gas supply pipes. The engineers message to say when they are on their way and are polite and friendly, especially Damien who came today to service our boiler, and I have got to know over the years.

4 september 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you for taking the time to share your great experience. Damian will be pleased to hear he could help! If you need anything further please do let us know.

Betygsatt 5 av 5 stjärnor

Great company had my boiler installed 9…

Great company had my boiler installed 9 years ago and have had regular yearly services the latest being carried out by Alan today - can’t fault the customer service and Alan was polite professional and a pleasure to deal with

3 september 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you for the positive feedback! I will be sure to pass on your kind words to Alan.

Betygsatt 5 av 5 stjärnor

Alan was really punctual

Alan was really punctual, answered all my queries and serviced the boiler in a jiffy! Really happy with the service from Aura Heating.

22 augusti 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you for taking the time to leave us some great feedback!

Betygsatt 5 av 5 stjärnor

Highly Recommend Company

Our Combi-Boiler was installed by Aura in 2019 and we have used their yearly service contract since then. No issues at all with any of the engineers who have serviced the boiler since installation; all have arrived on time and have been very proficient, clean and professional in their work. Today Damian arrived to service the boiler and add more Inhibitant. He was very friendly, polite and happily answered any questions I had about the Inhibitor. I always recommend Aura Heating to anyone I know and will continue to use them in future. 🤗

21 augusti 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you for taking the time to share your experience. I will be sure to pass on your kind feedback to Damian

Betygsatt 5 av 5 stjärnor

Excellent service

Prompt arrival, Alan was informative when asked questions. Easy to book regular service. Thank you - would recommend

21 augusti 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you for sharing your positive experience. Alan will be glad to hear he could help!

Betygsatt 5 av 5 stjärnor

Boiler service today with Damian

Boiler service today with Damian, always pleased with his professionalism.

15 augusti 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you, Mark; we are glad your boiler service went well! We will pass your positive feedback on to Damian.

Betygsatt 5 av 5 stjärnor

Aways helpful nothing is to much…

Aways helpful nothing is to much trouble I would recommend Aura Heating

15 augusti 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you so much, Nigel! It’s always a pleasure helping out, and knowing that nothing was too much trouble means the world to us. We’re thrilled to hear you’d recommend Aura Heating.

Betygsatt 5 av 5 stjärnor

Perfect boiler service

Just had my boiler serviced my engineer was Mannie a very thorough and competent engineer good service made the appointment for Monday but was informed they couldn't do the job that day due to sickness rescheduled for next day no problem with that Mannie very polite and skilful

13 augusti 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thanks so much, Michael! So happy to hear you had a great experience with Mannie. We're thrilled he could impress you with his skills and politeness. Apologies again for the rescheduling, but glad it was a smooth fix. Your kind words mean a lot to all of us at Aura Heating!

Betygsatt 5 av 5 stjärnor

An efficient and professional annual…

An efficient and professional annual service from Alan.

7 augusti 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you so much, James! Thrilled to hear that Alan provided an efficient and professional service for you. We're all about making sure our Aura Heating family feels taken care of. Looking forward to seeing you next time!

Betygsatt 5 av 5 stjärnor

Just had our annual service on our…

Just had our annual service on our boiler and gas fire. Had a message to say that Alan was on his way.
Punctual and very pleasant chap - both appliances serviced and areas left in clean and tidy fashion.
Well done Alan - hope to see you next year
Thanks

9 augusti 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Malcolm, thank you so much for your kind words! We're thrilled to hear that Alan provided you with an efficient and professional service. At Aura Heating, we always strive to make our customers feel taken care of. Looking forward to your next visit!

Betygsatt 5 av 5 stjärnor

Annual boiler service today was…

Annual boiler service today was completed with great efficiency by a very pleasant and polite engineer Damian everything was all good thank you

8 augusti 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Thank you, D Benham! Absolutely thrilled to hear about your positive experience with Damian! We’re glad he made the annual boiler service smooth and pleasant for you. Thanks for choosing Aura Heating and sharing your kind words!

Betygsatt 5 av 5 stjärnor

Efficient boiler service

Damian arrived on time, was friendly and serviced the boiler. Everything appears to be working as it should.

8 augusti 2024
Omdöme utan inbjudan
Logotyp för Aura Retrofit

Svar från Aura Retrofit

Ann, thank you for your kind words! So glad to hear Damian's visit went smoothly and that your boiler is working perfectly. We're always here with a smile and ready to help. Have a cozy day with Aura Heating!

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