I saw Dr Inder Sawhney for my ADHD assessment and she was excellent from start to finish. She was calm, warm, professional, and made what could have been quite a daunting appointment feel straightforw... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Dr Inder Sawhney was exceptional. She was thoughtful, patient, interested, informative and very kind. She bonded well with my 18 year old daughter and made a process my daughter was very worried about... Se mer
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Dr Sawhney made me feel very comfortable and at ease during the assessment. She was very patient and asked questions at a pace I felt happy with. She understood completely all of the challenges I have... Se mer
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Dr Inder Sawhney made me feel very at ease. She listened to my concerns and followed up with questions to help understand what I was explaining better.
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Företagsinformation
Skrivet av företaget
We provide quick access to personalised mental health support. Augmentive's online ecosystem empowers individuals to both build and maintain positive mental wellbeing. You have over 1,000 mental health professionals at your finger tips. It is easy to both navigate and access support from the diverse range of specialists which includes therapists, clinical psychologists, psychiatrists and many other specialists. They specialise in a wide range of issues including anxiety, depression, stress and ADHD.
Kontaktuppgifter
Fora - One Lyric Square, W6 0NB, London, Storbritannien
- 0203 0040515
- info@augmentive.io
- augmentive.io
Dr Bakshi was brilliant
Dr Bakshi was brilliant, he listened intently and was very considerate of my medical history when discussing options of moving forward. I'm really pleased I chose to have my assessment with Dr Bakshi as it was clear he had brilliant knowledge of ADHD but also of antidepressants which was vital for me. Definitely recommend him to anyone.
3 juli 2025
Omdöme utan inbjudan
Svar från Augmentive
Dear Steph
Thank you so much for taking the time to share your kind words. We’re delighted to hear that your experience with Dr Bakshi was so positive and that you felt truly listened to and supported. He takes great care to consider each patient’s unique history and needs, so your feedback means a lot. We’re so pleased you felt confident and reassured in his expertise. Your recommendation is greatly appreciated — thank you for putting your trust in us.
Wishing you all the very best moving forward.
Best wishes
Sarah
Dr Dein is very empathetic and…
Dr Dein is very empathetic and professional. Very thorough.
I felt listened to and understood.
2 juli 2025
Omdöme utan inbjudan
Svar från Augmentive
Thanks so much for your lovely review. We’re really glad to hear you felt listened to and understood during your assessment with Dr Dein. It means a lot to us that you felt supported and cared for.
Easy to access support
Easy to access support, I found it super useful and would recommend it to anyone looking for support with ADHD.
2 juli 2025
Omdöme utan inbjudan
Svar från Augmentive
Dear Liz
Thank you so much. We're thrilled to hear that you found our support easy to access and truly useful. Your recommendation means a lot to us, and we're glad to be able to help you on your onward journey.
Best wishes
Sarah
Dr Gil has prescribed medication that…
Dr Gil has prescribed medication that has been so helpful.
10 juni 2025
Omdöme utan inbjudan
Svar från Augmentive
Dear Jackie
Thank you so much for your feedback. Dr Gill will be delighted to know that you've found his care to be helpful.
Best wishes
Sarah
A beautiful lady who found her calling
A beautiful lady who found her calling. Highly recommend.
1 juli 2025
Omdöme utan inbjudan
Svar från Augmentive
Thank you for your kind words.
Best wishes
Sarah
Very thorough and professional
Very thorough and professional.
Very empathetic and kind. Dr.Kalpana Dein, highly recommended.
24 juni 2025
Omdöme utan inbjudan
Svar från Augmentive
Thank you so much for your lovely Review, Serena. It's greatly appreciated and I know your recommendation means a lot to Dr Dein.
Best wishes
Sarah
ADHA assessment
I had completed ADHD assessment with Dr Sandhya Eappen, she was very professional and easy to talk to. The whole experience was smooth from start to finish. I would highly recommend.
23 juni 2025
Omdöme utan inbjudan
Svar från Augmentive
Good morning Mei
Thank you so much for your lovely review! Your recommendation is greatly appreciated by Dr Eappen and by the Augmentive team. We're delighted that you found the whole experience to be so smooth. We're here to continue to support you on your ongoing journey.
Best wishes
Sarah
ADHD Assessment with Dr Dein.
I had my Assessment with Dr. Dein and I have to say it was a really good experience. She was easy to talk too and get along with. There were many questions asked both about my Childhood and Adulthood. She made me feel at ease and allowed me time to think and process information. Some things were not easy, like remembering things from my childhood, but wasn't an issue. The end result for me was I have ADHD with some traits of Autism. Right now, it's a lot to take in, but it explains my life, experiences and behaviors so much. On wards and up wards now! After the assessment, she explained the next steps, talked me through Medication and shared care with my GP after I'm stable. If you're somebody who has struggled throughout life with various things and can't explain it or your behaviors and are looking into an ADHD Assessment, then I would highly recommend Dr. Dein.
13 juni 2025
Omdöme utan inbjudan
Svar från Augmentive
Thank you so much for your lovely review. I'm truly glad to hear that you felt comfortable and supported throughout the assessment process with Dr Dein. She is very grateful that you took the time to pass your recommendation on. It’s completely normal for a diagnosis to bring a mix of emotions, and I admire your openness and strength in processing it all.
Wishing you all the best as you move ahead - we’re here to support you as you do so. Thank you again for your kind recommendation.
Best wishes
Sarah
Lovely Place. Very Fast and Helpful
Dr Hina Rehman was incredibly friendly and helpful and understanding of my situation.
13 juni 2025
Omdöme utan inbjudan
Svar från Augmentive
Dear Max
Thank you so much for your feedback. Dr Hina Rehman really appreciates your comments and was delighted that she could help.
Best wishes
Sarah
Just Started Treatment
Just Started Treatment
I have just started treatment with Dr. Shortt. He has a very pleasant attitude and friendly demeanor. He has made me feel very comfortable about my treatment plan and keeps me well informed of risks and symptoms that I should be concerned about.
6 juni 2025
Omdöme utan inbjudan
Svar från Augmentive
Thank you so much for your lovely review! I have shared your comments with Dr Shortt and I know it will mean a lot to him. We are here to support you in your ongoing journey.
With best wishes
Sarah
Excellent Clinician
Very comprehensive session with Dr Vicky Cleak. Left with lots to think about. Very useful insight, excellent analytical skills. Would definitely recommend her service.
4 juni 2025
Omdöme utan inbjudan
Svar från Augmentive
Thank you so much for your wonderful review. I'm so glad you found your experience with Dr Cleak to be useful and comprehensive. Your recommendation means a lot.
Best wishes
Sarah
Excellent in the process of booking…
Excellent in the process of booking including a chat function for platform issues. Dr Cleak has been super helpful and extremely clear with a good focus on outcomes.
3 juni 2025
Omdöme utan inbjudan
Svar från Augmentive
Hello and thank you so much for your very positive review. It's very rewarding to know that you had such a good experience with Dr Cleak and that you found the whole process was efficient for you.
With best wishes
Sarah
Thank you
Thank you, Augmentive Health, for arranging the session, updating me, collecting the fees and supporting the client to access the system for the session. The client expressed satisfaction with the arrangement. Thank you.
2 juni 2025
Omdöme utan inbjudan
Svar från Augmentive
Thank you so much, Nadir! Your positive feedback is greatly appreciated.
Best wishes
Sarah
Understanding Psychatrist
The Dr was very understanding and very helpful in my diagnosis of ADHD. It gives me a another viewpoint to look at myself as now and in my past.
29 maj 2025
Omdöme utan inbjudan
Svar från Augmentive
Hello Toby
Thank you so much for your lovely review. I'm so glad to hear that your assessment with Dr Johnny Iyiola was a success and that you can now re-evaluate so many assumptions from the past, moving forward with a new understanding.
We are here to support you in your ongoing journey.
Best wishes
Sarah
Good platform easy to use
Good platform easy to use. Intuitive and updated with new and useful features and makes managing your practice a lot easier
1 maj 2025
Omdöme utan inbjudan
Svar från Augmentive
Thank you so much for this review! It means a lot to us and we will continue to work hard in developing our platform in the future.
Best wishes
Sarah
Very responsive and organised
Very responsive and organised. Dr. Gill is very understanding and adapts plans according to needs rather than a manual. Debra is very helpful with arranging appointments and responding to queries.
1 maj 2025
Omdöme utan inbjudan
Svar från Augmentive
Thank you so much Adnan! We're really pleased to hear that you've had a positive experience. Dr. Gill always aims to tailor his care to each individual, and it's wonderful to know that this approach resonated with you. Debra will be delighted to hear your feedback as well—she works hard to ensure everything runs smoothly. We truly appreciate you taking the time to share your experience. Have a wonderful Bank Holiday weekend. Best wishes Sarah
Totally wrong and very messed up
The initial diagnosis and support was amazing. After the 3 months titration, I was ready to handover to the GP. Unfortunately, my consultant left their organisation, so I was made to pay another £250 for a consultation with a new consultant, who was meant to just organise the handover, instead, has just stopped my meds completely.
I have gone from an amazingly transformational experience, for the first time in my life, at 55, to being dumped.
Not happy.
No consideration about the psychological impact whatsoever.
24 april 2025
Omdöme utan inbjudan
Svar från Augmentive
Dear Claire
Thank you for your feedback, and we’re truly sorry to hear about your recent experience.
We’re very pleased to know that your initial diagnosis and titration period had such a positive impact, and it’s always our aim to offer transformative care that puts our patients’ wellbeing first. We're genuinely sorry that the later part of your journey with us left you feeling unsupported.
Please know that the decision made by the Consultant was based entirely on clinical guidelines and with your safety as the top priority. While we understand this may have felt abrupt, all treatment decisions must align with safe prescribing practices and the medical assessment at the time. That said, we deeply regret that this left you feeling “dumped,” and we sincerely wish we had the opportunity to provide further support and explanation before this point.
Your psychological wellbeing is incredibly important to us, and we take all such concerns seriously. We appreciate the trust you placed in our team, and we wish you the very best with your ongoing care and support.
With best wishes
Sarah
Customer service top notch
Specifically wanted to write about the customer service - Sarah (I think one of the Founders) contacted me nearly instantly and offered a call-back about a brief issue I had after an appointment.
The platform has been super easy for me to use with seeking an ADHD assessment and managing the follow-ups to that. With the chat box opening with the clinician and their team once appointment set. To follow up on any admin.
The Doctor has been very attentive in the appointments.
5 april 2025
Omdöme utan inbjudan
Svar från Augmentive
Dear Jake
Thank you so much for your review. I know it takes time and effort to share your feedback and it means so much that you were willing to do this.
I’m especially glad to know that our phone call made a positive difference. It's incredibly important to me and to the whole team that everyone feels heard and cared for—especially when navigating something as important as an ADHD assessment.
I’m also really glad to hear the platform has been easy to use and that the chat feature has been helpful for follow-ups and admin. I’ll be sure to pass your feedback on to the doctor as well.
Thank you again for taking the time to share your experience—it gives a boost to the whole Augmentive team who work so hard to get things right.
I hope you have a great Bank Holiday weekend - thank you again for your kindness.
Best wishes
Sarah
No faith
The gentleman that I spoke to Michael, made me feel at ease to express myself.
I was given a diagnosis almost immediately.
I was advised that I would receive prescription tablets via the post.
Nothing!!!
So in Shortt I paid £750 for 28 minute chat. More fool me.
21 mars 2025
Omdöme utan inbjudan
Svar från Augmentive
Dear Samantha
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience and understand your frustration regarding the delay in receiving your medication.
As we discussed, the delay was unfortunately beyond our control, and we did our best to keep you informed throughout the process. We also offered you a full refund at the time, which you kindly declined in favour of waiting for the medication to arrive. We're pleased to confirm that your prescription was eventually provided and you received the medication.
We always strive to provide a reliable and responsive service, and while delays are rare, we sincerely regret any inconvenience this caused. Your feedback helps us continue to improve, and we thank you again for your patience and understanding.
Kind regards,
Sarah
Appointments cancelled at very short notice
Frustrating experience which left me feeling very let down. I booked an appointment which was cancelled by the consultant via a brief and somewhat garbled phone call a couple of hours before it was due to take place. I understand that these things happen, but the same thing happened again with the rearranged appointment the following week. The consultant didn't offer any explanation for the second short notice cancellation and in the end I decided to get my money back (over £800 paid upfront for a video consultation) as I was not willing to discuss my health with someone I felt let down and irritated by. Although the team at Augmentive were helpful and apologetic, the consultant made no attempt to get in touch to apologise for inconveniencing me on two occasions. As part of the onboarding process I had to disclose some personal information which I found challenging and I was very anxious about seeking help in the first place. It had taken me a very long time to take the decision to try to get a diagnosis and to be treated so carelessly was a real blow and it continues to play on my mind several weeks after the event. I am surprised that the consultant didn't bother to get in touch after cancelling twice in short order (he left it to his secretary on the second occasion), particularly as he must have some insight on the affect that this poor treatment could have on someone seeking a diagnosis as an adult. The absence of follow up from anyone at Augmentive feels neglectful, but ultimately it is just an online portal (and a glitchy one at that) for making appointments with private doctors and not anything more sophisticated than that.
18 februari 2025
Omdöme utan inbjudan
Svar från Augmentive
Dear Diane
I’m so sorry you had such a frustrating experience and that you feel so let down. I would feel the same way - the last minute rearranging of your assessment was unacceptable and far from the service we pride ourselves on.
Thank you for your honest feedback - I’d like you to know that we are currently working with the consultant involved to ensure this doesn't happen again.
I would love the opportunity to speak with you and to discuss whether you may wish to see one of our other consultants. I will personally ensure that you have a very different experience. If this is something you would be prepared to consider, please feel free to email me directly at clinic@augmentive.io. If you share your phone number by email, I will give you a call at a time to suit you.
With very best wishes
Sarah
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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