I've had a great experience with FasTreat so far! I was able to be seen within a day rather than waiting months on end. Although the cost is steeper, I feel it's worth it. I appreciate the work the te... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a really positive experience with Fastreat from start to finish. The whole process felt smooth, professional, and most importantly, genuinely supportive. The assessment itself was thor... Se mer
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When helping people to understand what suspicions of their mental health wellness they have, one of the things that Fastreat has to bare in mind when doing an intake is that they are absolutely not ps... Se mer
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I had such a great experience with Fastreat. I’ve struggled with ADHD symptoms for years without really understanding what was going on, and their process finally gave me clarity. The initial quiz... Se mer
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Företagsinformation
Om FasTreat
Skrivet av företaget
At FasTreat, we are dedicated to revolutionizing mental health care by providing fast, affordable, and high-quality services, with a special focus on supporting individuals with ADHD.
Why Choose FasTreat?
Trusted by thousands of members
Same-day appointments available
Most people book, get assessed, and start care-all within 24 hours.
Clinic-quality care made easy
Licensed clinicians in Canada and the UK. No in-person visits or referrals needed.
Your care, your way
Upgraded care for complex cases, and free provider switches anytime.
Most people book, get assessed, and start care-all within 24 hours.
Clinic-quality care made easy
Licensed clinicians in Canada and the UK. No in-person visits or referrals needed.
Your care, your way
Upgraded care for complex cases, and free provider switches anytime.
Kontaktuppgifter
701 West Georgia Street, Suite 1500, V7Y1C6, Vancouver, Kanada
- +1 7786513154
- support@fastreat.com
- fastreat.com
4,4
Utmärkt
230 omdömen
Har besvarat 95 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast and easy from initial contact to…
Fast and easy from initial contact to consultation i email 3 of the companies recommended by Google and only they got back to me about weather or not I need the followup monthly subscription which is refunded if you don't continue after consultation and Dr Tinuola Gunwa was right on time asked all the right questions gave me chance to explain and give details she was very nice to to talk to and understanding couldn't of asked for a better service thank you DR
16 april 2026
Omdöme utan inbjudan
Svar från FasTreat
Hi Abdul,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
I have ADHD
I have ADHD, so I usually hate filling out forms. But Fastreat was so simple. I got my appointment done without getting a headache.
4 mars 2026
Omdöme utan inbjudan
Svar från FasTreat
Hi Collins,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Great service
great service, helpful, knowledgable staff, respectful
15 april 2026
Omdöme utan inbjudan
Svar från FasTreat
Hi Ahmed,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
When helping people to understand what…
When helping people to understand what suspicions of their mental health wellness they have, one of the things that Fastreat has to bare in mind when doing an intake is that they are absolutely not psychiatrists nor psychologists. Therefore it is so imortant to know what is involed as a whole to make a formal assessment. Fastreat opens up with doing an intake assessment, which is great. They cannot involve themselves in any sort of understanding and voicing of possibility as they are not educated in this area. Fastreat intake is built to determine a possibility of reasoning to go further with diagnosis, not diagnose, opinions don't tend to sit well with people
9 april 2026
Svar från FasTreat
Hi Ajit,
Thank you for sharing your feedback. We completely understand that navigating mental health can be a complex and emotional journey.
To clarify, our initial assessments are not just standard intakes; they are comprehensive clinical evaluations conducted by fully licensed medical providers who are qualified to assess, diagnose, and treat mental health conditions based on strict medical guidelines.
However, we know that psychiatric evaluations are highly nuanced, and it is completely valid to want a deeper understanding of your results. We want you to feel fully heard and confident in your care. We would love to offer you a complimentary second opinion with a different provider on our team. Please reach out to us at support@fastreat.com, and our team will get this arranged for you right away.
Warmly,
The FasTreat Support Team
Please don't waste your money
Please don't waste your money. They are only interested in signing you up to a subscription service so they can get money out of you. Hidden charges of 99 pound plus 199. No explanation of what they are offering.
The assessment to be honest laughable. About 6 minutes and he told me what to say and what to click to get a positive ADHD diagnosis.
Total scam please don't make my mistake. I've complained no reply.
13 april 2026
Omdöme utan inbjudan
Svar från FasTreat
Hi Liz,
We are sorry to hear about your experience, and we sincerely apologize for any confusion regarding our pricing structure. We understand how frustrating unexpected charges can feel, and we always want to be as transparent as possible.
We can see that our support team has already reached out to you via email with a full resolution. Could you please check your inbox? Our team is standing by and ready to assist you further.
We hope to hear from you soon and have the opportunity to make this right.
The FasTreat Supoort Team
Horrendous experience
The NP just ran through a questionnaire asked me if I teachers noticed I was inattentive in school or my parents noticed that when I was child, I answered no. She then completely dismissed me from that point on, because in her own words, It should have been noticed when I was a child if I really had it. She refused to further explain questions or give me examples to help me answer and was very confrontative from that point on and when I went back on some answers after she explained a little more about the meaning of some questions she literally told me nothing I could say would change her point of view in the matter. Is this a psychological consultation or a police investigation?
12 april 2026
Omdöme utan inbjudan
Svar från FasTreat
Hi there,
We are so incredibly sorry to read about your experience. A psychological consultation should always feel like a safe, supportive, and collaborative space—never like an interrogation. It is completely understandable that you felt dismissed, and we apologize that the provider did not take the time to explain the questions or listen to your perspective fully.
We take this kind of feedback very seriously, as we want all our patients to feel heard and validated. We would love the opportunity to make this right for you.
Since we cannot identify your account from this review, could you please reach out to us at Support@fastreat.com using your registered email address? Once our support team receives your message, we will personally assist you. Whether you would prefer a complimentary second opinion with a different, more understanding provider, or appropriate compensation, we will do everything in our power to ensure you are satisfied with the outcome.
We hope to hear from you soon so we can help resolve this.
The FasTreat Supoort Team
Sabotaged diagnostic letter
Got my diagnostic for 399$, then paid 50$ for the diagnostic letter to bring to my GP. The letter is stating false information, saying I am not reponding well to medication the nurse prescibed me....I havent started the medication yet. Its also stating that I am self medicating? While I do not cosume any alcool or drugs. It looks like they are trying to sabotage my change of getting help outside of Fastreat.
4 april 2026
Svar från FasTreat
Hi Cassandra,
Thank you for bringing this to our attention. We sincerely apologize for the inaccuracies in your diagnostic letter. Accurate medical records are incredibly important, and we completely agree that the information provided to your GP must be fully correct.
We are already working to fix this error. A dedicated team member has taken over your case and is currently contacting your provider to have the letter reviewed and updated to reflect your actual situation.
We want to ensure you have exactly what you need for your GP, and our specialist will be in touch with you very shortly to get this fully resolved.
Best Regards,
The FasTreat Support Team
I had a really positive experience with…
I had a really positive experience with Fastreat from start to finish. The whole process felt smooth, professional, and most importantly, genuinely supportive.
The assessment itself was thorough and didn’t feel rushed at all. The clinician took the time to really understand my experiences rather than just ticking boxes, which made a huge difference. I felt heard and taken seriously throughout, which isn’t always the case with services like this.
Whenever there was any confusion, they were quick to resolve it and kept communication clear, which made the whole process feel a lot less overwhelming.
Everything was explained clearly, including the diagnosis and next steps, so I always knew where I stood. The report was detailed and genuinely reflected what I’ve been struggling with for years, which was reassuring in itself.
Overall, I’d definitely recommend Fastreat to anyone considering an ADHD assessment. It felt efficient but still very human, which is exactly what you want with something like this.
9 april 2026
Omdöme utan inbjudan
Svar från FasTreat
Hi H Barre,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Very fast, easy, and comprehensive service.
I've had a great experience with FasTreat so far! I was able to be seen within a day rather than waiting months on end. Although the cost is steeper, I feel it's worth it. I appreciate the work the team is putting in to provide as much value as possible for the price.
15 juni 2025
Omdöme utan inbjudan
Svar från FasTreat
Hi Jaren,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Amazing customer service
Amazing customer service, especially Rhea! She helped me get a very important academic letter before the dealine and kept me in the loop on every step!
1 april 2026
Omdöme utan inbjudan
Svar från FasTreat
Hi Zack,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Exceptional
Exceptional. I love the personalized care and easy access to my health care provider. If you enjoy quality care with access to qualified health care practitioners I highly recommend!
30 mars 2026
Omdöme utan inbjudan
Svar från FasTreat
Hi Nicholas,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Hidden fees, no-shows, and unauthorized charges – very disappointing experience
I had a very frustrating experience with Fastreat and would strongly caution others before signing up.
I initially agreed to a $10 intake fee on January 15, which seemed reasonable. However, the very next day (January 16), I was charged $399 without any clear consent or transparent explanation of this cost.
On top of that, my first two scheduled appointments were missed by Fastreat (no-shows on their end). I only ended up having my actual appointment on February 26, after significant delays and inconvenience.
Following that, I was then charged $99 in February and another $99 in March, which appear to be part of a recurring subscription that I never clearly agreed to.
To summarize:
$10 agreed payment → turned into $399 the next day without clear authorization
2 missed appointments by the provider
Delayed service (only received on Feb 26)
Additional recurring charges of $99/month without clear consent
Yes, I eventually received a diagnosis and a 30-day prescription, but this does not justify the lack of transparency, poor service, and unauthorized billing practices.
This experience felt misleading and unprofessional. I am currently disputing these charges with my bank and have requested a full refund.
I would strongly recommend that anyone considering Fastreat carefully review all terms and be cautious about hidden fees and subscription charges.
26 mars 2026
Omdöme utan inbjudan
Svar från FasTreat
Dear Benoît,
Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you experienced during your time with Fastreat.
We take your concerns seriously and have looked into your account. Regarding the appointments, our records indicate that one appointment had to be canceled due to an unexpected change in the provider's availability. While our support team emailed you immediately to help reschedule, we completely understand how this delay disrupted your care and felt like a poor experience.
Transparency is very important to us. Upon receiving your request, our support team immediately reviewed your account and processed a full refund for all your charges (both the initial fee and the membership fees) to make things right.
We are continuously working to improve our communication, scheduling, and overall patient experience. We are truly sorry that we fell short this time. If you have any further questions or need additional assistance, please don't hesitate to reach out to our support team directly. We wish you the best in your continued health journey.
Sincerely,
The Fastreat Support Team
Top quick service at very good price…
Top quality service ,quick and very professional from start to finish ,no 2 year waiting list like on the NHS also at a very good price which my NHS GP who has accepted my ADHD diagnosis ,opted not to go on medication to start with and take ALYVE Wellness which is designed for ADHD ,self refer for counselling (CBT) through my GP ,Highly recommended !!!
17 februari 2026
Omdöme utan inbjudan
Svar från FasTreat
Hi Craig,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
It was an interesting experience
It was an interesting experience, with a specialist at least. It seemed like they did their homework regarding my medical history, etc. One of the worst aspects of seeing a new doctor or a counsellor in general is the feeling you have to regurgitate all of the history. During the assessment, we did talk about the past, but because they take a lot down a lot of your information during the sign process, that was non issue.
10 mars 2026
Svar från FasTreat
Hi Kay,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
I appreciate the help that I got after…
I appreciate the help that I got after there were misunderstandings from FasTreat.
Thank you
13 mars 2026
Omdöme utan inbjudan
Svar från FasTreat
Hi Jini,
Thank you so much for your updated feedback and for giving us the opportunity to make things right! We truly appreciate your understanding and patience as we resolved the misunderstandings.
Your experience matters to us, and we are committed to learning from this to ensure smoother communication for all our patients moving forward.
We are always here for you.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out to our support team. We'd be happy to help!
Warmly,
The FasTreat Support Team
Good and efficient service
19 mars 2026
Omdöme utan inbjudan
Svar från FasTreat
Hi Olivier,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Website like this should be written up…
Website like this should be written up they rob people of their time (our most valuable resource) with false advertising. The google listing at top of page said FREE assesment spent, did the quiz they took my email tried to get me to book an appointment with a cancelation fee with 48 hours. Then I had to pay to go further. This is blatant false advertising it is not free I would not have wasted my time to get nothing back if I knew it wasn't free.
19 mars 2026
Omdöme utan inbjudan
Svar från FasTreat
Hi A. P,
Thank you for your feedback. We sincerely apologize for the confusion and frustration regarding our pricing and the assessment process.
To clarify, our initial online screening quiz is indeed free to help you understand if you might benefit from a full evaluation. However, a comprehensive medical diagnosis and treatment plan require a consultation with a licensed medical professional, which is a paid service. We strive to make this distinction clear on our website, but we are sorry if this was not your experience.
We never want you to feel that your time was wasted.
If you believe you were charged incorrectly or if you have any outstanding concerns about your account status, please reach out to us immediately at support@fastreat.com. We will look into your case right away and ensure that any charges for appointments that did not take place are fully refunded.
We appreciate you bringing this to our attention as we work to make our communication as transparent as possible.
Best regards,
The FasTreat Support Team
Superb customer service
Superb customer service, but...
It's an expensive way to get diagnosed, but very slick and very helpful. The charges are not flagged from the start so do you need to be aware of costs.
I wasn't diagnosed with ADHD, but if I had been, I think Fastreat would enable private prescription. I had some problems with continuing subscription when it was no longer needed. Their customer service dealt with this courteously and swiftly, but they charged me again the next month, so I had them cancel again. It doesn't feel quite right, but nice people and no harm done.
18 mars 2026
Omdöme utan inbjudan
Svar från FasTreat
Hi Mary,
Thank you for your honest feedback. We are thrilled to hear that you found our service slick and our team helpful and courteous—that is always our goal!
However, we sincerely apologize for the frustration regarding the pricing clarity and the subscription cancellation. We are glad we could resolve this for you quickly, and we truly appreciate your patience. Your feedback helps us get better.
Best regards,
The FasTreat Support Team
Great experience
Love my experience with my nurse practitioner Yingying and found the user experience very easy.
10 mars 2026
Svar från FasTreat
Hi Amanda,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
I cannot recommend Fastreat highly…
I cannot recommend Fastreat highly enough. I was going through a very difficult and stressful time, and their support made a genuine difference in my life. From the very beginning, the team was incredibly understanding, compassionate, and professional, taking the time to listen to my concerns and provide clear, helpful guidance every step of the way. What stood out most was how responsive and reliable they were—whenever I needed assistance, they were always there, quick to respond and ready to help without any judgment, which gave me real peace of mind during such a challenging period. On top of that, their services are very affordable, which makes a huge difference when you’re already dealing with stress. It’s rare to find a service that combines high-quality care with reasonable pricing so well. I’m extremely grateful for everything they’ve done for me and would strongly recommend Fastreat to anyone looking for urgent, accessible, and genuinely caring support.
17 mars 2026
Omdöme utan inbjudan
Svar från FasTreat
Hi Aysel,
Thank you so much for sharing your experience with FasTreat! We are truly grateful that you chose us for your ADHD care.
Knowing that our team provided the compassionate, professional support you deserve means the world to us. Feedback like yours confirms that we are on the right track and motivates us to keep raising the bar.
We are here to support you every step of the way. Wishing you the very best on your health journey!
With gratitude,
The FasTreat Support Team
Detta är Trustpilot
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