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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I’ve been a fan of Audrey’s Chocolates for years and have received and gifted them on many occasions. I actually visited their premises recently and was very impressed by the shop and the delightful o... Se mer

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Betygsatt 5 av 5 stjärnor

I ordered some chocolates to enjoy on our first cruise. I picked a mixture of coffee, orange marzipan, coconut and ganache in the 'pick your own' category. I can honestly say they were some of... Se mer

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Betygsatt 5 av 5 stjärnor

Audrey’s chocolates are exquisite. In particular, I love the Rose and Violet creams. Audrey’s chocolates are of the highest quality and this shows in the terrific flavours and attention to detail. I w... Se mer

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Betygsatt 5 av 5 stjärnor

From choosing what I wanted to send a friend for her birthday and her receiving the chocolates, the whole process was seamless and professional. The website is easy to navigate and delivery is swift.... Se mer

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Företagsinformation

  1. Hantverksmässig chokladtillverkning
  2. Chokladfabrik
  3. Chokladbutik

Skrivet av företaget

Audrey’s Chocolates, the oldest chocolatier in Sussex, has been delighting chocolate lovers with its handcrafted creations since 1948. Known for its artisanal chocolates, this family-run business has become a symbol of quality and craftsmanship, attracting customers from across Sussex and beyond.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

236 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

The chocolates arrived on the second…

The chocolates arrived on the second rearranged date as promised and the gentleman was thrilled with the chocolates and said how beautiful they are and was very impressed with the presentation box, I wish to thank you all at Audreys for making his birthday very special.

20 november 2025
Omdöme utan inbjudan
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Svar från Audrey's

Hi Susanne,

Thank you for your kind words.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Mouthwatering chocs and a local company…

Mouthwatering chocs and a local company to me, so two major plusses. They aren't cheap, but nor is the taste or the packaging. The website is easy to use and the delivery was speedy (of my sister's favourite rose and violet creams and my dad's favourite cherries in liqueur). Now I just need someone to treat me!

24 september 2025
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Svar från Audrey's

Hi Alison,

Thank you so much for your wonderful feedback! It’s fantastic to hear you enjoyed the taste and packaging of our chocolates, and that the website and delivery met your expectations. We hope you get that well-deserved treat soon!

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

This is an amazing company & VERY Yummy chocolates!

This is an amazing company, with such attention to detail! If you are looking for a gift or a special treat for yourself, then I can't recommend this UK based family company highly enough!!

19 november 2025
Omdöme utan inbjudan
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Svar från Audrey's

Hi Natalie,

Thank you so much for your kind words! We're delighted you enjoy the experience of Audrey’s. It means a lot to hear our attention to detail shines through.

Best wishes,
The Audrey's Team

Betygsatt 2 av 5 stjärnor

Really disappointing

Really disappointing. Two boxes of different collections. Both were incredibly sweet and to the extent where the taste of the cream centres were overpowered. The sweet aftertaste was so sickly I needed to drink water. The selection was also very limited with many flavours repeated. Some of the cream centres were also really quite dry. I've previously purchased many times from Fortnum's, the quality and selection was much better. I cannot understand why this would be so, but won't be ordering again.

29 oktober 2025
Omdöme utan inbjudan
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Svar från Audrey's

Hi Stephen,

We’re truly sorry to hear this and appreciate you taking the time to share your feedback. This isn’t the experience we want for our customers. Our team will be in touch directly, as we’d love the opportunity to make this right.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Easy to order online

Easy to order online. Fast delivery and very well packed. Beautifully presented in silk box. A great gift to give or receive.

26 september 2025
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Svar från Audrey's

Dear Nick,

We are really pleased you enjoyed everything about your experience - so great to read!

The Audrey's Team

Betygsatt 5 av 5 stjärnor

great quality product

prompt delivery, presentation of chocolates in high quality box, suggests contents will be special and does not dissapoint.
great quality chocolate`s and fondant`s.
will be buying again.
would highly recommend.

25 september 2025
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Svar från Audrey's

Dear Tom
Thank you for your kind kind words!
We really appreciate this feedback
Best wishes
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Excellent,delicious

Excellent,delicious

24 september 2025
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Svar från Audrey's

Dear Elizabeth,
Thank you! We’re delighted you found them excellent and delicious – we can’t wait to make more for you.
Thank you,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Exceeded all expectations

Exceeded all expectations

24 september 2025
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Svar från Audrey's

Dear Marian,

Such kind words - We’re so pleased to hear everything exceeded your expectations.

Thank you,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

My first order that won’t be my last

I’ve just ordered by first boxes of chocolates to try with a view to getting some for Christmas. One of the boxes I just had to buy for my friend whose name is Audrey, so I couldn’t resist. I’ve had a little taste of my selection box, and found the chocolates delicious, but this evening I thought I would try one of the jellies I’d ordered with an idea to order more for Christmas. To say they are a joy to eat is an understatement. Beautiful fruity flavours makes you want to eat more. I’ll definitely be ordering more of the jellies and chocolates for my Christmas table. Thankyou Audrey’s

24 september 2025
Omdöme utan inbjudan
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Svar från Audrey's

Dear Meg,
Thank you so much for your kind words! We’re delighted you enjoyed both the chocolates and our fruit jellies. We’re thrilled to be part of your Christmas table this year and look forward to sending you more soon.
Best wishes
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Beautiful chocolates

Beautiful chocolates, nicely presented, quickly delivered, what's not to love? Will definitely be ordering again.

26 augusti 2025
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Svar från Audrey's

Dear Jacqueline,

Thank you so much for your lovely feedback !

All the best,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Excellent chocolate

Excellent chocolate. I particularly love the "pick your own" fondants.

27 augusti 2025
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Svar från Audrey's

Dear Anne,

Thank you

We love that you are a fan of pick your own. We don't know anywhere is in the UK that has such a broad range of options to customize!

All the best,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

What made the experience great?

What made the experience great? It was receiving the delivery - opening the box - the waft of chcolate from it - the delicious chocolates inside - nothing like it really!

26 augusti 2025
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Svar från Audrey's

Dear Caroline,

What a delight to read this - this makes us all very happy and what Audrey's is all about doing!

All the best,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

It is always a treat with Audrey'

I have enjoyed chocolates from Audrey's my whole life. It's a special treat that I'd recommend to anyone for a gift or simply a little self indulgence.

26 augusti 2025
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Svar från Audrey's

Dear Jonathan,

Thank you for your kind review and your years of loyalty! This means the world to us.

All the best,
The Audrey's Team

Betygsatt 3 av 5 stjärnor

Disappointed

Disappointed. My pink hat box seemed very small. I also ordered a Queens box as well. The delivery timescale was great however (despite 3 emails to the company) there was absolutely no communication or replies from them whatsoever. Id be hesitant to order again

26 augusti 2025
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Svar från Audrey's

Dear Amanda,

Thank you for your honest feedback. The 340g Pink Hat Box is a double-layer selection and one of our largest hat boxes, so we haven't had a complaint about its size before.

With regard to your emails, these were sent over the bank holiday weekend and immediately afterwards, when we were experiencing a particularly busy period with some staff away. Unfortunately they were missed — something that rarely happens, as most customers comment positively on our service. We are really sorry that you didn't get a reply.

A member of our team will be in touch with you tomorrow to follow up directly.

We’re glad your order arrived promptly, and thank you again for choosing Audrey’s.

The Audrey’s Team

Betygsatt 5 av 5 stjärnor

Efficient delivery and beautiful…

Efficient delivery and beautiful packaging.

26 augusti 2025
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Svar från Audrey's

Dear Sara,

Thank you so much for your kind words! We’re delighted you enjoyed the packaging and that your order arrived quickly.

Best wishes,
The Audrey’s Team

Betygsatt 5 av 5 stjärnor

Exquisite

The chocolates were well packaged and delivered on time. They taste great and look lovely.

29 juli 2025
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Svar från Audrey's

Dear Anne,

We're thrilled to hear that you loved the taste, packaging, and presentation.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Fast delivery

Fast delivery

28 juli 2025
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Svar från Audrey's

Dear Natalie

We're glad to hear you were happy with the fast delivery. We appreciate your feedback!

The Audrey's Team

Betygsatt 5 av 5 stjärnor

Simply the Best! ;0) My order arrived on time and in perfect…

My order arrived on time and in perfect condition.
I ordered a variety of different things Turkish Delight, two types of jellies and the most delicious chocolates. Everything tasted exactly as it should do, soo very good!

26 juli 2025
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Svar från Audrey's

Dear Keith

We're so happy to hear that your order arrived perfectly and that you enjoyed all the treats, especially our chocolates! We can't wait to welcome you back for more deliciousness.

The Audrey's Team

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