I’ve been a fan of Audrey’s Chocolates for years and have received and gifted them on many occasions. I actually visited their premises recently and was very impressed by the shop and the delightful o... Se mer
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I ordered some chocolates to enjoy on our first cruise. I picked a mixture of coffee, orange marzipan, coconut and ganache in the 'pick your own' category. I can honestly say they were some of... Se mer
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Audrey’s chocolates are exquisite. In particular, I love the Rose and Violet creams. Audrey’s chocolates are of the highest quality and this shows in the terrific flavours and attention to detail. I w... Se mer
From choosing what I wanted to send a friend for her birthday and her receiving the chocolates, the whole process was seamless and professional. The website is easy to navigate and delivery is swift.... Se mer
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Företagsinformation
Skrivet av företaget
Audrey’s Chocolates, the oldest chocolatier in Sussex, has been delighting chocolate lovers with its handcrafted creations since 1948. Known for its artisanal chocolates, this family-run business has become a symbol of quality and craftsmanship, attracting customers from across Sussex and beyond.
Kontaktuppgifter
Holland Road 28, BN3 1JJ, Hove, Storbritannien
- 01273735561
- orders@audreyschocolates.co.uk
- audreyschocolates.co.uk
4,6
Utmärkt
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Simply Stunning - Hand made chocolate perfection
It is very rare to feel 100% positive about anything "hand made" in England. A Bentley(Tick), A Morgan (tick) Jermyn Street shirts (Track) and Audrey's Chocolates (Triple Tick) - they are sublime, very special, and make one or two other "pretenders" fade into the shadow that Audrey's cast. If you do nothing else these next few days - order a box - select what you like - and savour every delicious mouthful. Then look at the story behind that mouth orgasm .. it's all down to love and care and a small team in Brighton. Thank you for making something so special.
10 december 2025
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Svar från Audrey's
Hi Pier,
Thank you so much for this incredible review – it truly touched all of us here in Brighton. Your words mean more than you can imagine to a small team who pour so much love and care into every handmade chocolate.
To be mentioned alongside such iconic British names is an honour, and it’s wonderful to hear that our chocolates have brought you so much enjoyment. We would be delighted to welcome you back any time you feel like savouring another box.
Best wishes,
The Audrey's Team
Audrey's - Delicious chocolates for perfect presents.
Whether online or in-person in the Hove shop Audrey's never disappoints. Delicious chocolates skillfully crafted. Always a great present that will be truly appreciated or a self indulgent treat for yourself.
4 december 2025
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Svar från Audrey's
Hi Peter,
Thank you so much for your kind words - we're so glad you enjoy the Audrey's experience.
Best wishes,
The Audrey's Team
Really happy with my purchases
Really happy with my purchases, they will make great Christmas presents.
I like the individuality something different.
11 december 2025
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Svar från Audrey's
Hi Audrey,
Thank you for your kind words, we hope the gifts are well received.
Best wishes,
The Audrey's Team
Wonderful chocolates
Wonderful chocolates, I have been been buying Audrey's chocolates for over 50 years and they never disappoint.
28 november 2025
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Svar från Audrey's
Hi Diane,
Thank you for your lovely review. We are so glad that Audrey's continues to live up to your expectations.
Best wishes,
The Audrey's Team
EXCELLENCE personified
EXCELLENCE personified; We have been buying Audrey's chocolate directly for over 2 years and indirectly through the F&M counter. The quality is consistently good, customer service is superb and I love their modern rebranding and the explanation on how their chocolates are made. They TRULY make only handmade chocolates. And the bonus point for me when we took delivery of our Christmas order for our friends and colleagues, the weight of each bag was heavy, each box was FULL of really good chocolate, and yumminess, no expensive and bulky packaging that ends in landfill, just beautiful boxes FULL of chocolate goodness, we are regulars and look forward to seeing what the new ownership generation develops Audreys into, The products will be considered, with high quality at the core and FUN. Rock on Audreys !
8 december 2025
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Svar från Audrey's
Hi Chrissie,
What an incredible review! Thank you so much for your continued support and kind words! We take great pride in crafting chocolates and thoughtful feedback like yours makes it all the more rewarding. We’re so pleased you noticed the care behind every box.
Best wishes,
The Audrey's Team
Gorgeously presented and delicious to…
Gorgeously presented and delicious to eat these are stand-out, tasty, perfectly crafted chocolates. Worth every penny and a real treat for your body and soul!
11 december 2025
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Svar från Audrey's
Hi Sarah,
What a wonderful review, thank you! We’re so happy you enjoyed our chocolates and presentation. It means a lot to know they brought you such joy. Your kind words truly make our work feel worthwhile.
Best wishes,
The Audrey's Team
Great chocolates expertly made
Great chocolates expertly made. I bought my husband the coffee chocs and he said they were the best he’s ever tasted. Thank you.
4 december 2025
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Svar från Audrey's
Hi Carole,
Thank you so much for your lovely feedback! We’re happy to hear that your husband enjoyed the coffee chocolates. We really appreciate your kind words and support.
Best wishes,
The Audrey's Team
Traditional favourite
What a lovely online experience, great choice of traditional sweets. My wife loves the festive fudge. It’s like having your favourite sweet shop in your front room.
26 november 2025
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Svar från Audrey's
Hi Robert,
Thank you so much for your lovely review. We’re so glad to hear your wife enjoyed the festive fudge. We love that our sweets brought a bit of that sweet shop charm into your home. Wishing you and your wife a very merry Christmas.
Best wishes,
The Audrey's Team
Very good rose and violet creams
I ordered rose and violet creams as gifts for friends and had one small box to try for myself - delicious.
Then ordered several other boxes - beautifully packed in clever blue boxes. Nice to have good traditional English chocolates as a change from the Swiss that we're used to buying these days. Will order again.
26 november 2025
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Svar från Audrey's
Hi A.R.T,
Thank you so much for this lovely review. It’s great to hear you enjoyed the rose and violet creams enough to come back for more!
Best wishes,
The Audrey's Team
A delicious selection of chocolates!
Thank you Will and Alice for the superb chocolates and also for the first class service. We really enjoy putting together our selection boxes on your website and the gift messages and delivery service are always first rate. A great product from a top class company. Happy Xmas to all at Audrey's. Dave & Su Wilson, Warrington
8 december 2025
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Svar från Audrey's
Hi Su & Dave,
Thank you so much for this wonderful review. It means a great deal to hear how much you enjoy creating your own selection boxes, and that the gift messages and delivery service have worked so well for you. We really appreciate your kind words and loyal support.
Wishing you both a very Happy Christmas from everyone at Audrey’s.
Best wishes,
The Audrey's Team
Chocolate revelation
An absolute revelation, really enjoyed the hedgehogs with my wife and granddaughter and the caramels are fantastic the rose and violets are a sophisticated combination of chocolate and floral notes that are very appealing and very grown up, can’t wait to order some more
7 december 2025
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Svar från Audrey's
Hi Alister,
Thank you so much for your wonderful review. We’re delighted you enjoyed the hedgehogs, caramels, and especially the rose and violet creams. It’s lovely to hear they were shared across three generations!
Best wishes,
The Audrey's Team
£30 for small box of fondant creams…
£30 for small box of fondant creams fondant hard chocolate not great quality better with hotel chocolat
24 november 2025
Svar från Audrey's
Hi Alex,
Firstly we'd like to thank you for placing an order with us.
We’re truly sorry to hear you were disappointed with your purchase. Cocoa prices have risen significantly over the past year, which has impacted the cost of producing fine chocolate. At Audrey’s, we only ever use the highest-quality cocoa and fresh ingredients and each piece is crafted by hand in our Hove factory. This level of care and quality does mean our prices reflect current ingredient costs.
Best wishes,
The Audrey's Team
Prices have risen dramatically. Choice poor
Prices have risen dramatically. You now have to take 3 chocolates on one flavour of making up a selection box. Absurd decision. Before you could have individual flavours making box far more exciting. Sadly a decades long family relationship will be curtailed.
28 november 2025
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Svar från Audrey's
Hi Anne,
Thank you for taking the time to share your feedback. We completely understand your frustration regarding the change to our selection boxes. The introduction of the ‘three-of-each’ rule in August last year was not a decision we made lightly, it became necessary to ensure our small team could continue packing each order by hand with care and accuracy. Unfortunately, with rising ingredient and labour costs, our previous system was no longer sustainable. We truly value your long-standing support and hope you’ll continue to enjoy our chocolates.
Best wishes,
The Audrey's Team
Beautiful chocolates
Birthday treat for Wife
What can I say more than ‘beautiful’. I ordered the penguin, prickle of hedgehogs, coconut ice and tipsy partridge in a pear tree. Everything is packaged so cute and all made a lovely gift for a chocolate lover. I’ve recommended to our friends because the chocolate is just ‘truly scrumptious’. I won’t hesitate to order more goods from Audreys’s, especially if shopping for a special gift addition. Thank you to the Audrey’s Team ps quick delivery too ♥️
3 december 2025
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Svar från Audrey's
Hi Lippy Lis,
Thank you so much for your lovely words - what a thoughtful birthday treat! We’re so pleased your wife enjoyed the penguin, hedgehogs, coconut ice and tipsy partridge, and that everything made a special gift. It means a lot to know you’ve shared Audrey’s with friends too. We really appreciate your kind recommendation and look forward to sending more chocolate delights your way soon.
Best wishes,
The Audrey's Team
Just meh
Just meh. I placed an order for a boxed assortment to be delivered. The packaging was beautiful, but because there weren't separators inside the box between the chocolates, the contents of the box had been tossed about and most of the chocolates had come out of their paper wrappers. I also found the chocolates to be of mediocre quality. A lot of the chocolate was grainy, as if it hadn't been tempered properly, and the fillings were bland. Maybe some of this is due to the Christmas rush.
5 december 2025
Omdöme utan inbjudan
Svar från Audrey's
Hi Polly,
Thank you for your honest feedback, we’re very sorry to hear your order didn’t arrive in the perfect condition we intend. Each box is packed by hand and while we take great care to protect the chocolates in transit, it sounds like this one may have been shaken during delivery. We’ve also noted your comments about texture and flavour our chocolates are made in small batches with freshly tempered couverture, but we’ll review your feedback carefully with our chocolatiers, especially during this busy Christmas period. We truly appreciate you sharing your thoughts and hope you’ll consider giving us another try.
Best wishes,
The Audrey's Team
Svar från Audrey's
Hi Ellie,
Thank you so much for your kind words. We're so glad you had a good experience.
Best wishes,
The Audrey's Team
Easy to order
Easy to order, quick delivery and I know from previous experience really good chocolates. A gift for family
16 november 2025
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Svar från Audrey's
Hi Arthur,
Thank you so much for your kind words, we hope your family love our chocolates as much as we do.
Best wishes,
The Audrey's Team
Absolutely delicious high quality…
Absolutely delicious high quality chocolate with beautiful packaging. Selected a pick your own selection. The box contained 2 sets of chocolates that we didn't choose and a set we couldn't identify as it wasn't on enclosed card. Possibly close to Christmas they have low stock?
1 december 2025
Omdöme utan inbjudan
Svar från Audrey's
Hi Leanne,
Firstly, thank you so much for your order and feedback.
We’re glad to hear you enjoyed the chocolates and presentation. We’re very sorry, however, that your selection wasn’t exactly as ordered. We’ll review this with our packing team. We truly appreciate your understanding and your kind words about our quality and packaging — they mean a lot to our small team.
Best wishes,
The Audrey's Team
Ordered my first box
Ordered my first box. The Audreys team were wonderful when I didn't receive my package initially, and they ordered a re-send. I found it slightly irksome that the Parcelforce service required a signature. It's a box of chocolates not a Rolex watch.
The chocolates were in a tiny sky blue box, much smaller than I'd anticipated. The chocolates looked delightful inside and they certainly tasted 'high class' - not the sort of chocs you'd buy from a high street shop. I chose a selection of Milk Chocolate Rose, Violet and Lemon fondants.
The biggest problem for me was the sugar content. I found all of the three flavours much too sweet, to the point that I could discern a massive sugar rush to my head after nibbling and savouring just one. For that reason alone, I am unlikely to order another box from Audreys even though I enjoyed the flavours very much - especially the Rose chocs. Unfortunately. I don't like dark chocolate, even though it is likely to have less sugar, so that is not an option either.
27 november 2025
Omdöme utan inbjudan
Svar från Audrey's
Hi,
Thank you for choosing Audrey’s and for taking the time to share your feedback about your experience. It is nice to hear that you enjoyed the flavours and that the chocolates themselves felt special and different to a typical high street selection.
We are very sorry for the inconvenience with your delivery and completely understand your frustration about needing to sign for a small parcel. The signature service is intended to keep parcels safe in transit, but your feedback is helpful as we review our delivery options, particularly for smaller orders.
Your comments about the sweetness are also valuable, as everyone’s palate is different and it is important for us to understand how our fondants come across. Our rose, violet and lemon creams are made in a traditional style that is naturally quite sweet however we understand that everyone has different preferences so we're sorry you didn't enjoy the sugar content.
Thank you again for your feedback.
Best wishes,
The Audrey's Team
Hello
Hello, I recently gave Audrey 1 star because my chocolates had not arrived. They arrived the next day. I apologise to the whole team at Audrey’s. The chocolates were simply amazing. Thank you and if you can tell me how to remove my 1 star I will happily to do and definitely place a new order in time Christmas
21 november 2025
Omdöme utan inbjudan
Svar från Audrey's
Hi Alex,
Thank you so much for your updated review. We completely understand how frustrating it can be when a delivery takes a little longer than expected. We’re delighted to hear your chocolates have now arrived safely and that you enjoyed them.
If you’d like to update your previous review, you can do so by returning to your original review on Trustpilot and selecting the “Edit” or “Update review” option.
Thanks,
The Audrey's Team
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