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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

From choosing what I wanted to send a friend for her birthday and her receiving the chocolates, the whole process was seamless and professional. The website is easy to navigate and delivery is swift.... Se mer

Betygsatt 5 av 5 stjärnor

Beautiful chocolates. The presentation is wonderful, lovely box and wrapping. I love the vanilla creams and order them every few months absolutely perfect. I can't praise the company enough.

Betygsatt 5 av 5 stjärnor

What an experience! I chose a mouth watering selection of milk chocolate fondant cremes, as I recall having seen these in Fortnum and Mason’s many years ago. The packaging was beautiful and the gor... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I grew up in Hove so always spotted the shop on Holland Road but it took until last year to go in with my sister and try it out - we were not disappointed. The chocolate is DELICIOUS. Such a treat, so... Se mer

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Företagsinformation

  1. Hantverksmässig chokladtillverkning
  2. Chokladfabrik
  3. Chokladbutik

Skrivet av företaget

Audrey’s Chocolates, the oldest chocolatier in Sussex, has been delighting chocolate lovers with its handcrafted creations since 1948. Known for its artisanal chocolates, this family-run business has become a symbol of quality and craftsmanship, attracting customers from across Sussex and beyond.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

225 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 1 av 5 stjärnor

did not like these chocolates

did not like these chocolates, the fondant creams are hard like they are old stock, the chocolate itself is very much like cooking chocolate! the hype on face book made me thing I was getting something special for£60! they were squished in a middle size box, some chocolates were very small eg the lemon fondant ones, ate 4 to make sure they were all the same quality and they were so left them !! dissapointed never buy again awful , I'm sorry I so wanted something special lol got nasty !! the fondant is hard! the chocolate is very similar to cheap cooking chocolate! I should of known self praise on FB is no recommendation lol please don't waste your money !!

9 maj 2026
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Svar från Audrey's

Dear Denise,

Thank you for taking the time to leave your feedback, though we are sorry to hear this wasn’t the experience you had hoped for.

Our fondant creams are made to have a soft but firm texture rather than a very soft centre, and we’re sorry they weren’t to your taste on this occasion. We also craft all our chocolates using premium Valrhona chocolate renowned for its exceptional quality and flavour, and take great care with how our chocolates are packed, so we’re disappointed to hear you felt they arrived in a way that didn’t meet expectations. However, we do appreciate you sharing your thoughts, as feedback like this helps us continue to improve.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Your chocolates are sublime

Your chocolates are sublime. I'm particularly fond of the dark rose and violet creams. When compared to those of Rococo, Prestat, or Charbonelle & Walker yours, though smaller in size, have an intensity of flavour that is magnificent.

8 maj 2026
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Svar från Audrey's

Dear David,

Thank you so much for such a wonderful review.

We’re so pleased that you enjoy our chocolates, and especially the dark rose and violet creams. It’s lovely to hear that their intensity of flavour stands out for you.

Best wishes,
The Audrey's Team

Betygsatt 4 av 5 stjärnor

Nice chocolate

Very nice chocolate. Lovely packaging. If I had to make one criticism, the fruit centres are a bit hard. I prefer a softer centre.

8 maj 2026
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Svar från Audrey's

Dear Jan,

Thank you for your review

We’re pleased to hear you enjoyed the chocolate and packaging. However, we're sorry the centres weren't exactly to you taste. We really appreciate your feedback.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Lovely chocolate

Order number 55214
Wow! Absolutely incredible chocolates. Glad I went big! I usually buy Belgian chocolate but kept seeing this company on Instagram so decided to try them as they do loads of soft centre creams which I absolutely love. I was not disappointed. Wonderfully creamy chocolate, a proper "snap" as you bite into them. The fillings are delicious and they are the perfect ratio so you can taste the filling and chocolate. The box is stunning too, really classy looking with a menu card and a beautiful postcard in the outer box. Yes slightly more expensive than others but an exceptional treat and produced in the UK. Absolutely amazing. Fast safe delivery too. Highly recommended.

1 maj 2026
Omdöme utan inbjudan
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Svar från Audrey's

Dear Gloria,

Thank you so much for your wonderful review. It's so lovely to hear how much you enjoyed the chocolates. It means so much to know that every detail was appreciated, and we’re especially pleased that your first order with us was such a success.

Thank you again for your kind words and support. We hope to welcome you back again soon.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Delicious!!!

24 april 2026
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Svar från Audrey's

Dear Jenny,

Thank you so much for your lovely review!

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Audrey’s chocolates are simply divine

Audrey’s chocolates are simply divine.
It is so difficult to find good chocolate now, I am constantly disappointed by the decline in general quality while chocolate prices increase.
My husband discovered Audrey’s and treated me to a beautifully presented and delicious dark chocolate Easter egg, which managed to contain two small but perfect layers of filled chocolates, the second layer a hidden and delightful surprise.
I adore good quality dark chocolate and have since enjoyed another small box, consumed one or two at a time as good chocolate should be. Definitely worth the cost for a supreme product.
Needless to say another order will be placed shortly. Thank you for continuing production of the best chocolates I have tasted for many years.

20 april 2026
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Svar från Audrey's

Dear Tina,

Thank you so much for taking the time to share such a thoughtful review.

We’re absolutely delighted that your husband’s gift introduced you to our chocolates, and that our dark chocolate Easter egg made such an impression. We put a lot of care into maintaining traditional methods and using high-quality ingredients, so your words about “continuing production of the best chocolates” are especially encouraging for the team.

Thank you again for your kindness and for planning another order!

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Audrey's - THE BEST IN TOWN!

Let's just cut to the chase - these chocolates are sumptuous! Divine! AND I WANT MORE OF THEM....... We have bought two very special people the gift of Audrey's chocolates and they RAVED. Obviously, I had to buy us THE GIFT too. We RAVED. I can honestly say that I am hooked and there is absolutely no other chocolate box I ever want in my lifetime. It is AUDREY'S FOR LIFE......thank you and what amazing customer service too!

15 april 2026
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Svar från Audrey's

Dear Julie,

Thank you so much for such a wonderful review!

We’re absolutely thrilled you and your lucky recipients loved Audrey’s. Your kind words about the chocolates and customer service means so much to our small team, and we’re so pleased to have a new Audrey’s-for-life fan!

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

I can honestly say that Audrey’s…

I can honestly say that Audrey’s chocolates are the best that I’ve ever eaten. They are absolutely delicious and I have to limit myself to only two per day!! Yes they are a little pricey but worth every penny and a glorious indulgence which makes you feel quite special.💖

4 april 2026
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Svar från Audrey's

Dear Jayne,

Thank you so much for such a lovely review. We’re so happy to hear you think Audrey’s chocolates are the best you’ve ever eaten, and that they’ve become a little daily indulgence.

We’re so glad they feel worth every penny and make you feel special. That’s exactly the experience we hope to create.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Such a wonderful story and product

Such a wonderful story and product. Eating Audrey’s Easter eggs and chocolate transported me back to my childhood. The original taste of chocolate and flavours are Devine.

I’ve already ordered boxes of chocolates from my friends so they can taste how amazing these chocolates are.

9 april 2026
Omdöme utan inbjudan
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Svar från Audrey's

Dear Matthew,

Thank you so much for your lovely review. We’re so pleased our Easter eggs and chocolates brought back those childhood memories. It’s wonderful to hear you enjoyed the flavour and that you’ve already shared the love with friends.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

I was treated to an easter egg from…

I was treated to an easter egg from Audreys and absolutely loved it. The chocolate was delicious, really creamy, good quality chocolate, and the egg was beautifully packaged. It was a delight to look at and eat! love the family ethos and moving away from mass production which in my opinion creates very poor quality chocolate. Well done Audreys, I will be purchasing again.

20 april 2026
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Svar från Audrey's

Dear Sally,

Thank you so much for your lovely review. We’re so pleased to hear you enjoyed our Easter egg. It means a lot to know our family ethos and approach to making chocolate by hand came through so clearly.

We look forward to welcoming you back again soon.

Best wishes,
The Audrey's Team

Betygsatt 3 av 5 stjärnor

First time trying Audrey’s chocolate

First time trying Audrey’s chocolate. I bought a decorative milk chocolate egg for £45. Chocolate was quite nice, but the egg was very much on the small side. I understand quality over quantity but tbh £45? Not worth it in my opinion although I love the idea, history etc. most people for £45 would expect a larger egg. Simple as that.

5 april 2026
Omdöme utan inbjudan
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Svar från Audrey's

Dear Kenny,

Thank you for taking the time to leave your feedback. We’re really glad you enjoyed the chocolate and appreciated the idea and history behind Audrey’s, though we’re sorry the egg didn’t feel as generous as you expected for the price.

We completely understand your point of view, and we’ll make sure your comments on size and value are fed back to the team as we review our seasonal products. We’re grateful you gave us a try, and we do hope there may be something else in our range that feels more right for you in future.

Best wishes,
The Audrey's Team

Betygsatt 1 av 5 stjärnor

The chocolates were far tooo sweet for…

The chocolates were far tooo sweet for me, the fillings didn’t feel fresh and rather dried out. The main problem was the fillings which were intensely flavoured and very sweet. Not to my taste.

16 april 2026
Omdöme utan inbjudan
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Svar från Audrey's

Dear Catherine,

Thank you for taking the time to share your feedback. We’re very sorry the chocolates didn’t suit your taste. We know how important balance and freshness are in chocolate, and it’s clear we didn’t get it right for you.

We always aim for a rich, flavourful experience rather than something overly sweet, so your comments about the fillings are really helpful. We’re genuinely sorry we didn’t meet your expectations.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Have bought prickle of hedgehogs and…

Have bought prickle of hedgehogs and the mad as box of frogs as little gifts for people. They all have loved them.

Packaging is gorgeous.

Service absolutely 10/10 one box I received had a date printing error and they are sending me a new box as a replacement.

Lovely business. Highly recommend.

16 april 2026
Omdöme utan inbjudan
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Svar från Audrey's

Dear Patricia,

Thank you so much for such a lovely review. We’re really pleased to hear the Prickle of Hedgehogs and Mad as a Box of Frogs were enjoyed. It means a lot to hear that the packaging and service made a good impression too. We’re sorry about the date printing error on one box, and we’re happy we could get that sorted for you.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

delicious hand made very pretty…

delicious hand made very pretty chocolate easter eggs

5 april 2026
Omdöme utan inbjudan
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Svar från Audrey's

Hi there,

Thank you so much for your lovely review of our Easter Eggs! We're so pleased to hear you enjoyed them.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Absolutely gorgeous!

Absolutely gorgeous little chocolates, and brilliant customer service!

27 mars 2026
Omdöme utan inbjudan
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Svar från Audrey's

Dear M,

Thank you so much for your lovely review! We're so pleased to hear you enjoyed the whole Audrey's experience.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Amazing product from a great firm…

Amazing product from a great firm making unique chocolate, move over Cadburys and Nestle this company makes the best there is

5 april 2026
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Svar från Audrey's

Dear Jonathan,

Thank you for your wonderful words! It is truly appreciated by everyone in our team.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Great service from Audrey’s

Great service from Audrey’s. The chocolates are simply gorgeous. I had the mixed caramels, mint creams and fudge. All good.

14 mars 2026
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Svar från Audrey's

Dear Jo,

Thank you so much for your lovely review! We're so pleased to hear you enjoyed our chocolates.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

The best chocolates

The best chocolates. Beautiful packaging. Slightly obsessed.

27 mars 2026
Omdöme utan inbjudan
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Svar från Audrey's

Dear Clare,

Thank you so much for your wonderful review!

Best wishes,
The Audrey's Team

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