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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

From choosing what I wanted to send a friend for her birthday and her receiving the chocolates, the whole process was seamless and professional. The website is easy to navigate and delivery is swift.... Se mer

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Betygsatt 5 av 5 stjärnor

What an experience! I chose a mouth watering selection of milk chocolate fondant cremes, as I recall having seen these in Fortnum and Mason’s many years ago. The packaging was beautiful and the gor... Se mer

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Betygsatt 5 av 5 stjärnor

Beautiful chocolates. The presentation is wonderful, lovely box and wrapping. I love the vanilla creams and order them every few months absolutely perfect. I can't praise the company enough.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I grew up in Hove so always spotted the shop on Holland Road but it took until last year to go in with my sister and try it out - we were not disappointed. The chocolate is DELICIOUS. Such a treat, so... Se mer

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Företagsinformation

  1. Hantverksmässig chokladtillverkning
  2. Chokladfabrik
  3. Chokladbutik

Skrivet av företaget

Audrey’s Chocolates, the oldest chocolatier in Sussex, has been delighting chocolate lovers with its handcrafted creations since 1948. Known for its artisanal chocolates, this family-run business has become a symbol of quality and craftsmanship, attracting customers from across Sussex and beyond.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

226 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

VERY

VERY, VERY GOOD

24 februari 2026
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Svar från Audrey's

Hi William,

Thank you for your kind review!

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Always deliver...great updates to make…

Always deliver...great updates to make that special deivery feel as personal to them as it clearly is to the recipient.
I have been using their services since 1980...never been let down once...that is quite an achievement.
It is the attention to detail that sets them apart.

24 februari 2026
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Svar från Audrey's

Hi Jason,

Thank you so much for your lovely review!

We're so grateful to have customers like you.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Great 60th Birthday gift.

Excellent choice of chocolate to suit every taste bud.

23 februari 2026
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Svar från Audrey's

Hi Stephen,

Thank you so much for your lovely review! We're so glad to hear our chocolates made a great birthday gift.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

time that i have ordered with…

First time that i have ordered with them the chocolates arrived beautifully packaged and a lovely little note to say thank you and of course the chocolates are amazing would highly recommend

23 februari 2026
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Svar från Audrey's

Hi Susan,

Thank you so much for your lovely review - we're so glad you enjoyed our chocolates.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Can't go wrong with these amazing chocolates

I ordered a pick-your-own box and I was absolutely thrilled I am. They arrived quickly and were well protected in the packaging. The inner packaging was simply beautiful -- luxurious but simple. The visual guide to the chocolates was very useful. But all of that would be wasted if it weren't for the superb quality of the chocolates themselves. Really, really pleased with this little treat I bought myself. Will be back again.

17 februari 2026
Omdöme utan inbjudan
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Svar från Audrey's

Hi Karen,

Thank you so much for your fantastic review!

We're so glad you were happy with our packaging and, more importantly, our chocolate.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Fantastic chocolates

First time buying from Audrey's and the chocoates were absolutely fantastic. I think I managed a couple as they were a Christmas present for my husband and he pretty much ate the lot!!

25 december 2025
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Svar från Audrey's

Dear Sue,

Thank you so much for your kind review! Your best bet, if you want them to yourself next time, is hiding them haha!

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Lovely chocolates!

The chocolates are so lovely, they are beautifully packaged and make a special gift, Audrey's also offers international delivery.

21 januari 2026
Omdöme utan inbjudan
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Svar från Audrey's

Hi Toni,

Thank you so much for your lovely review! We're so happy we were able to resolve the duties issue for you.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

It is very easy to order on website but…

It is very easy to order on website but much more important is that the chocolates look gorgeous and taste delicious. I ordered a box of hedgehogs for each person for Christmas which were loved.

6 januari 2026
Omdöme utan inbjudan
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Svar från Audrey's

Hi Gwen,

Thank you for your kind review! We're so glad you loved the chocolates - that's what it's all about.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Thank you Red Magazine

I read about your company in Red magazine and it’s a lovely website and your chocolate is beautiful.

I have ordered twice now and will continue to do so .

Thank you .

5 januari 2026
Omdöme utan inbjudan
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Svar från Audrey's

Hi Mary,

Thank you so much for letting us know how you found us - we are so glad you enjoyed our website and chocolates.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

A very successful present.

I bought the Spode mug with Audrey’s chocolate drops to make hot chocolate as a Christmas present for my husband. Ordering was easy and the parcel was really well packaged and arrived on time. The mug is very special and so too are the chocolate drops - a marriage made in heaven. A very successful present.

16 december 2025
Omdöme utan inbjudan
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Svar från Audrey's

Hi Avalon,

Thank you so much for your lovely review - we're so glad that our Audrey's X Spode collaboratio made he perfect present.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Best by far.

These are by far the best chocolates we have had.

My ‘take chocolate or leave it’ other half sadly scoffed just as many as I did which left me bereft, so I had to buy another box. He ate just as many of those.

Now had to order an even bigger box and am going to blooming hide them.

Fabulous flavour combinations, the quality of the chocolate is second to none.

Highly recommend- and let me know if you need hiding places for them.

12 januari 2026
Omdöme utan inbjudan
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Svar från Audrey's

Hi Julie,

Thank you so much for your lovely review! We're so glad you love our chocolates.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Beautiful chocolates

Beautiful chocolates. They taste amazing, they are beautifully packaged and the customer service and delivery is A1. I will definitely be buying from Audrey’s again.

Mrs Nichola Szeto

8 januari 2026
Omdöme utan inbjudan
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Svar från Audrey's

Hi Nichola,

Thank you so much for your kind review!

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Amazing chocolates

The chocolates were lovely and really enjoyed by my partner. They were a Christmas gift which whilst I ordered late and the delivery said they would arrive after Christmas, they somehow arrived beforehand which was an amazing surprise - thanks to the Audrey’s team for this. We will definitely be ordering more chocolates to try

24 december 2025
Omdöme utan inbjudan
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Svar från Audrey's

Hi Gary,

Thank you so much for your kind review! We're so happy to hear that you received your chocolates before Christmas. We tried our absolute best to fulfill as many orders as we could in time for Christmas so it's great to hear that you had a positive experience.

Best wishes,
The Audrey's Team

Betygsatt 4 av 5 stjärnor

Order delayed

I’ve received an email asking me to leave a review but I have not received my chocolates yet nor any tracking or despatch notification (ordered 2 weeks ago). I assumed the despatch was delayed due to Christmas but now wondering what’s happened?
Update - chocolates arrived 18 days after order was placed. They are wonderful and I do recommend the product but faster shipping would be great.

22 december 2025
Omdöme utan inbjudan
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Svar från Audrey's

Hi Friend of Ted,

We're really sorry about this, we can't find your order with the information available in this review. If you could please email orders@audreyschocolates.co.uk we would love to resolve this and update you on the status of your order.

We're sorry for the delay again,

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Luxury products

I haven’t bought anything from Audrey’s for a long time but want to support a local business. Ordered a few bars of chocolate and a box of thins and they were delicious and the packaging is really elegant. Thank you will definitely be purchasing again.

20 december 2025
Omdöme utan inbjudan
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Svar från Audrey's

Hi Karen,

Thank you so much for your kind review!

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Xmas chocolate and candies selection box I was delighted to see the reappearance…

I was delighted to see the reappearance of the mixed candies and chocolate selection (family) at Xmas. They’ve all gone now - just wonder if I have to wait for Xmas again to buy another box?

25 december 2025
Omdöme utan inbjudan
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Svar från Audrey's

Hi Susan,

Thank you for your lovely review - unfortunately you will have to wait until next Christmas for our Choc and Candies Selection!

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

My first order... But definitely not my last ❤️

This was the first time I had made an order. WOW 😍 from my purchase arriving quickly, the beautiful packaging and the most amazing/delicious centers 😋 I enjoyed them so much, as did my friends and family 😉
I have now reordered a further selection.... My favourites being the fondant centres ❤️
Keep doing what you do, truly scrumptious 😋 😍 🥰

25 december 2025
Omdöme utan inbjudan
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Svar från Audrey's

Hi Karen,

Thank you for your kind words, we're so glad you enjoyed the chocolates. We're so happy to have you as a repeat customer.

Best wishes,
The Audrey's Team

Betygsatt 5 av 5 stjärnor

Finest Chocolates I’ve ever tasted!!

Finest Chocolates I’ve ever tasted!!! I was given the Chocolates as a present, not sickly and the Chocolate is delicious, including the fillings. I will be buying from Audrey’s in future. Best I’ve ever tasted and beautifully presented.

20 december 2025
Omdöme utan inbjudan
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Svar från Audrey's

Hi Mrs Fernihough,

Thank you for your lovely review! We're glad you loved our chocolates.

Best wishes,
The Audrey's Team

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