Audio TraderOmdömen 

A seamless transaction. Was offered a fair price and once I accepted audiotrader arranged to collect my guitar the next day. It was sent 24hr delivery and I was paid as soon as it arrived. It's refreshing to find a vendor who appreciates the importance of settling payments quickly compared to companies like reverb (I've had to wait more than two weeks) and eBay.

Such a great service, from selling to payment , very prompt , thank you 🤩

Bought a guitar from Audio Trader’s online shop (delivered 9 Dec 2025). The guitar received appears to be a child‑sized instrument, which wasn’t made clear in the product description. I contacted them on 11 Dec 2025 to cancel/return and asked for a full refund and a return label. They replied saying I’d be charged return postage, then stopped responding.
This is frustrating because their own Refund Policy states that if a return is accepted, they will send a return shipping label. Their policy also says to contact them immediately if you receive the wrong item so they can “make it right”, but that’s not what happened.

Their policies are also confusing/misleading for UK customers: the Refund Policy says the “European Union 14 day cooling off period” applies only for goods shipped into the EU, but UK online buyers also have a statutory 14‑day cancellation right from delivery under the Consumer Contracts Regulations. That legal right exists regardless of what a retailer’s policy says, so the wording risks discouraging UK buyers from exercising their rights.Finally, the Terms of Service include broad statements like “we are not responsible if information made available on this site is not accurate” and “use is at your own risk”, but UK consumer law still requires goods to match their description.

Overall: unclear policy wording, poor communication after the first reply, and not a straightforward returns process despite their own stated returns policy and won’t use again.

simple to fill in the form, payment made within 2 days of the item being picked up although the royal mail person was surprised by the size of the box.

Ordered 3 times from these guys now, no problems at all. Very good service and will definitely order again without worry!

Lovely condition for the price, quick delivery. I would highly recommend.

I ordered late afternoon, and my purchase was with me two days later, early. Great service.

Fantastic service from ordering to receipt. Comprehensive description of item, detailed confirmation of order and shipment details, speedy delivery. Even got call from APC delivery driver confirming where to leave parcel. Brilliant company to deal with.

Bought a nice P.A. speaker cabinet from Audio trader. This is my first purchase from this company and it all went well. Good product, good service. Posted and arrived quickly too. Would definitely use them again.

Waited a month to post this. Product was exactly as described. Used daily for a month now. Arrived on time and was well packaged. Buying used kit is always risky, I feel, but I would confidently buy off Audio Trader again at the drop of a hat. A brilliant product (a Marantz CD player) at what I consider a very fair price. My next upgrade will be speakers. Audio Trader will be my first port of call.

Great service, fast delivery and good product!

Great customer care, arranged a courier for guitar, offered and fulfilled a fair price.

Overall a great experience, would use again and recommend.

Thanks again

Walter

First time using this company, the service and professional help was exceptional.

I was a little assistant at first! However the process was so so simple and easy! I achieved a fair price for my Sony Multi CD player and the posting of the item couldn’t have been easier! I’ve a number of other HI FI separates to move on and would have no hesitation in dealing with Audio Trader again! Thank you

Excellent service from Audio Trader.
A quote sent through quickly and a pick up was arranged.
Once received by them a fast payment was forthcoming at the quote value.
Very impressed with this organisation and will not hesitate to use them again.
Thank you.

Thanks to this company I was able to sell my bass speaker, although below face value, and hope will help another musician make marvellous music....thank you.👍😎

Wow... im so impressed with this company, from start to end. I was a bit sceptical about parting with my guitar without upfront payment, but the amount quoted was put into my account within hours of them receiving the guitar. I will definitely be recommending them to family and friends

First time using Audio Trader so not sure what to expect. Service was great, no hassle quick and easy to use at every stage. Even the pick up by Fed-Ex worked a treat. Will defiantly use again.

Very easy process. Just listed the item with pictures, the offered price came back. Accepted, packaged up the item which was collected, money in account.

A new company name for me so took a risk as it is these days. Well packed and looked after and worked straight away. No issues. Highly rated.