Really glad I found these guys - I'm always wary of businesses I don't know, and generally do a bit of due diligence (Trustpilot usually being part of that) but the website was so professional, and ob... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was referred to Audio Sanctuary by Stephan Orphanides from A&K. I had an issue with my SP3000T which wouldn’t allow me to download Spotify. I initially spoke to Joe over the phone who invited me to... Se mer
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Visited today and came away with spare parts for my dead Sennheiser HD650 cans - now fully working. A excellent start therefore. I then made a um cough “serious mistake” - for my wallet that is,... Se mer
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Have had a pair of Sennheiser HD570 headphones for over 25yrs, cable had developed a dodgy connection. Tried to source replacement from Sennheiser, unable to find item on their website, and no respo... Se mer
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Företagsinformation
Skrivet av företaget
Long-established SW London audio retailer. Est.1985. Specialists in headphones, portable audio electronics, cables, official spare parts. Dedicated showroom, demo facilities, plus global shipping service. Official retail partner for many premium brands, including Sennheiser, Shure, STAX, Astell&Kern, Yamaha, DCA, B&W, Grado, T+A, Focal, HiFiMan, Meze, Audeze and many more. Come visit us!
Kontaktuppgifter
35 High Street, New Malden, KT3 4BY, London, Storbritannien
- +44 (0)208 942 9124
- orders@audiosanctuary.co,uk
- audiosanctuary.co.uk
4,8
Utmärkt
59 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Added to speed dial…
Really glad I found these guys - I'm always wary of businesses I don't know, and generally do a bit of due diligence (Trustpilot usually being part of that) but the website was so professional, and obviously operated by enthusiasts, I just went for it. Very easy ordering process and quite a niche product (Sennheiser RS195 replacement earpads) in stock and delivered the next day, brand new and sealed. Really happy and would heartily recommend 👍
8 juli 2026
Omdöme utan inbjudan
Svar från Audio Sanctuary
Hello Garion, that's great to hear. Thank you for the 5-star rating, and glad we could accommodate your requirements. We are indeed enthusiasts, and very happy to be of service. Hope to be in a position to assist again soon. All the best. AS.
Audio Sanctuary-Great Service-Joe and David
I was referred to Audio Sanctuary by Stephan Orphanides from A&K. I had an issue with my SP3000T which wouldn’t allow me to download Spotify. I initially spoke to Joe over the phone who invited me to their shop in New Malden. On arrival I was greeted by David who was aware of my issue. David took the unit and half a later Spotify was installed. Joe and David were very friendly and helpful. I would highly recommend them and intend to purchase from them in the not too distant future!!
25 juni 2026
Omdöme utan inbjudan
Svar från Audio Sanctuary
Hello DR, thank you very much for the 5-star rating and kind review. As an official A&K retailer we are very happy to provide support, and we are glad we could assist. Hope to be of service again, and wishing you many hours of listening pleasure. All the best. AS.
Top class express service
Top class, express service. Audio Sanctuary had exactly what I needed, in stock at a reasonable price. The items were dispatched almost immediately by Royal Mail 1st Class post and arrived the following morning. Items were original equipment, exactly as described and a perfect replacement. I'd definitely use Audio Sanctuary again and would happily recommend.
30 maj 2026
Omdöme utan inbjudan
Svar från Audio Sanctuary
Hello Chris, thank you very much for the kind words and 5-star rating. Good to hear that Royal Mail got your package delivered so quickly, and we hope to be of service to you again soon. All the best. AS.
Helpful and prompt service
I was looking for a very particular type of stereo adapter which I was having problems tracking down, until I spoke to Audio Sanctuary. They were actually out of stock but they ordered new stock and got back to me within a couple of days to say that they had despatched my order. extremely helpful and prompt service all round
13 april 2026
Omdöme utan inbjudan
Svar från Audio Sanctuary
Hello Jonathan, thank you for the 5-star rating and kind words. Glad to hear we managed to source the item and get it to you in good time. Happy to help, and hope to be of service again soon. All the best. AS.
Seinhauser HD 280 PRO Headphones earpad replacements
Quality (manufacturer made) earpad replacements for my Seinhauser HD 280 PRO Headphones. Fair price for such, and a reliable service with prompt delivery.
10 april 2026
Omdöme utan inbjudan
Svar från Audio Sanctuary
Hello, thanks for taking the time to give us a 5-star rating and a nice review. Glad we could supply your needs, and hope to be of service again soon. All the best. AS.
I ordered a Sennheiser Audio Jack from…
I ordered a Sennheiser Audio Jack from this company less than two days ago. The order was dealt with swiftly and the really well priced item was received today. Excellent service. Thank you Audio Sanctuary.
27 februari 2026
Omdöme utan inbjudan
Svar från Audio Sanctuary
Hello Peter, thank you very much for the 5-star rating and nice review. Glad you received your order in good time, and we hope to be of service again. All the best. AS.
Superb
Ordered Sennheiser earpads and they were with me the next day, what more could you ask for. Great experience and will be using them in the future. Thankyou
19 februari 2026
Omdöme utan inbjudan
Svar från Audio Sanctuary
Hello Krytee, thank you very much for the 5-star review, and for sharing your experience. Very happy to hear that our delivery partners delivered your order in good time. Hope to be of service to you again soon. All the best. AS.
Item received as described
Item received as described. Very good packing. Communication is good. Recommended seller. Thank you.
29 januari 2026
Omdöme utan inbjudan
Svar från Audio Sanctuary
Hello Marcus, thank you for the 5-star rating and kind review. Very happy to be of service to you, and hope to be in a position to assist again soon. All the best. AS.
Next day delivery
I ordered a product online through the website on Thursday and recived it by post on Friday - unbelieveably good service. I had anticipated a 4 or 5 day timeframe to receive the product. What a great company!
23 januari 2026
Omdöme utan inbjudan
Svar från Audio Sanctuary
Hello Peter, thank you very much for the 5-star rating and nice review. Very happy that our delivery partners managed to get your order to you in double-quick time. Hope to be of service to you again. All the best. AS.
Prompt service, genuine item which I'd not been able to get direct from Sennheiser
Have had a pair of Sennheiser HD570 headphones for over 25yrs, cable had developed a dodgy connection.
Tried to source replacement from Sennheiser, unable to find item on their website, and no response to an email. Spent ages searching the net, luckily found Audio Sanctuary who were only company who had genuine cable in stock. Prompt delivery. Cable excellent, like having a new set of headphones with superb stereo separation.
10 december 2025
Omdöme utan inbjudan
Svar från Audio Sanctuary
Hello Peter, thank you for the 5-star rating and kind words. Great to hear we managed to fulfil your needs in good time, and we wish you many more hours of listening pleasure. All the best. AS.
Brilliant service - as always
My order was responded to immediately and I was given information as to how my order would progress and an expected delivery date.
Delivery was well within my expectations and I was kept informed of my orders progress.
28 november 2025
Omdöme utan inbjudan
Svar från Audio Sanctuary
Hello George, many thanks for the kind words and five-star rating. Glad all was to your satisfaction, and we hope to be of service again soon. All the best, and thanks. AS.
I am a returning customer
I am a returning customer. Audio Sanctuary are a truly great place. The support from the Team at AS is amazing, they reply and always help. Deliveries are immediate. I am very grateful to Matt for my new headphone amp.
27 juni 2025
Omdöme utan inbjudan
Svar från Audio Sanctuary
Hello Iggy, many thanks for the 5-star rating and kind comments. Very glad we could be of service, and it's always great to welcome our customers back again & again. Enjoy your new headphone amplifier, and we hope to see you again soon. All the best. AS.
REALLY care for their customers!
Originally, I wanted to buy a replacement cable for my headphones, however as I am located in Austria the extra fees would've been HUGE, which I didn't know. Thankfully, they reached out to me and informed me, saving me from huge fees. I didn't end up buying anything, but I will visit one of their locations when I'm in the UK next.
20 maj 2025
Omdöme utan inbjudan
Svar från Audio Sanctuary
Hello Therese, thank you very much for the kind review. We do our best to inform customers of such things, as nobody likes unexpected charges. Look forward to seeing you when you next visit London. All the best. AS.
Replacement headphone pads for Meze
Fab, speedy service and good pricing too.
3 mars 2025
Omdöme utan inbjudan
Svar från Audio Sanctuary
Hello Samantha, thank you for your 5-star rating. We hope your headphones give you many more hours of enjoyment. We hope to be of service again. All the best. AS.
…A company that hits the right chord.
Thank you for your prompt and courteous service. The Hugo is now hitting all the right notes after having the batteries replaced.
Highly recommended.
Roger Poll
7 februari 2025
Omdöme utan inbjudan
Svar från Audio Sanctuary
Hello Roger, thank you very much for this nice review and 5-star rating. Very glad we managed to get your Chord Hugo singing once again, and we wish you many more years of listening enjoyment. All the best. AS.
Spare parts, and additional goodness.
Visited today and came away with spare parts for my dead Sennheiser HD650 cans - now fully working. A excellent start therefore.
I then made a um cough “serious mistake” - for my wallet that is, LOL - and listened to a pair of Sennheiser HD800S - with the inevitable outcome. Resistance is futile. Currently sounding very fine driven from my Naim Headline 2!
Very relaxed atmosphere, and friendly people. Thanks, Joe!
13 december 2024
Omdöme utan inbjudan
Svar från Audio Sanctuary
Hello Christopher, thanks for sharing your experience, and for taking the time to listen and audition your choices. Yes indeed, the HD800S are lovely in all regards, we wish you many hours of listening pleasure. Will pass on your thanks to Joe, and we hope to welcome you again soon. All the best. AS.
Very fast delivery, kind and great price
Very fast delivery, great price and friendly
Correspondence! Amazing quality headphones as well. Can definitely recommend.
31 juli 2024
Omdöme utan inbjudan
Svar från Audio Sanctuary
Hello Lewis, thank you very much for the 5-star rating and kind review. Glad we could help, and we wish you many happy hours of listening pleasure. All the best. AS.
The best yet
Had to give Audiosanctuary a very very positive review,I'm from North Wales and ordered on Friday afternoon and received 11.00 clock Saturday morning,gobsmacked many many thanks and people do not hesitate to deal with this buisness
29 juni 2024
Omdöme utan inbjudan
Svar från Audio Sanctuary
Hello Tudor, this is great to hear. Thank you for the 5-star rating and kind words. We are very happy that our delivery partners managed to get your order to you in such good time. Hope to be of service again soon. All the best. AS.
Excellent Customer Experience
I contacted Audio Sanctuary for advice on cabling and connecting audio equipment, spoke to Lee who was so helpful and knowledgeable, the support I received was exemplary and great customer service, well done and thanks, I highly recommend Audio Sanctuary - John
19 juni 2024
Omdöme utan inbjudan
Svar från Audio Sanctuary
Hello John, many thanks for the 5-star rating and kind words. Glad we could be of assistance, and hope to be of service to you again. All the best. AS.
Good communication and high-quality…
Good communication and high-quality service
1 juni 2024
Omdöme utan inbjudan
Svar från Audio Sanctuary
Hello! Thank you for the 5-star rating and kind words. Very happy to be of service, and we hope to be of assistance again soon. All the best. AS.
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