Each time i have had the need to visit /call solihull branch penny has been friendly and cooperative. I have been seen by ayesha who has acted promptly, efficiently and very professionally. She h... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The service I've received from Lucy Walsh at Audika 24 station Road, Solihull is excellent. She always explains what she to going to do next and will discuss the results with me. I believe its very i... Se mer
Had a hearing test with Lucy and she was so professional and empathetic. She explained clearly how the testing would work and answered all my questions with complete patience. I felt truly looked afte... Se mer
Absolutely amazing customer service and aftercare!! I had an appointment with Ayesha who is superb at her job. Greeted us nicely and we felt comfortable throughout our appointment. Took us through t... Se mer
4,8
Utmärkt
132 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Happy hearing
Amazing customer service starting with the helpful and professional receptionist.
We were at hidden hearing for my husband.
Lucy the audiologist was very sociable, she made my husband and I feel at ease from the start.
She explained every action before commencing.
She did far more intense checking than a previous well known hearing company (who we were not happy with ) hence the move to hidden hearing.
Her mannerism was spot on and we left knowing my husband was in safe hands and nothing was too much trouble .
My husband is going back next week to see how he is getting on with his hearing aids and any tweaks that he may need .
Knowing he can get an appointment to discuss any problems with Lucy instead of via an email is so much better than his previous experience
We felt we were getting a personal service from a caring company .
3 mars 2026
Helpful staff
17 februari 2026
Always positive experience
Sorted a couple of issues i had. Hearing test carried out with excellent support.
Always pleasant from reception to consultant
8 januari 2026
Very clear on instructions and advice
Very clear on instructions and advice
Answer all questions
New product introduction and demonstrated, certainly considering for future
6 januari 2026
The consultant was lovely and extremely…
The consultant was lovely and extremely knowledgeable.
9 december 2025
Called in early
Penny rang to say they had a cancellation and asked if we wanted to come in earlier. When we got there we were offered a hot drink.
Aleasa called us both in at the same time. She was very friendly and professional. First did my wife and then me, nothing was to much trouble, spending time with us both.
11 november 2025
Good lots of detail to attention given
Good lots of detail to attention given. Helpful staff
6 november 2025
Entirely professional…
As always Lucy was entirely professional and helped me manage my hearing aids better
29 oktober 2025
Friendly & very thorough
Very friendly, thorough examination, and results well communicated and explained!
8 oktober 2025
Top Marks
Excellent and comprehensive hearing check with very professional and friendly staff. Couldn't have asked for better experience on my first visit. Top Marks !
3 september 2025
Omdöme utan inbjudan
Hidden Hearing did an excellent job
Hidden Hearing did an excellent job, giving me confidence in managing a difficult transition to wearing hearing aids. It is nice having support during this time with someone who is knowledgeable and understanding, with great customer service.
2 september 2025
Nice to see same assistant and in my…
Nice to see same assistant and in my own home is so helpful.
Thank you.
29 augusti 2025
The consultant was helpful and…
The consultant was helpful and knowledgeable and made me feel at ease
13 augusti 2025
Very friendly and helpfull
Very friendly and helpfull. Attitude great and welcoming and made you feel at ease. Would recommend to anyone whom may have problems with hearing loss.
17 juli 2025
A very thorough ear examination.I would…
A very thorough ear examination.I would highly recommend Hidden Hearing.Very professional.
17 juni 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.