My son attended audika in plymouth today to have ear wax removed from both ears. Suzanne was brilliant, explained everything what was going to happen 🙂👍
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had my annual yearly checkup with Ben at Audika Plymouth. Ben put me at my ease straightaway. Tested my ears with audiology test. Gentle and thorough. Ben is a true professional. Showed me th... Se mer
From my first visit right through to purchasing and follow up visits I could not have had better service. The hearing test I received was very thorough in identifying my hearing loss and Ben at t... Se mer
Friendly, welcoming. The test was comprehensive and Emma was knowledgeable and informative. However the cost of the hearing aids is exorbitant even when considering the undoubtedly good back up serv... Se mer
4,9
Utmärkt
124 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
Professional and thorough experience with each step of the microsuction procedure carefully explained. Suzanne did a fantastic job.
5 augusti 2025
Omdöme utan inbjudan
Friendly service and understanding my…
Friendly service and understanding my needs.
10 juli 2025
Omdöme utan inbjudan
Very friendly and professional…
A very friendly and professional experience. Good guidance and no pressure.
2 juli 2025
A possible solution
I think it started to possibly resolve a problem, as regards short term memory loss.
Created another due to product cost.
19 juni 2025
Friendly and speedy service
5 juni 2025
Informative
Friendly, welcoming. The test was comprehensive and Emma was knowledgeable and informative.
However the cost of the hearing aids is exorbitant even when considering the undoubtedly good back up service.
29 maj 2025
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Amazing and life changing
Just had an amazing experience with Suzanne in the Plymouth, Devon branch.
Had a blocked right ear and was distressed from losing the hearing.
Was seen to instantly and had both ears taken care of.
Didn’t just change my day; felt like it changed my life.
Suzanne couldn’t have been more helpful and understanding.
15 april 2025
Omdöme utan inbjudan
Svar från Audika - Plymouth
Wow! What a review! Life changers. Thank you!
We are pleased the Plymouth clinic got you back on track and of course, if you need us in the future, just reach out; we are happy to help.
Kind Regards,
Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
Heather
Heather the lady that did my test was very helpful explaining everything in depth not rushing very enjoyable experience.
28 mars 2025
Excellent communications
Excellent communications and personal service. Many thanks to Heather and team.
28 februari 2025
Omdöme utan inbjudan
Svar från Audika - Plymouth
Thank you so much for taking the time to share your experience of our team in the Plymouth clinic. It's lovely to read you are receiving the personalised service they work tirelessly to deliver.
Naturally, if we can do anything further to support you then please do not hesitate to reach out.
Kind Regards,
Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
First class hearing test
I booked a hearing appointment with my local Hidden Hearing centre in Plymouth. I attended today and was seen by the shop Manager. She was very well presented, took time to tell me she had worked for the company for 15 years, the last 10 as shop manager. She put me at ease with her composure and experience as well as cleanliness of both the premises and herself. She explained how she would conduct the examination and went into more detail at each part.
This was very reassuring for me.
She even showed me the inside of each ear - one was partially blocked with wax and the other, slightly red as I had been suffeting with slight earache prior to my visit.
I was able to purchsed a small phial of olive oil with a mist pump at right angles, which was easy to use and assist with loosening the wax. It was £6 and I used it straight after leaving.
I was also given a printout of my results and my GP notified re the earache. I have had NHS hearing tests in the past but this one had more aspects of information for me and also to takeaway, as well as seeing inside my own ears - amazing!
100% service,
cleanliness,
explanations and
very professional.
I was even given a fresh cup of tea on arrival by the equally well-presented Receptionist - nice touch on a cold day.
No hard selling which I had at another major High Street chemist where I had a hearing test some 4-5 years ago and I was assured then that I needed hearing aids!?.
I highly recommend Hidden Hearing.
13 mars 2025
Omdöme utan inbjudan
Svar från Audika - Plymouth
What a First Class review too! Thank you so much!
We are so pleased that our Plymouth clinic were able to put you at ease and in clean, comfortable, clinical surroundings.
Our consultations are there to help each patient with their specific hearing care needs and concerns. We do this by offering personalised care, and sharing our expertise and knowledge, so we are very happy that this was your experience.
It is lovely to read how the consultation developed and that you didn't need to consider hearing aids at this time. It is our privilege to support you with your hearing in the way you need us to.
Naturally, if you need any assistance from us in the future, please do not hesitate to reach out to us.
Kind Regards,
Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
Very welcoming and friendly
Very welcoming and friendly!
Was offered a lovely cup of coffee on arrival :)
Everything was explained carefully and attentively.
Would 100% recommend. Excellent service!
1 mars 2025
Excellent service
I was able to get an appointment at short notice and the service was thorough, efficient and well explained
1 mars 2025
Great reception from all staff
Great reception from all staff. Friendly advice on all aspects of the work carried out.
29 januari 2025
Excellence
Hidden hearing is a new experience for me, they have recently taken over my previous provider hearbase, I had my first consultation today with Emma Rooms and it was a breath of fresh air. I have suffered from hearing loss all my adult life as a consequence of an infection in my left ear. Nothing was too much trouble for her to explain adjustments needed on my hearing aids. The hearing test was the most comprehensive one I have ever had. Her explanation on new technology was first class.
16 januari 2025
Omdöme utan inbjudan
Friendly and helpful
Lost an earring aid dome in my ear - Quickly seen and dealt with by Heather at the Plymouth branch - Thank you
7 januari 2025
Been before and overtime they are…
Been before and overtime they are professional and extremely friendly and helpful
Very much recommend them
18 december 2024
Procedure for tests fully explained.
Procedure for tests fully explained.
Results of test fully explained and what action was needed to be taken
Asked if I needed to question as to where my hearing level was and as to what action and adjustment needed to be taken to bring my hearing to an acceptable level
Examination took place in a manner which made it easy for me to understand,
Follow up procedure explained
5 december 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.