I had the best hearing test i have ever had. It was very well put over on my condition and very well conducted and informative. The gentle man who did my test was very thorough and very knowledgeabl... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Service of my existing hearing aid was completed by Ffion ( supply audiologist from Llanelli ) carefully using new domes and microphones. Tested both my ears for wax and used sound box for my ears , S... Se mer
Hidden Hearing is great. The staff are friendly and always helpful and professional. Their aim is to ensure you get the best from your Hearing aids and their support package is excellent. They don't m... Se mer
Great service, hearing test was very thorough, and comprehensive. Appointments made at convenient locations for parking, also for public transport, so very easily accessible. The testing lasts appr... Se mer
Kontaktuppgifter
Novello House, 11 Cathedral Road, CF11 9HA, CARDIFF, Glamorgan, Storbritannien
- 02920 828220
4,9
Utmärkt
126 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Always willing to help
Friendly and explained everything clearly always willing to help even on the telephone.
I
16 februari 2023
I went to David at Hidden Hearing…
I went to David at Hidden Hearing Cardiff and what he did for me changed my life
9 maj 2023
Omdöme utan inbjudan
I had excellent service from Jamie…
I had excellent service from Jamie regarding a problematic hearing aid. Swift returned call, same day consultation my local Newport centre, and a speedy resolution to the problem. Thanks! I’d definitely recommend Hidden Hearing.
3 maj 2023
Omdöme utan inbjudan
Watching TV …
As I was having to increase the volume on the TV, I made an appointment to see David, in Cardiff. I was very sceptical that I would need hearing aids. However, David explained the results of the test in great detail, and now, after using my aids for the last two weeks, I realise how far my hearing had deteriorated. I can't thank David, and Hidden Hearing enough for their professional
28 februari 2023
Omdöme utan inbjudan
They did what they said they would do !
They did what they said they would do !
and I received my repaired and working hearing aids
6 mars 2023
Good service and helpful…
I'm pleased with the service you offer me.The gentleman who called to review me, was friendly and helpful. I would recommend Hidden hearing. Thank you.
20 januari 2023
Attentive and helpful
If you have any worries about your hearing, David, at Hidden hearing in Cardiff will give you the attention, information and help you require. Always has time to listen, advise and and give the appropriate solution. I have always received good service from them.
16 januari 2023
Omdöme utan inbjudan
My Pleasant experience…The great care taken
The great care taken. The professional approach. The reassurance of all aspects of the procedure. Possible downsides and how they will be taken care of, if they happen. What usually happens during the procedure, what to expect and how long it will take. And what follows afterwards. I was very impressed with JK, and her expertise. Overall a pleasant experience after being apprehensive.
7 januari 2023
Omdöme utan inbjudan
Very thorough test
Very thorough test. Very relaxed. Great advice and love my new aids. Fantastic service
4 januari 2023
Omdöme utan inbjudan
Hidden hearing
Dave delivered excellent customer service , showed consideration and understanding and clearly explained in full detail my hearing aid use and functionality. He was patient with me (I am 91) and answered all questions I raised. He took time to show me how to input into my ears and took great time to ensure I had the right version of hearing aid with the best fit for me. The office were excellent too , ensuring I was advised of my due appts and Agela always keep her promise to send needed batteries and hearing aid ends.
2 december 2022
Excellent service
Attended my appointment today at Cardiff office for my routine check up was welcomed by the lovely receptionist Angela who is always happy and courteous and can’t do enough to help my audiologist David is very helpful as always explains everything in detail and willing to answer any questions without hesitation the both members of staff are a credit to your company and always at the end of the phone if u have any problems keep up the good work guys many thanks Roddy Hughes
19 augusti 2022
Omdöme utan inbjudan
Very pleased with response to lost aid
Very pleased with response to lost aid. Insurance is essential and overall woth it.
27 maj 2022
Always get great welcome and the best…
Always get great welcome and the best service from reception through to hearing test and aid service.
23 maj 2022
SO FAR I'VE ONLY USED THE 2 HEARING…
SO FAR I'VE ONLY USED THE 2 HEARING AIDS FOR 1 DAY, SO UNTIL I'VE WORN THEM FOR A MONTH OR TWO I CAN'T GIVE YOU 5 STARS, HOPEFULLY BY THEN I WILL.
1 mars 2022
As always
As always, everyone was very helpful. I was seen on time and everything was ok with my hearing aids.
10 november 2021
Hidden Hearing were very good
Hidden Hearing were very good. David and Angela were friendly and professional people.
22 juli 2021
Home appointment
Jamie was very professional and very helpful, explaining all about my new hearing aids. It was really good service from the initial phone call from Michelle, to my appointment today.
26 mars 2021
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