The delivery system and order management is not like other online providers. 1. Delivery has left parcel in front of the door. Where as there were some other safe places were available to leave the... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’m really happy with the company and its quality of goods. The times I was ever unsure there’s great description info plus an online ai bot who is smarter than the normal ai dummies I’ve used. I fin... Se mer
Företaget har svarat
Got 2kg of protein with an expiry of less than 3 months. I'm still trying to finish the almost expiried myprotein sent last time so there's no way I'm going to be able to have this. Return was an abso... Se mer
Företaget har svarat
Great range and quality products delivered within days of ordering. Products are always packed well and promotional offers are generous! Good range of flavours and products to support my needs and bud... Se mer
Företaget har svarat
Företagsinformation
Kontaktuppgifter
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, USA
- au.myprotein.com
3,4
Medel
8 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Mention the quantity of the product on the website .
In your display on website, you don't write how many grams /kg. box is that, only servings is mentioned which is like cheating with the customers and it's not good. Good service and delivery.
26 augusti 2026
Svar från Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sam
Svar från Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
The pre-workout I received is not the…
The pre-workout I received is not the same specification as the product that was advertised when I purchased it - still haven’t heard back from the company. Will not be purchasing from your site again.
26 augusti 2026
Svar från Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Mid range
I have the lean whey protein, natural vanilla. I thought the price was reasonable, however it was on sale. I wouldn't pay full price for it. A mid-range option in my opinion. So far fairly happy
24 augusti 2026
Svar från Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Takes a long time to deliver
The product is great as I have used it before. Not as sweet as other products but once you get used to the taste, it's much better.
Don't leave it to the last minute to order yours as delivery takes a long time. You can pay extra for expedited delivery but I don't know how much quicker this will be. After 17 days, I'm still waiting for my delivery!
15 augusti 2026
Svar från Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Keep me on the loop and delivery was…
Keep me on the loop and delivery was perfect. Thanks
23 augusti 2026
Svar från Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I still have not received anything and…
I still have not received anything and the tracking has said in transit with no updates
16 augusti 2026
Svar från Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
delivery took almost 2 weeks, then delivered to wrong address
delivery took almost 2 weeks,then tey delivered it to the wrong address. This is meal/meal replacement. that delivery time, and then losing the order is very bad compared to others doing the same service.
19 augusti 2026
Svar från Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Delivery time too long
16 augusti 2026
Svar från Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Great delivery and communication
Great delivery and communication. The flavour - chocolate peanut butter - does not taste right!
16 augusti 2026
Svar från Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Problem...but SOLVED
Have been a recurring customer of MyProtein and this was the first time having an issue with the quality of my order. The team were quick to respond and rectify the situation. Will continue to purchase from again in the future.
16 augusti 2026
Svar från Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Svar från Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
It was great to have protein
It was great to have protein , multivitamins and pre workout , I used many expensive brands they are good but the value I paid and the quality I get is priceless , 10/10 worth it
16 augusti 2026
Svar från Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Not good product at all
Not good service at all. Wouldn't rectify giving me a free protein shaker as advertised as they run out of stock. what a joke they are a protein company as if you run out of shakers. The live chat was rude the website didn't work and to be more worse, I received my protein powder and it was hard as a rock i had to scrape it off the jar. Not very fresh id say. And they claim to be the world's best on their website what a load of BS. Would not recommend.
20 augusti 2026
Svar från Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Great company and brand ,products taste…
Great company and brand ,products taste good too.
16 augusti 2026
Svar från Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Came as a brick of powder can’t even…
Came as a brick of powder can’t even use it what a joke
21 augusti 2026
Svar från Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Svar från Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Lean protein cookies and cream
Amazing! Mix very well and taste great.
I was using protein from ON. But this is really good.
8 augusti 2026
Svar från Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Great delivery time and amazing deals!
Very prompt delivery and as always a huge choice of flavours with the best deals. By far the best protein and supplements! Very happy repeat customer
14 augusti 2026
Svar från Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The quality and taste are not good as…
The quality and taste are not good as it used to be
13 augusti 2026
Svar från Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.