The staff are amazingly excellent in terms of customer service. Shah is one of the staff members that is really brilliant about everything, especially when attending to customers.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really great deals and easy to access storage unit. Honoured online quote at sign-up. Adeel explained everything clearly from the beginning of contract and even explained how we could get more di... Se mer
Företaget har svarat
Mohammed & Adel made me feel very welcome a sa new customer and showed a level of customer care that I've not had from another other storage facility. They built a bespoke package for me that fitted m... Se mer
Företaget har svarat
Nurul was top tier in his customer service he treated me with respect and patience. i struggle with the pace of my speaking and it frustrates people but he was so kind and explained everything even th... Se mer
Företagsinformation
Om Attic Self Storage - Beckton
Skrivet av företaget
Make room for the things you love
Attic Self Storage is a London-based self-storage company that is committed to providing best-in-class personal & business storage solutions. They offer:
• Safe & secure storage • Modern, clean and bright facilities • Free 24-hour access • Award-winning customer service • Flexible storage solutions • Best value for your money • 100% online check-in • Discounted packaging material • Delivery receipt and more Additionally, Attic Self Storage sees itself as part of the communities in which it operates and believes in supporting and being actively involved in the local area. They support a range of charities and initiatives, local to each of their sites, and are always looking for new ways to become involved. visit site get a quoteKontaktuppgifter
3A Claps Gate Lane, Beckton, E66JF, London, Storbritannien
- 02039856900
4,7
Utmärkt
55 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 42 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Stacey and Adina were very helpful and…
Stacey and Adina were very helpful and an accent to the company
6 september 2024
Omdöme utan inbjudan
Svar från Attic Self Storage - Beckton
Thank you for your kind words, Darren!
Fantastic customer service
Fantastic customer service and professionalism from Adina. I would highly recommend this storage facility.
2 augusti 2024
Omdöme utan inbjudan
Svar från Attic Self Storage - Beckton
Thank you for your review, Steve! Adina is a star, we're glad you think so too. Thanks again for choosing and recommending Attic.
Professional and good service from…
Professional and good service from Stacey
29 juli 2024
Omdöme utan inbjudan
Svar från Attic Self Storage - Beckton
Thank you for your review! Stacey is pleased to hear your feedback. Thanks again for choosing Attic
Mohammed & Adel made me feel very…
Mohammed & Adel made me feel very welcome a sa new customer and showed a level of customer care that I've not had from another other storage facility. They built a bespoke package for me that fitted my budget and needs and everything was quickly setup and available for my use. Top marks all round, a very happy customer here.
14 juli 2024
Omdöme utan inbjudan
Svar från Attic Self Storage - Beckton
Thank you for your review, Sean! At Attic, we strive to provide a best-in-class self-storage experience, so we're pleased to hear your feedback. Thanks again for choosing Attic.
Great team Adina Stacey Adel and…
Great team Adina Stacey Adel and Mohammed are great guys they have been nothing but help . Great building to
17 juli 2024
Omdöme utan inbjudan
Svar från Attic Self Storage - Beckton
Thank you for your review, Thah! The team will be thrilled to hear that they were able to help you with everything you needed. Thanks again for choosing Attic.
Top Notch - Brazy service!
I recently used Attic Storage and couldn't be happier with the experience. Mo, Stacey, and Adel were absolutely fantastic throughout the entire process. From my initial enquiry to moving in, they provided exceptional support and made everything so easy.
Mo was incredibly knowledgeable and friendly, helping me choose the ideal storage unit without any hassle. Stacey's organisational skills were top-notch, and she kept everything running smoothly with excellent communication. Adel was a lifesaver on moving day, handling my items with great care and efficiency.
The storage facility itself is impressive—clean, secure, and very convenient to access. The team's dedication to outstanding customer service really makes Attic Storage stand out. For anyone in need of storage, I highly recommend Attic Storage. A huge thanks to Mo, Stacey, and Adel for their exceptional service. Definitely a five-star experience!
8 juli 2024
Omdöme utan inbjudan
Svar från Attic Self Storage - Beckton
Thank you for your kind words, Shoaib! At Attic, we strive to provide a best-in-class self-storage experience, so we're thrilled to hear your feedback. Thanks again for choosing and recommending Attic.
Adel and Mohammed was great the service…
Adel and Mohammed was great the service was amazing with a good price
14 juli 2024
Omdöme utan inbjudan
Svar från Attic Self Storage - Beckton
Thank you for your review, Kingsley! Adel & Mohammed will be thrilled to hear that they were able to help you with everything you needed. Thanks again for choosing Attic.
The staff member Muhammed was great…
The staff member Muhammed was great helping me close the account down ,very clean and maintained building
12 juli 2024
Omdöme utan inbjudan
Svar från Attic Self Storage - Beckton
Thank you for your kind words, Nortei! Muhammed will be thrilled to hear that he was able to help you with everything you needed. Thanks again for choosing Attic.
Artic storage is not the one....
Artic storage is not the one....
There is better elsewhere who, don't increase the charges every 6 months. They are OK when you can pay and there are different rules for people. And some of the staff use underhand tactics to secure payments. On the surface they are OK but just ask people that have been there from the beginning and you will find that their experience is not necessary a pleasant one.
11 juli 2024
Omdöme utan inbjudan
Svar från Attic Self Storage - Beckton
Thank you for sharing your feedback, Latesha! We strive to provide a fair and transparent experience for all our customers, and we appreciate your perspective.
At Attic Storage, we uphold consistent policies to ensure fairness to all customers. It's important to note that late charges are applied uniformly to all. Exceptions are made only in cases of serious extenuating circumstances, where we work closely with individuals to find a suitable resolution.
Regarding your concerns about underhand tactics, please be assured that we adhere strictly to our established procedures for managing payments. If you have specific incidents or further details to share, we encourage you to reach out to us directly at customerservice@attcistorage.co.uk so we can address them promptly.
Attic Storage Beckton ticks all boxes
From Day 1 when looking for a cheaper alternative to my storage facility, I found Attic not only had a cheaper option, but a bigger unit, automated access via a mobile app, plus 24 hours access. I was made to feel very welcome & Stacey Arnold the Assistant Store Manager was especially helpful sorting the contract & showing me around. So very pleased & happy with the service. My little daughter was especially impressed with the clean, luxury toilet.
28 juni 2024
Omdöme utan inbjudan
Svar från Attic Self Storage - Beckton
Thank you for your wonderful feedback, Paul! We're delighted to hear that you found Attic to be a great alternative with better value and amenities. It's fantastic that Stacey Arnold made you feel welcome and helped you with the contract and tour. We're also glad to hear your daughter enjoyed our clean, luxury toilet. We appreciate your kind words and look forward to continuing to provide excellent service. Thanks again for choosing Attic.
10/10
The team here are lovely - Adina, Stacey, Adel & Mohammad, always ready to assist anyway possible. The facility is impressive too with the app-locks, free 24 hours access and work pods. Highly recommend
4 juli 2024
Omdöme utan inbjudan
Can’t praise enough
Can’t praise enough. Shown how to do everything by Adel. Simple sign up process and full explanation. This site is so easy to use and access your space. Must mention the lady who booked my appointment, she was brilliant in informing me of all the options. Signed up for a year with good discounts. Can’t go wrong here. All new as well.
26 maj 2024
Omdöme utan inbjudan
Svar från Attic Self Storage - Beckton
Thank you for your fantastic review, Russell! At Attic, we strive to provide a best-in-class self-storage experience, so we're thrilled to hear your feedback. Thanks again for choosing Attic.
Amazing team.
The team at Beckton were lovely. Adina, Steve, Stacey and Adel, looked after me and gave amazing customer service. This is the place to go for storage.
10 maj 2024
Omdöme utan inbjudan
Svar från Attic Self Storage - Beckton
Thank you for your review! The team will be thrilled to hear your feedback. Thanks again for choosing Attic.
Amazing Customer Service
Adel, Stephen, Stacey and Adina were a great help and made everything very easy and straightforward procedure! Would recommend to anyone in the local area :)
8 maj 2024
Omdöme utan inbjudan
Svar från Attic Self Storage - Beckton
Thank you for your kind words, Samuel! The team will be thrilled to hear that they were able to help you with everything you needed. Thanks again for choosing and recommending Attic.
Really great deals and easy to access…
Really great deals and easy to access storage unit. Honoured online quote at sign-up. Adeel explained everything clearly from the beginning of contract and even explained how we could get more discount if paying full upfront for the annual contract.
Was a smooth one year of renting. Served me well.
Adeel and Stephen also helped me to do a smooth checkout and processed the deposit return too which returned to my bank really quickly.
I would defo recommend using their facilities if storage space is required 👌
26 april 2024
Omdöme utan inbjudan
Svar från Attic Self Storage - Beckton
Thank you for your review, Ruman! At Attic, we strive to provide a best-in-class self-storage experience, so we're thrilled to hear your feedback. Thanks again for choosing Attic.
Very helpful and informative staff
Very helpful and informative staff. Clean and secure facility, easy to use app.
17 april 2024
Omdöme utan inbjudan
Svar från Attic Self Storage - Beckton
Thank you for your review, Jane! We're pleased to hear that you're satisfied with the facility, app and service. Thanks again for choosing Attic.
They were very friendly and all were…
They were very friendly and all were handled very professionally. Shown us around and the functionality and answered all our concerns.
7 april 2024
Omdöme utan inbjudan
Svar från Attic Self Storage - Beckton
Thank you for your review, Gunaratnam! The team will be thrilled to hear your feedback. Thanks again for choosing Attic.
Fantastic service at very short notice
Fantastic service at very short notice. Adina, Stephen and the other staff have been really helpful throughout the process. The storage facility is easy to access and always in pristine condition. Thank you!
29 mars 2024
Omdöme utan inbjudan
Svar från Attic Self Storage - Beckton
Thank you for your review, Claire! We strive to provide a best-in-class self-storage experience, so we're pleased to hear your feedback. Thanks again for choosing Attic.
24-hour access / great app!
Excellent facilities, reasonable rates and helpful staff (Adina and Stacy). The app makes accessing your locker very easy. Highly recommended.
18 mars 2024
Omdöme utan inbjudan
Svar från Attic Self Storage - Beckton
Thank you for your review, Mark! At Attic, we strive to provide a best-in-class self-storage experience, so we're thrilled to hear your feedback. Also glad to hear that you're a fan of our app-controlled locks. Thanks again for choosing Attic.
My Visit to Beckton Attic was amazing
My Visit to Beckton Attic was amazing. From start to finish, Adina was great help from showing us around different options to finalising a unit.
10/10 service.
11 mars 2024
Omdöme utan inbjudan
Svar från Attic Self Storage - Beckton
Thank you for your review, Billy! At Attic, we strive to provide a best in class self-storage, so we're pleased to hear your feedback. Thanks again for choosing Attic.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.