i had a score of 85% i started working for several hours and made around 300$. but my account was never reviewed. one day while working they blocked my account suddenly with no warning. the next day i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Atlas Capture is a start up that has proven that it aspires for greatness over the next few years. it takes the compensation of its worker seriously. once labeller have proven to carry out their roles... Se mer
I joined atlas capture early August and reached the minimum payout late August. I was expecting payout on September 7, then few days to payout I suddenly see a low review score of my labels in the pa... Se mer
i haven't been paid for last month on atlas labelling and when i follow up my account was banned later i couldn't access the discord i have writen several emails and none has been replied yet they... Se mer
Företagsinformation
Skrivet av företaget
WHO WE ARE? Our mission is to enlist everyone around the world to capture the data that matters. We build bespoke multimodal datasets to power the future of automation. Join a global team. Capture reality.
Kontaktuppgifter
Kanada
- atlascapture.io
1,9
Dålig
93 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 41 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Atlas Capture Misleading Payout Policy and Very Low Task Compensation
I worked on tasks for Atlas Capture during two payout periods:
Apr 16–30, 2026: $12.72
May 1–15, 2026: $12.46
According to their published payment terms, balances below $20 should roll over to the next pay period. My total balance became $25.18, so I expected payment after the May 1–15 cycle.
However, support later told me that this was only my “total balance” and not necessarily eligible for the cutoff period, without any evidence to support their claim.
The issue is not only the delayed payment, but also the lack of transparency in the payout rules. The published terms gave me the impression that cumulative earnings above $20 would qualify for payout, but support responses suggested otherwise.
Another issue is the very low pay rate per task. The platform structure also seems to encourage some labelers to rush and spam tasks just to maximize quantity. Meanwhile, auditors are expected to review, flag incorrect work, and provide corrections for spammed or low-quality submissions while receiving the same type of low compensation. This creates frustration for workers who actually try to maintain quality.
Overall, I found the compensation too low for the amount of effort required, and the payout system was not transparent enough for me to feel comfortable continuing on the platform. Based on my experience, I personally would not recommend joining unless the company improves payment clarity and worker compensation.
21 maj 2026
Omdöme utan inbjudan
Svar från Atlas Capture
Thank you for taking the time to share such detailed feedback. We want to address your points directly.
Regarding the payout threshold, we apologize if the published terms were not communicated clearly enough. The rollover policy applies to balances that do not meet the payout threshold within a given cycle, and we acknowledge that the explanation provided by support could have been clearer. This is valuable feedback and we are reviewing how we communicate our payout terms to avoid confusion going forward.
Regarding compensation rates, earnings are based on the volume and quality of footage labelled and we understand that for some contractors the rate may not feel proportionate to the effort required. We appreciate the honest feedback and it is something we take seriously as we look at ways to improve the contractor experience.
Your point about the quality vs quantity dynamic is also well noted. We have systems in place specifically to flag and penalize spamming behaviour and reward quality work, and we are continuously refining these to make the experience fairer for contractors who genuinely invest in doing good work.
If your payment eligibility is still unresolved please reach out to us directly through Discord or r/atlas_capture with your account details and we will have our finance team review your specific case and provide a clear answer on your payout status.
From the payment to the task activity
From the payment to the task activity, to customers support, to daily training/workshop are top tier
they even have support that guide you while you work and they are doing amazingly well, this is by far the best, amazing thing out there, no location restrictions, meaning even people from Africa can work with them
finally a means to work from home with no hassle as long as you follow their rules
21 maj 2026
Omdöme utan inbjudan
Svar från Atlas Capture
This is such a wonderful review, thank you! We are proud to be a platform that is open to contributors from all over the world with no location restrictions. You said it perfectly, follow the rules and do good work and the rest takes care of itself. We are grateful to have you as part of the AtlasCapture community!
great team and workspace for all who…
great team and workspace for all who are ready to put in the work
21 maj 2026
Omdöme utan inbjudan
Svar från Atlas Capture
Well said! AtlasCapture rewards those who are willing to put in consistent, quality work and we are glad that is coming through. Thank you for being part of the community!
it pays you 100% when you work without…
it pays you 100% when you work without spam
my name is CALM i can testify
21 maj 2025
Omdöme utan inbjudan
Svar från Atlas Capture
Thank you for testifying! You are absolutely right, honest work without spam is always compensated. We appreciate you sharing your experience and we look forward to continuing to work with you!
improve payment rates
improve payment rates. working for long hours but payment is peanuts
21 maj 2026
Omdöme utan inbjudan
Svar från Atlas Capture
Hi Josh, thank you for the feedback. Earnings on AtlasCapture are calculated based on the volume and quality of footage labelled rather than hours spent. We understand that rates may not meet everyone's expectations and we appreciate the honest feedback. We are always looking at ways to improve the contractor experience and your input is noted. If you have any specific concerns about your earnings please feel free to reach out to us directly through Discord or r/atlas_capture.
I worked with this platform for about…
I worked with this platform for about two months. Initially, they paid me for part of the work, I attended very long training sessions, and then suddenly I was banned from the platform, supposedly for poor work quality. They currently owe me $61.56 USD, and I've written countless emails that go unanswered. They also kicked me off Discord, so there's no way to contact them. I honestly trusted it was a reputable platform since some friends had recommended it. I hope they improve and stop treating people this way. It's not fair, especially considering the many hours people dedicate to doing the best job possible.
16 april 2026
Omdöme utan inbjudan
Svar från Atlas Capture
Hi, thank you for sharing your experience. We want to address your points directly.
Account bans are based on documented quality violations and are never applied without cause. When an account is banned due to poor work quality, earnings tied to those violations are subject to review as outlined in our contractor agreement.
Regarding the $61.56 showing on your dashboard, if any of that was earned prior to the quality issues being flagged it may still be eligible for payout. We would need to review your case individually to confirm.
We understand that being removed from Discord makes it harder to reach us, which is why we also offer support through r/atlas_capture modmail. Please reach out there with your account details and registered email and we will look into your payment status and ensure your case is reviewed properly.
Atlas Capture a good thing in my life
For the past 4 months, Atlas Capture has been a good thing in my life. I really need to speak with any of the customer service representatives in private. If I have a go-ahead with a guarantee that the team would reply me, you may let me know so I could go ahead to write to support.
1 maj 2026
Omdöme utan inbjudan
Svar från Atlas Capture
Thank you Victor, 4 months with us is great! Please do not hesitate to reach out directly. You can contact our support team through Discord or send us a modmail on r/atlas_capture and our team will get back to you. We look forward to hearing from you!
This company doesn't pay me
15 maj 2026
Omdöme utan inbjudan
Svar från Atlas Capture
Hi Masoud, AtlasCapture does pay contractors for qualifying work completed in good standing. If you have not received a payment please reach out to us directly through Discord or r/atlas_capture with your account details so our finance team can look into your specific case and get it resolved for you.
You can make it stronger
You can make it stronger, clearer, and more professional so people reading it actually understand the issue and take it seriously. Right now your emotions are valid, but Trustpilot reviews work better when the story is organized and easy to follow.
If there was an option to give 0 stars, I honestly would.
I joined Atlas a few weeks ago and gave this work my full effort. I spent over 10 hours daily working on annotation tasks, including sleepless nights, believing I would finally get paid for my hard work.
The system required us to complete over 200 tasks during probation, even though probation is supposed to be part of the learning process. Instead of proper guidance, support, or gradual training, accounts are suddenly suspended after people have already invested huge amounts of time and energy.
I was supposed to receive my first payout of $20 on May 7th, but I never received anything. I also have an additional $63 pending for the May 1–15 payout period, making a total of $83 showing on my dashboard. Up till now, I have never received a single payment from Atlas.
What makes this worse is the lack of communication. I contacted support multiple times after my account was suspended, but I received no response at all.
This process feels very unfair because workers are allowed to spend weeks completing tasks, only to be suspended before receiving payment. If probation is truly for learning, then workers should be properly guided with smaller monitored tasks before being fully evaluated — not allowed to work long hours only to lose access afterward.
I am asking for this situation to be reviewed fairly. I would like my account reopened and the money I worked for to be paid.
I hope the company improves its system and starts valuing the time and effort of the people working on the platform.
I have been unable to access Discord as instructed due to account restriction. I have reached out via email for escalation
8 maj 2026
Omdöme utan inbjudan
Svar från Atlas Capture
Hi, thank you for taking the time to share your experience in detail. We want to address your points directly and transparently.
Regarding the 200 task requirement, this was an older guideline that is no longer in place. We apologize if outdated information caused confusion about what was expected during your evaluation period.
Account suspensions are based on quality review results and are not timed to coincide with payment periods. If your account was suspended it means your work did not meet the required quality threshold at the time of review. We understand this is frustrating especially after investing significant time and effort.
Regarding your pending payments, contractors who completed qualifying work in good faith prior to suspension are still reviewed for payment eligibility. The funds showing on your dashboard are not automatically forfeited and your case can be reviewed individually.
We also take your concern about support response times seriously. No contractor should be left without a response after reaching out multiple times and we apologize if that was your experience.
We would genuinely like to look into your case. Please reach out to us directly through Discord or r/atlas_capture with your account details including your registered email and we will escalate your payment and account review to the appropriate team. We want to make sure every legitimate case is handled fairly.
Atlas is very reliable in terms on AI…
Atlas is very reliable in terms on AI related tasks. They also pay on time.
12 maj 2026
Omdöme utan inbjudan
Svar från Atlas Capture
Thank you so much for the kind words! Reliability and timely payments are things we genuinely strive for and it is great to hear that is coming through in your experience. We appreciate you being part of the AtlasCapture community and look forward to continuing to work with you!
They are such scam I would say very…
They are such scam I would say very disappointed by their payment i use to work extra to get paid but they don’t even pay me for my work they only send few cents. They said 3$ /hours but never pay like this. I worked 5+ hours but only got 5$ but was supposed to get at least 15+ challenge bosses.
11 maj 2026
Omdöme utan inbjudan
Svar från Atlas Capture
Hi Sabiha, we are sorry to hear you feel this way. Earnings on AtlasCapture are calculated based on the amount of footage labelled and the quality of the work submitted, not simply by hours spent. The rate per minute of labelled footage means that earnings will vary depending on how much qualifying work is completed and approved. If you believe there is a discrepancy in your payment please reach out to us directly through Discord or r/atlas_capture with your account details and our finance team will review it for you.
Atlas Capture is AI SCAM FACTORY
Atlas Capture is one of the biggest AI SCAM! out there TODAY lol. I have worked there for two or more months and when it was three days to the payment, they suspended thousands of accounts mine included. Basically they are running AI scam factory by exploiting third world countries where they know there is a high unemployment rate. It is exploitation because these people put their time, money, internet bundles reviewing and editing videos to be suspended when it is payment time. IT IS THE NORM and they will kick you out of their channels so that no communication with them. There is this trainer who like using voice distorting software to acquire american accent which is hilarious while he is obviously Asian hahahaha... That was a huge RED FLAG for me. Every trainer has his/her guidelines and they had discretionary authority to promote or demote anyone at will regardless of the guidebook. Anyways, DO NOT WASTE YOUR TIME. Is not worth it. My cash is still stuck there but I didn't really need it. I was just trying to confirm if it was legit but it wasn't...if there is a way of reporting it to be shut down, it would help many unsuspecting individuals who are being exploited.
22 februari 2026
Omdöme utan inbjudan
Svar från Atlas Capture
We take these claims seriously and want to address them directly.
AtlasCapture is a legitimate platform and accounts are not suspended to avoid paying contractors. Suspensions are based on documented quality violations and are applied consistently regardless of payment timing. The timing of any suspension near a payment date is coincidental and driven by our audit process, not by an intent to withhold earnings.
Regarding trainer guidelines, all trainers operate under the same standardized guidelines. Promotion and demotion decisions are based on measurable quality metrics, not individual discretion.
We also want to be clear that we do not exploit anyone. Contractors sign up voluntarily, rates are communicated upfront, and we serve contractors across the globe equally regardless of location.
If your account was suspended and you believe it was done in error, or if you have earnings you believe are owed to you, please reach out to us through our official support channels and we will review your case. We stand behind our process and are confident in how we operate.
This site practices modern day slavery
This site practices modern day slavery. trust me, it's not worth your time. It's a total waste of time and energy. You put in hours labelling a 2 minute video only to earn $1.40. They have lot's of contradicting annotation rules and even if you're a genius, you can't get it all right, you will slightly slumber and that's it, you get demoted. Now you have to beg the moderators to unpause your account, after which you have to go back to some hectic training on Discord and struggle again to be promoted to Tier 3. It's not worth the effort. You're paid peanuts, even coal minors in Africa earn double for same hours and effort. Please, don't waste your time and energy on it. You'll be drained and won't even enjoy those peanuts you'll have earned.
22 april 2026
Omdöme utan inbjudan
Svar från Atlas Capture
We strongly disagree with the characterization in this review. AtlasCapture is a legitimate remote work platform that contractors sign up for voluntarily and can stop at any time. Earnings are based on the volume and quality of work completed, and rates are communicated clearly before any work begins.
Regarding quality standards, they exist because the data we collect must meet a high level of accuracy. Account pauses are not punishments but quality control measures that exist to maintain the integrity of the platform for all contractors.
We understand this type of work is not for everyone and we respect that. However the claims made in this review do not reflect how we operate. If you have a genuine unresolved concern please reach out to us directly through Discord or r/atlas_capture and we will be happy to assist.
atlas has become a game changer in my…
atlas has become a game changer in my life...thankyou for giving us the opportunity to work
9 maj 2026
Omdöme utan inbjudan
Svar från Atlas Capture
That means so much to us, thank you Felix! We are glad AtlasCapture has made a positive impact and we look forward to continuing to provide great opportunities for you. Keep up the great work!
I didn't receive my payment which had…
I didn't receive my payment which had to paid 2 months back i have been contacting the team every week but there is no further progress in my pending payment. The process is slow and its frustrating to keep reaching out for my pay out, the team is only saying that email will be followed but not further information they reply on the ticket being raised and go off. I REQUEST THE ATLAS CAPTURE TEAM TO PROCEED MY PAYMENT ASAP.
27 april 2026
Omdöme utan inbjudan
Svar från Atlas Capture
Hi Asmah, we understand your frustration and we are sorry to hear your payment has been delayed. Our finance team processes payments manually on a per-account basis which can take time, but a 2 month wait is something we want to look into directly. Please reach out to us through Discord or r/atlas_capture with your account details and we will personally escalate your case to our finance team to get this resolved as quickly as possible.
Paused account
I have registered and have gone through the training and have work for 10 days, just to login and see that my account is paused, I have drop a review but it just the same, I have emailed the support line but it is still the same, and am not sure they are going to pay me for the work I have done
29 april 2026
Omdöme utan inbjudan
Svar från Atlas Capture
Hi Sabiu, account pauses are based on quality review results and are not applied without cause. Regarding payment, contractors who have completed qualifying work in good standing are paid for that work. If your account was paused due to quality concerns it is possible that some or all of your earnings may be affected depending on the findings of the review. Please reach out to us directly through Discord or r/atlas_capture with your account details so we can look into your specific situation and give you a clearer answer.
Me and my friends joined atlas capture…
Me and my friends joined atlas capture early enough in december we worked till yesterday all of us having good ratings, all of a sudden we are paused claiming weve spammed, you people just pause accounts randomly, 2 days without anyone saying anything, if you complain they chug you out of their discord, so unprofessional, losing their influence
29 april 2026
Omdöme utan inbjudan
Svar från Atlas Capture
Hi Brian, accounts are not paused randomly. Spam flags are triggered by documented patterns in submission behaviour and are applied consistently across all accounts. Regarding Discord removals, members who violate community guidelines or conduct rules are removed regardless of their work status. We understand this is frustrating but we encourage you and your friends to reach out to us directly through our support channels on Discord or reddit at r/atlas_capture with your account details so each case can be reviewed individually.
the system functions perfectly well. nice user interface
I have really heard a lot of amazing things about atlas capture so I decided to go for the training for three weeks signed up joined the discord community but still yet I have not been eligible to participate. I am appealing that my account should be looked into, because I am ready to contribute with my level of knowledge in it @ezeh onyekachi
28 januari 2026
Omdöme utan inbjudan
Svar från Atlas Capture
Hi, thank you for the kind words and for your enthusiasm in joining the platform! Eligibility to participate is based on completing the evaluation process, and with the current volume of applicants wait times can vary. Trustpilot is not the right channel to appeal your account status however. Please reach out to us directly on Discord or r/atlas_capture with your account details and our team will be happy to look into where you are in the process.
Atlas Capture is a miracle in my life
Atlas Capture is a miracle in my life. The easiest registration, signed contract, and it pays!!!. At first I thought it was too good to be real but here we are. I've been with this wonderful organization since December last year and I have been paid more than 5 times. I love how transparent and considerate they are with the labellers and staffs with a very competent support team and team leads.
17 december 2025
Omdöme utan inbjudan
Svar från Atlas Capture
This genuinely made our day, thank you so much! We love hearing that what seemed too good to be true turned out to be real. Over 5 payments since December is a great achievement and it is all down to your hard work and consistency. We are so glad to have you as part of the AtlasCapture family and we look forward to many more payments to come!
I've been working with Atlas since…
I've been working with Atlas since January but recently I can't judge or claim new episodes to annotate
It keeps saying "Tier 1 production labelling is disabled. Tier 1 access is limited to GT trial episodes"
Please I've stayed for long but no word of promotion since.
I need to go to the next tier so I can be able to start claiming episodes and work.
25 mars 2026
Omdöme utan inbjudan
Svar från Atlas Capture
Hi there, thank you for your patience since January. The message you are seeing about Tier 1 production labelling being disabled is a platform-wide change affecting all Tier 1 contractors at this time, not specific to your account. Tier 1 is the evaluation phase and promotion to the next tier depends on your evaluation results and current applicant volume. Please check our Discord and r/atlas_capture on reddit for updates on when Tier 1 production labelling resumes. We appreciate your patience!
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