Atlas Capture Omdömen 

93
•
TrustScore 2 av 5

1,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

i had a score of 85% i started working for several hours and made around 300$. but my account was never reviewed. one day while working they blocked my account suddenly with no warning. the next day i... Se mer

Betygsatt 5 av 5 stjärnor

Atlas Capture is a start up that has proven that it aspires for greatness over the next few years. it takes the compensation of its worker seriously. once labeller have proven to carry out their roles... Se mer

Betygsatt 1 av 5 stjärnor

I joined atlas capture early August and reached the minimum payout late August. I was expecting payout on September 7, then few days to payout I suddenly see a low review score of my labels in the pa... Se mer

Betygsatt 1 av 5 stjärnor

i haven't been paid for last month on atlas labelling and when i follow up my account was banned later i couldn't access the discord i have writen several emails and none has been replied yet they... Se mer

Företagsinformation

  1. Forskning och produktutveckling

Skrivet av företaget

WHO WE ARE? Our mission is to enlist everyone around the world to capture the data that matters. We build bespoke multimodal datasets to power the future of automation. Join a global team. Capture reality.


Kontaktuppgifter

1,9

Dålig

TrustScore 2 av 5

93 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 41 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,9

Alla omdömen

(93)

93 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

My experience working with them

First off, they don't pay per hour, they put 10$/hour on their site, that's a lie. For 1 hour of labeling/describing a 2 minutes video you earn 0.4$, they pay peanuts because most of their workers are 3rd world countries citizens who offer cheap labor. SECONDLY they delay payment a lot and they don't expect you to complain about payment, most people beg for it and they owe a lot of back pays, it's modern day slavery. THIRDLY if you complain to them about payment, they would ban you, especially the support named JULZ, she's really rude, too rude to do the job, they hardly want to hear you say your mind, I have so many screenshots of the rude responses dropped by julz to people who need actual help, instead of being helpful, she's just there to give savage responses. Fourthly, the onboarding process is extremely slow they take more people than they can handle. FIFTHLY if you don't get over 70% audit scores you don't get paid (Note: this is not in their official terms and agreement you sign before starting the job) then their auditors are really bad at their Jobs, Atlas capture changes their rules every week, an auditor could judge your work today with last week rules and reduce your audit score and NOTHING can be done about it, most people on atlas right now are working for free hoping to get paid one day. If you have other options please go for it, don't mind the good reviews, we were told to come and drop good reviews online one time in February or April when we got paid.

24 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Atlas is very stressful

Atlas is very stressful. I earned a total of 48$ across several periods. In the first (Jan 16-31) I earned a total of 20$ which meets the requred threshold. My question is, why hold my money that much? When you complain on discord, the admins are very swift to spot check your work and obviously nobody is perfect. Guess what, they will ban you for quality issues. At a time, there came a bug that paused many accounts and they announced that it will be fixed and accounts will be back to normal. When time went on, they said that if you were paused you should create a ticket. When you create one, you are banned. My friends' accounts were paused and later banned with earnings. Currently the work is too much with poor pay. Just imagine spending 1hr 30min plus to earn 0.4 $ which an auditor will come and say its invalid. When we complain about poor payments, nobody hears our cries. I would not recommend anyone to the company not unless you don't have any other option.

1 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This site is bulshit 🥲

This site is bulshit 🥲, currently auditors are lowering your audit score in favour of their pay not in favour of workers,,you can imagine spending almost over 70gb a day,also spending an hour doing an episode worth 0.4$😭, then finally you are not paid,,

4 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Atlas Capture lies on pay rates

Atlas Capture lies on pay rates, a minute long episode takes upto 60 minutes to complete, and Atlas pay labellers $0.23. In short, Atlas workers make 23 cents per hour. Beware of this monstrous company

24 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

High Personal Effort Met with Flawed Audits, Poor Management, and Unpaid Bonuses

The Good: Great Onboarding & Community
To give credit where it is due, my initial journey was supported by a wonderful trainer who patiently guided me through complex concepts when I struggled. Because of this, I focused heavily on accuracy and aligned myself quickly with shifting guidelines. Additionally, the peer community is fantastic—I have met some truly wonderful, hardworking people here. Payouts, while almost consistently late (save for one cycle), have at least never been missed entirely.

The Bad: Broken Feedback Loops & Lack of Diligence
Despite putting immense time and care into my work, I quickly realized that accuracy goes completely unappreciated. The company seems to be losing money due to a complete misplacement of priorities regarding quality control:

Negligent Review Ratios: Out of over 490+ egocentric videos I annotated, only about 34 were actually reviewed.

Flawed Performance Metrics: The feedback page is ineffective, and quality scores rarely reflect a labeler's actual input.

Unrealistic Guidelines: Nearly 30% of assigned videos suffer from terrible lighting or poor camera angles. The guidelines provide zero mitigation strategies for these issues, yet labelers are penalized for out-of-frame actions. Furthermore, trainers themselves fail to model proper workflows (such as watching the video fully before labeling) during onboarding.

When I proactively asked for deeper visibility into my reviews so I could help others and maintain quality, I was simply told by a Team Lead to "just work."

The Ugly: Incompetent Audits, Hoarded Info, and Stolen Bonuses
Recently, Atlas pivoted to a aggressive focus on "quality," which exposed massive operational incompetence:

Auditors Defying Guidelines: High-level quality audits are being conducted by people who don't even follow or understand the project guidelines. Having incompetent auditors on a platform ruins the integrity of the data and punishes excellent labelers.

Poor Communication: Critical guideline updates are frequently hoarded or poorly disseminated. When a trainer passes out incorrect information, there are no formal apologies or pinned corrections in the community—trainees are just left to take the fall.

Withheld Financial Compensation: To compel higher quality, a bonus system was introduced. However, for the May cycle, my earned bonus was arbitrarily removed from my balance. I followed protocol, opened a support ticket, and raised the issue with a Team Lead. I am currently being completely snubbed and ignored.

27 juni 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

The platform has a steady flow of…

The platform has a steady flow of tasks, so you can usually find work consistently. However, the staff provides very poor support, and payments are often delayed. It is one of the worst platforms I have experienced when it comes to paying workers. If you question them or raise concerns about payment or other issues, they can ban your account almost immediately.

The work itself is not worth the effort. The pay is extremely low compared to the time required. You earn only about $0.23 per minute of episode edited, while editing a single episode can take 1–2 hours. Despite the low pay, they expect workers to maintain a quality score above 90%. They never seem to acknowledge the challenges workers face or provide fair compensation for the amount of work required.

28 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

atlas capture are exploiting africans…

atlas capture are exploiting africans with high workload and poor pay, I just spend 2 hours to do quality work and made 0.4 dollars. I am going to repost this to ILO and US Department of Labour. Good luck Atlas

18 juni 2026
Omdöme utan inbjudan
Logotyp för Atlas Capture

Svar från Atlas Capture

AtlasCapture operates globally and treats all contractors equally regardless of location. The claim that we are exploiting Africans specifically is false. The same rates, rules, and quality standards apply to every contractor on the platform.
AtlasCapture is a side hustle platform, not a full-time job, and compensation reflects that. Workload is voluntary and no one is required to spend any specific amount of time on the platform. You are free to report this wherever you see fit, but we are confident in how we operate.

Betygsatt 1 av 5 stjärnor

Atlascapture is a modern-day human…

Atlascapture is a modern-day human slavery.
Ample load of work unmatched or closed to payment... ratio of 80% sweat with 20% pay.
Team Leaders manipulating and threatening members who speak up or question them about their activities.
Delaying and denying some payment.
Overall, using mind games over their worker... punishing them wrongly when one questions his unpaid work.
Staff abusing human power because they're above.

31 maj 2026
Omdöme utan inbjudan
Logotyp för Atlas Capture

Svar från Atlas Capture

Comparing AtlasCapture to slavery is not only inaccurate, it is deeply disrespectful to people who have actually experienced forced labor. No one is forced to work on this platform. Participation is entirely voluntary, workload is self-paced, and contractors are free to stop at any time.
The claim that team leaders manipulate or threaten members is a serious accusation. If you have evidence of specific misconduct by a team leader, open a ticket on the Atlas Capture Discord server with details and it will be investigated. Vague accusations without specifics are impossible to act on.
Regarding payment, our policy is that work completed in good faith and is accurate is paid out. Payments are processed manually by a small finance team and are not instant. If you have a specific outstanding balance, reach out through the proper channel and we will look into it.
AtlasCapture has paid out to thousands of contractors. Disagreement with rates or processes does not make the platform exploitative.

Betygsatt 1 av 5 stjärnor

Payment rate is very low

Payment rate is very low, compared to the workload been given to us to do
We are under paid and over worked
Atlas needs to do better..
In terms of been organized, for me atlas is very organized

8 juni 2026
Omdöme utan inbjudan
Logotyp för Atlas Capture

Svar från Atlas Capture

We appreciate you acknowledging that the platform is well organized. AtlasCapture is designed as a side hustle, not a primary income source, and payment rates reflect that positioning. Workload is not mandatory and contractors are free to work at their own pace. We are always looking at ways to improve the experience for our contractors and your feedback is noted.

Betygsatt 1 av 5 stjärnor

Unfair compensation and poor internal communication

While I appreciate that the company employs a diverse, global workforce without prejudice, the effort-to-reward ratio is simply too low. I held out hope that things would improve, but instead, the difficulty of the tasks was significantly increased without any corresponding bump in pay. Furthermore, there is a frustrating disconnect between the auditors and the general leads/trainers. Because auditors are frequently out of sync with the latest guidelines, they unfairly penalize labelers, which directly reduces our earnings. Adding to this, promised bonuses were never paid out. Unfortunately, due to these ongoing issues with fair compensation and internal communication, I have to give a 1-star rating.

15 juni 2026
Omdöme utan inbjudan
Logotyp för Atlas Capture

Svar från Atlas Capture

AtlasCapture is positioned as a side hustle platform, not a full-time income source, and compensation reflects that. Task complexity evolves as the platform grows, and guidelines are updated to match. That is part of how the platform improves.
We are aware of the gap between auditors and trainers on guideline updates and are actively working to close it. This is a valid point and something we take seriously.
That said, if you have a specific unpaid bonus you were promised, open a ticket on the Atlas Capture Discord server with your account details and we will look into it. Vague claims about unpaid bonuses without specifics are difficult to act on.
We hear the feedback and are working on it, but a 1-star review for a platform you acknowledge operates without prejudice and that you chose to stay on while hoping it would improve does not reflect the full picture.

Betygsatt 1 av 5 stjärnor

ATLAS THE HUMAN EXPLOITATION MACHINE!

ATLAS THE HUMAN EXPLOITATION MACHINE!

I worked for atlas for about 6 months. I joined when they were paying per hourly rate. Then they changed to fixed rates per videos you work on. Atlas is developing a mixed reputation fast. I do want to clarify on one thing though, Atlas is a legit platform that pays if you've done quality work. I have been paid a total of about $150 in about 2 months. Atlas will ban you if you do work that doesn't meet quality. Trust me, you'll always get suspended for not doing quality work. Here's why:

Atlas has so many and I many so many rules you must follow when labelling a video. If you actually applied all the rules to label a single 1;45 minute video, it would take you 30 - 45 minutes. Am not kidding about this. I one time found myself spending 55 minutes labelling a video. Okay we can all agree that spending a lot of time to meet quality over quantity isn't a bad thing right? Well the issue here is that you all your effort, blood and sweat you put into quality, you'll end up earning $0.38 - $0.45 IF YOU'RE TIER 3. Now imagine having to spend all that precious time of yours labelling one video for $0.45, when will you be able to make a decent amount of money? Let me remind you that you need a minimum of $21 to get paid. The site says $20 but trust me, I have worked here for a while and people who worked hard and made it to $20 were not PAID. Only those above the $21 threshold.

Atlas, if you want good quality, then you should improve okay. Listen, I wouldn't mind spending an hour to ensure I met quality work if one video paid $5. But you expect us to spend all that time for $0.45? I call this HUMAN EXPLOITATION. Atlas Capture damn right knows how long it would take for someone to accurately label a 1:42 minute video for the average human but they choose exploitation regardless.

Atlas has a training program you must complete before beginning work. In that training a video demonstration on how you are supposed to label the video. Now the video they use for training is NOTHING near to what you'll be labelling in a sense that what they use is so EASY. The videos you are given to work on are crazy. You'll find a video where someone does like 10 different actions in the span of about 4 seconds. You are supposed to label all those actions that happened in 4 seconds. And the worst part is, the EGO(person doing the task) most of the time use tools you aren't familiar with. Tools you don't even know how to start describing. Atlas doesn't allow you to say, "Pick up tool, fix machine with tool" Now if you're not specialized in the work that the EGO does, you wouldn't know the name of the tool. So you spend a few minutes searching for that tool. Listen, from my experience and expertise with atlas, you as a labeler will get burned out in your first 3 hours.

Doing so much work for little pay is called HUMAN EXPLOITATION. Atlas capture will EXPLOITE and EXHAUST you, and when you can't keep up with all the guidelines(trust me you won't unless you're not human) they ban you.

All that being said, if you truly worked your ass off, atlas will indeed PAY YOU. It might take a few days though. If atlas shows payout on 7 of the Month, expect to be paid on 11th of the month.

Am not here because I'm mad I got banned. Am grateful. I got free from those chuckles. The sweet relief I felt when I got banned is so ironic.

I am just like you. I understand your burdens and pain. I understand how dedicated you are to put in the work and effort. Trust me, I've been there. But all I want you to take away from this is that ATLAS CAPTURE IS A HUMAN EXPLOIT. THEY MOSTLY TARGET CONTINENTS LIKE AFRICA AND ASIA BECAUSE THEY KNOW PEOPLE ARE DESPARATE. NO AMERICAN OR EUROPEAN IN THEIR RIGHT SENSES WOULD WORK FOR SUCH A COMPANY. WE SHOULD RAISE OUR VOICES TO END THESE ENDLESS CYCLES OF HUMAN EXPLOITATION.

ATLAS CAPTURE, IF YOU WANT QUALITY WORK, THEN PAY THE PEOPLE WHO PUT IN THEIR SWEAT, BLOOD AND EFFORT, A FAIR AMOUNT THE ACCOUNTS FOR THEIR TIME INVESTMENT.

To you who's reading this, trust me when I say, you'd rather go work somewhere else. THIS IS A DOG'S WORK.

15 september 2025
Omdöme utan inbjudan
Logotyp för Atlas Capture

Svar från Atlas Capture

Hi, thank you for taking the time to write such a detailed review and we want to address your points directly.
We want to be transparent that AtlasCapture is positioned as a side hustle platform meant to be done in your own time, not a primary income source or full time job. Rates per task are set and communicated upfront and contractors are free to choose whether the time investment makes sense for them.
Regarding the threshold for payout, the published terms apply consistently to all contractors and we have no record of contractors meeting the eligible threshold being denied payment.
Regarding quality standards, the guidelines exist to ensure the data we collect is accurate, since this directly impacts the AI training the work supports. We acknowledge that the training material may not always fully reflect the complexity of live tasks and this is feedback we take seriously for improving our onboarding process.
We also want to firmly address the claim about targeting specific continents. This is not true. AtlasCapture is open to contributors from many regions around the world and our policies are applied equally regardless of location.
We appreciate you acknowledging that AtlasCapture does pay contractors who complete qualifying work, and we are always looking at ways to improve clarity around rates, training, and the overall contractor experience.

Betygsatt 1 av 5 stjärnor

I WARN PEOPLE AGAINST WORKING FOR THESE SCAMMERS

Am here again and am warning people against working for these scammers.Trust me they don't pay that's why they always hid their owners.Let them ban me completely for talking the truth.Again if you are planning to work for them READ THIS FIRST.
On May 19, 2026, my account was suddenly paused. I did what any worker would do and submitted a support ticket to ask why my account had been paused and what I needed to do to fix the issue.

Instead of receiving an explanation or guidance, my account was later permanently suspended. I was not given a clear warning or opportunity to address the issue before the ban.

What made the situation even more frustrating is that I was also removed from the Atlas Capture Discord server, which cut off one of the few ways to communicate with the team. At that point, email support became my only option, but despite sending multiple emails, I received little or no meaningful response.

My payment dashboard shows:

Total Paid: $107.78

Unpaid Earnings: $108.34

Lifetime Earnings: $216.12

The platform states that earnings completed in good faith will still be paid even after suspension. However, I am still waiting for confirmation and payment of the outstanding balance.

After I posted a negative review on Trustpilot, Atlas Capture responded publicly and asked me to contact them through Reddit modmail or Discord. The problem is that I had already been removed from Discord, and my previous email attempts had gone unanswered.

At this stage, I am not asking for my account to be restored. I simply want payment for the work I completed and clear communication regarding my account.

I'm posting this because workers deserve transparency. If anyone else has experienced account pauses, suspensions, missing payments, lack of support responses, or removal from communication channels, please share your experience.

26 maj 2026
Omdöme utan inbjudan
Logotyp för Atlas Capture

Svar från Atlas Capture

Hi Gedion, your account was permanently suspended following repeated, documented quality violations. This was not sudden or unexplained. Warnings and flags were part of the process before the final decision was made.
Regarding payment: our policy has always been that work completed in good faith and is accurate is paid out, even after suspension. Our finance team processes payments manually, which means they are not instant. To have your payment case looked into, reach out through r/atlas_capture via modmail so the team can escalate it.
Removal from Discord is standard procedure following a permanent suspension. The subreddit remains open for support inquiries.
To be clear, giving attitude and calling us a scam is not going to get you very far with your case. AtlasCapture has a documented track record of paying thousands of contractors. We are not going to engage with threats or pressure tactics, but we are willing to resolve any legitimate unpaid balance through the proper channel. The choice is yours.

Betygsatt 3 av 5 stjärnor

They try

They try, to be honest. But they still have a lot to work on.
I wonder when the maintenance is going to be over

7 juni 2026
Omdöme utan inbjudan
Logotyp för Atlas Capture

Svar från Atlas Capture

We appreciate the feedback and the fair rating. Maintenance periods exist because we are actively improving the platform. They are temporary and necessary. Updates on timelines and changes are shared through our official channels including r/atlas_capture and Discord. If there is a specific issue you are experiencing, reach out through modmail on the subreddit and we will look into it.

Betygsatt 1 av 5 stjärnor

atlas is a very bad site

To be honest I think Atlas capture is a…
To be honest I think Atlas capture is a spaming site for this reasons number 1 they give alot of work and then they suspend your account without paying you out, by the way this has happened to me I worked on more than 100 episodes then made $80 the they suspended my account for no apparent reason, I just woke up one morning and my account was gone without any explanation or a chance to defend my account. Another reason is they don't have clear communication channels, for instance when they suspended my account I was removed from the discord server and when I tried emailing them I did not recieve any feedback as to why they suspended my account. today I expected to be paid for the work that I put my blood and sweat to but I think I will not be paid either way because they dont care... and I think they are mostly doing this on Africans only... anyways I hope someone will helppeople like me to get the justice we deserve.... to be honest I worked hard to get that money so that I could take care of my parents but now I see I just wasted my time.

Update on my payment status
to just understand that Atlas capture is a scam they replied here claiming that The will pay me, but they have not paid me because they know I don't have ways to reach them, first of all they can't reply to my emails, their Modmail does not work and they removed me from discord so I cant reach them, so lets say I was wrong like they replied then why would they not pay me and why is there no way to communicate to them?

24 maj 2026
Omdöme utan inbjudan
Logotyp för Atlas Capture

Svar från Atlas Capture

Your account was suspended due to quality violations, not randomly or without reason. Suspensions follow a documented review process and are based on flagged performance issues. This is not something that happens arbitrarily.
Regarding payment: our policy is that work completed in good faith and is accurate is paid out even after suspension. Payments are processed manually by a small finance team, so they are not instant. To have your case escalated, please reach out through our subreddit at r/atlas_capture via modmail so the team can look into your outstanding balance directly.
Removal from Discord is standard procedure when an account is permanently suspended. The subreddit remains available for support and escalation.
We also want to address your claim that suspensions target Africans specifically. That is simply not true. Quality-based suspensions apply equally to all contractors regardless of location. AtlasCapture has contractors across multiple countries and regions, and enforcement is based on documented performance, nothing else.
AtlasCapture is not a spam site. We have paid out to thousands of contractors and continue to do so. If you have an outstanding balance for accurate work, we are willing to look into it through the proper channel.

Betygsatt 4 av 5 stjärnor

THE SECRET

Whenever you are in atlas capture, do good work, follow guidelines and community policies. They pay everyone with perfect work

30 maj 2026
Omdöme utan inbjudan
Logotyp för Atlas Capture

Svar från Atlas Capture

That is the secret indeed! Do good work, follow the guidelines and the rest takes care of itself. Thank you for sharing this and for being a great example of what it looks like to succeed on the platform. We appreciate you!

Betygsatt 1 av 5 stjärnor

Atlas is just a sham

How do someone ask a question in the ticket server on discord, they don't answer, they delete your message and proceed to ban you from the server without saying a word to you? Is this how a "so called" reputable company should behave? Inconsistent guidelines everyday and they ban accounts operating on old guidelines of the previous day. The team comprises a set of confused people to be honest. Also, it's obvious there's favoritism play.. there's no balance in the order of things they do.. Some people from a particular geographical location are placed in convenient positions and most times, each of them has more than one position at once whereas we have other people from other part of the world that are as good but apparently aren't considered. This is a sham company in my opinion.

26 maj 2026
Omdöme utan inbjudan
Logotyp för Atlas Capture

Svar från Atlas Capture

Hi Emmanuel, we have seen your multiple reviews and we want to address your concerns directly.
We have already responded to your previous reviews and our position remains the same. Account bans are based on documented quality violations, guideline changes are communicated through official channels, and we do not operate with geographical bias or favoritism in any form.
We also want to be transparent with you. Posting repeated reviews on Trustpilot does not escalate your case or change any decisions on our end. If you have a genuine unresolved concern the only way to get it properly reviewed is to reach out to us directly through Discord or r/atlas_capture modmail with your account details. That is where our team can actually look into your specific situation and provide a real resolution.
We are genuinely willing to help but we need you to come through the proper channels for us to do so.

Betygsatt 1 av 5 stjärnor

95% Quality Score but Account Suspended Without Payment

I worked diligently for Atlas Capture and followed all their guidelines carefully. Despite maintaining a 95% quality score, my account was permanently suspended without any clear explanation, and I was not paid the $198 I had earned over more than a month of hard work.

When I reached out to ask why my account was suspended, I was only told that “the decision has been made,” without any further clarification. It’s deeply disappointing and unfair to feel taken advantage of after putting in so much effort and dedication.

I’m truly hurt by this experience, but I believe justice ultimately belongs to God. I hope Atlas Capture treats its workers more fairly and transparently in the future.

16 mars 2026
Omdöme utan inbjudan
Logotyp för Atlas Capture

Svar från Atlas Capture

We are sorry to hear about your experience and we want to look into this properly. A 95% quality score alongside a permanent suspension does require clarification and we acknowledge that the response you received was not sufficient.
Account suspensions can sometimes be triggered by factors beyond audit scores such as behavioural flags or policy violations, however every contractor deserves a clear explanation.
Regarding your $198 in earnings, if your work was completed in good faith prior to any violation being flagged your payment eligibility will be reviewed. Please reach out to us directly through Discord or r/atlas_capture with your account details and registered email and we will personally escalate your case to the appropriate team.

Betygsatt 1 av 5 stjärnor

The company does not pay.....on pay day…

The company does not pay.....on pay day they ban 90 percent of accounts, i can say they are real bunch of conmen.

24 maj 2026
Omdöme utan inbjudan
Logotyp för Atlas Capture

Svar från Atlas Capture

Hi Kelvin, this claim is simply not accurate. Accounts are not banned on pay day to avoid payments. Suspensions are based on documented quality violations and are applied as part of our ongoing audit process, not timed around payment dates. Contractors who complete qualifying work in good faith are paid for that work. If your account was suspended and you believe it was done in error please reach out to us through Discord or r/atlas_capture with your account details and we will review your case.

Betygsatt 1 av 5 stjärnor

this company has a very stupid and…

this company has a very stupid and nonsensical support especially one called Julz, very rude staff, difficult working here. poor work ethics, won't pay you.

28 april 2026
Omdöme utan inbjudan
Logotyp för Atlas Capture

Svar från Atlas Capture

Hi Lis, we are sorry to hear your experience was frustrating. We take staff conduct concerns seriously and will address this internally. Regarding payment, AtlasCapture pays all contractors who have completed qualifying work in good standing. If you have outstanding payment concerns please reach out to us directly through Discord or r/atlas_capture with your account details and we will look into it for you. We want every contractor to feel supported and treated professionally.

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