Very professional and friendly staff. Toni was very thorough and specific in detail but calm and friendly too. Customer service 1st class and all information received and understood easily. The call w... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Very professional and friendly staff. Toni was very thorough and specific in detail but calm and friendly too. Customer service 1st class and all information received and understood easily. The call w... Se mer
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Nathan was so helpful ,friendly ,polite & he explained everything to me.And anything I didn’t understand Nathan went over again with me to explain my options. Me & my husband are happy & feel better w... Se mer
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I am extremely pleased with both Assure insurance and my life insurabce policy. From the very beginning the team were committed to helping me find the best policy to cover my needs. Both Zeb and A... Se mer
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I’m not sure what needs to change but you need to make your first initial call doesn’t sound like a scam. I dealt with Kate stone I think and she is a nice girl to work it. She could tell I was... Se mer
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ASSURA+PROTECT is a trading name of Assura Financial Limited. Assura Financial Limited is authorised and regulated by the financial conduct authority under FCA registration number 795982. Assura Financial Limited is registered in England and Wales (no: 10781585) Dividend Life-Term Life and Multi claim critical illness cover; a modern life insurance with: Up to 200% multi-claim critical illness cover 200% Dual Life Cover Doctor on Demand with 24/7 GP services Life empowered membership benefits Life Empowered is more than our motto – it is our commitment to our customers. Make up to 3 major critical claims for a combined maximum benefit of twice (2X) the policy sum insured. (Most U.K. Insurance providers only permit 1 major claim per policy.) Dual Life Cover Partner protection which covers both lives – not just the first life like traditional joint life insurance. Membership Benefits Through the Annabel App policyholders access benefits including; cashback and discount savings with over 300 retail rewards partners, global periodicals, Doctor-on-Demand with 24/7 GP and Prescription Services. Competitive & Fair Premiums. Annabel rewards are available on all policies at no extra costs and there are never any activity requirements to keep premiums low and fixed. Assura Dividend Term Life with Multi-Claim Critical Illness Cover insurance is underwritten and issued by Family Assurance Friendly Society Limited which is authorised by the Prudential Regulation Authority (PRA), regulated by the Financial Conduct Authority (FCA), (Financial Services Register reference number 110067) and Prudential Regulation Authority, and incorporated under the Friendly Societies Act 1992, registered number 939F. Terms and Conditions Apply
1st Floor, 86 Gloucester Place, W1U 6HP, London, USA
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 37 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Stacey Charlton was a great help! She clarified everything and was so approachable. Highly recommend using Assura but especially when Stacey is on the phone sorting it!

Svar från Assura Financial Limited
Was made to feel at ease and productive was exactly what I needed
The customer agent Mark Cinderby was very professional knowledgeable and very attentive. He was open to questions patient and explained everything that I threw at him in detail. I got to understand my policy well thanks to Mark. He a great asset to your organisation.
Stacey Charlton and Collin help me choose and give me all the helped me get the right cover at right price for me would like to say amazing work and was a pleasure dealing with you I would recommend people use this for cover great and professional friendly and all the extras thank you
Jamie Short was thorough and diligent in helping me through the scheme and I was very happy with his performance and dedication to finding me the correct cover for my needs. Thanks Jamie.
Amazing service Godwill explained everything perfectly, and got me a great deal on life insurance to protect my family, would highly recommend
Alex was very pleasant and professional, going over my policy with me ,I look forward to staying with this company.08/05/2026
Mark Cinderby was absolutely amazing today and has made me feel so secure and looked after with my new life insurance. Thank you again absolutely brilliant service and I’ll definitely recommend
Just got off the phone with Alexander. I appreciate the warmth and ease of set up and application.
Lovely customer service.
Great customer service, very thorough to ensure that the correct policy was set up at the correct rate with full disclosure to avoid any cancellation. Very easy to talk to and even had a few giggles with Liam.
Great help explained everything great
Thank you to Stacey for making it so effortless and efficient.
Samantha
Great communication, explained everything clearly. Got me a great deal too. Highly recommend.
Ryan Gormley helped me set up my policy today and he was exceptional. There wasn’t a single second where the call was awkward and he answered all the questions I had and needed answers to professionally.
I find the customer service is very helpful.
Renewed policy and was cheaper than previous one, Toni was polite friendly and explained everything fully policy easy to set up and now up and running making sure my kids are secure and safe
Worth taking out
I spoke to Ahmed Safaar and he was awesome with the total explanation and help with the modifications needed.
Greater service was rendered by him.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.