First and foremost, Artist Hands’ customer service is below par, and the third-party shipping insurance is practically useless. While the chair looks great aesthetically, its advertised 500-pound we... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hello, although I have ordered and received all my chairs, 3 or 4 different times. This time I had scraped and dented pieces along with some sort of glue or sticky film around the 3 chairs I purchase... Se mer
Always had good experience with company. Once you order a product they get it out to as fast as possible.
I was skeptical when I placed my order. I wasn't sure what to expect. What I got exceeded my expectations. The quality was higher than I expected. I bought a package from them. 3 barber chairs 1 w... Se mer
Företagsinformation
Skrivet av företaget
As the leading provider of salon equipment, we specialize in manufacturing high-quality products designed specifically for hair stylists and spa professionals. With a commitment to sturdy construction and aesthetic design, our equipment meets the highest standards of functionality and seamlessly blends into any salon environment.
Kontaktuppgifter
C/O 1175 Florence Columbus Road UNITB, New Jersey, Bordentown, USA
- info@artisthandbeauty.com
- artisthandbeauty.com
3,5
Medel
213 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Damage on delivery and can not get a…
Damage on delivery and can not get a response out of you to rectify my purchase sent several emails and no response
30 mars 2026
Svar från Artist hand
We’re very sorry to hear your order arrived damaged and that you have not received a timely response.
This is not the experience we want for our customers, and we would like to resolve this for you as quickly as possible. Please contact us directly at info@artisthandbeauty.com
with your order number and photos of the damage, and we will prioritize your case and provide a solution as soon as possible.
We appreciate your patience and the opportunity to make this right.
I got part of my bed delivered
2 mars 2026
Svar från Artist hand
Thank you for your feedback. Some bed orders are shipped in multiple packages, and they may arrive separately from different warehouses or carriers.
Please contact us at info@artisthandbeauty.com
with your order number, and we will check the remaining package for you as soon as possible. We appreciate your patience and will help resolve this quickly.
Because i received exactly what I…
Because i received exactly what I wanted and it was not damaged and it was easy to assemble
27 februari 2026
Svar från Artist hand
Hi there — sorry about that. We can fix missing parts quickly. Please email info@artisthandbeauty.com
with your order number and a photo of what’s missing, and we’ll send the replacement parts ASAP.
Blew my expectations out of the water
I was skeptical when I placed my order. I wasn't sure what to expect. What I got exceeded my expectations. The quality was higher than I expected. I bought a package from them. 3 barber chairs 1 wash station 3 mats 3 booster cushions and 1 barber pole. I received most in a very short period of time. A couple boxes took longer due to weather but customer service helped me locate and get an eta. The chairs are extremely comfortable and easy to put together. I recommend this company for your barber furniture needs
28 februari 2026
Is the chair broken or in bad condition?
27 februari 2026
Svar från Artist hand
Hi there — thanks for your question. The chair is not necessarily broken; in most cases it’s a setup/adjustment issue. Please email info@artisthandbeauty.com
with your order number and a short video of what’s happening, and we’ll troubleshoot right away and send replacement parts if needed.
I will be ordering 25 more chairs for…
I will be ordering 25 more chairs for Pristine Barbershop!
Super reliable and high quality.
I had ordered 9 chairs from them this past order and it was a success!
30 januari 2026
They chair came in two different…
They chair came in two different deliveries an the hydraulic system is absolutely terrible im constantly trying to work on the chair
2 oktober 2025
Svar från Artist hand
Hi there — sorry for the inconvenience. Because large orders often ship in multiple boxes, they can arrive in separate deliveries.
For the hydraulic issue, we can help quickly with troubleshooting and replacement parts (no need to return the chair). Please email info@artisthandbeauty.com
with your order number and a short video of the problem, and we’ll take care of it ASAP.
The chair came in quick and I love the…
The chair came in quick and I love the fact that there was not a shipping fee
2 februari 2026
Well
Well, the delivery company told me that’s gonna deliver it on the sixth. They sent me a text on the fifth saying it was not there so they could not deliver it and then they turn around said it finally got there on the sixth that morning and the nearest date they could deliver it would be on the 11th so they turn around told me when I told him it would be around 10 to 11 o’clock in the morning and then they turn around when I call back they said by 5 o’clock today well it’s 5 o’clock now and still nobody has delivered that chair and nobody will answer the phone at the delivery company either. Would you please contact me and let me know what’s going on phone number 931-2227669 thank you.
30 januari 2026
Svar från Artist hand
Hi,
We’re truly sorry for the frustrating delivery experience you’ve had. We completely understand how disappointing it is to receive conflicting delivery updates and then have no one answer your calls.
This is certainly not the level of service we expect from our delivery partners. We have already escalated this issue with the carrier and are actively working to get a clear update and resolve the situation as quickly as possible.
Please rest assured that we are taking this seriously. We will contact you directly to provide a delivery update and ensure your chair arrives safely.
Thank you for your patience, and again, we sincerely apologize for the inconvenience.
— Artist hand Customer Support
Item quality is great
Item quality is great ! Very very fast shipping. Highly recommended
3 februari 2026
I have purchased many of these chairs…
I have purchased many of these chairs for our suites. They are generally very good for the price point. The bowl is comfortable, and well liked. The only improvement would be for the seat arms to be more secure and tighter. They get wobbly after extended use.
3 februari 2026
Our Artist Hand chair is amazing!
Our Artist Hand chair is amazing!! The order came earlier than expected! The delivery was spot on!!! #exceptional
We're totally satisfied after using it for three days!! Wow!! Even better than we anticipated! Highly recommended!!
28 januari 2026
Amazon
Well great till i found out I can I could have bought the same chair on Amazon for $140 less since I have prime 3day delivery.
27 januari 2026
Svar från Artist hand
Hi,
Thank you for your feedback. We understand how frustrating it can feel to see a lower price elsewhere after placing an order.
Please note that pricing can vary between platforms due to differences in promotional campaigns, shipping structures, and marketplace fees. In some cases, the listed price may not include delivery costs, while other platforms bundle shipping differently.
That said, customer satisfaction is very important to us. If you’d like, please contact us directly and we’ll be happy to review your order and see what we can do to help.
We appreciate your support and the opportunity to assist you.
Honest review
First of all, it was awful putting it together… And a lot of waste of space, the top and the bottom could be more usable space instead of wasted space. Drawers should be different depth to accommodate for a salon use. Very disappointed.
26 januari 2026
Svar från Artist hand
Hi,
Thank you for taking the time to share your honest feedback. We’re very sorry to hear that the assembly process and storage layout did not meet your expectations.
We understand how important functionality and efficient space design are in a salon environment. Your comments regarding the drawer depth and usable space are truly valuable, and we will share this feedback with our product development team for future improvements.
If there’s anything we can do to assist you—whether with assembly guidance or exploring possible solutions—please feel free to contact us directly. We’re here to help and appreciate the opportunity to improve.
Thank you again for your input.
Pretty good quality
Pretty good quality, takes time to put together but good instructions. Wish it were 2" higher. We're going to put 2" blicks above the wheels.
26 januari 2026
More Muscles Needed!
More Muscles Needed!
We are enjoying our Massage Chair, so many features.
The delivery was a bit unexpected; more muscles was needed. My son was the only person home when the massage chair was delivered. My son signed for the chair. The Delivery Driver left the chair on a pallet in our driveway; he did not help my son to get the 150 pound chair into our house...my son found a dolly. My husband had been in the hospital at the time. If my husband was home, he would have given the Driver a tip to help assist him.
9 januari 2026
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