Arthurhendon Omdömen 

DO NOT BUY

Items come from China although they have a European look on their site. Mine took 2 weeks to arrive. Too small (XL). No tag to advise what material is used.

As I only bought 1 item it will cost more to return than it cost to purchase. How a company like this is allowed to trade on any app or website of note is beyond me

Scam company. Goods received were not as described, different material and had all tags cut off. We received completely different items to what we ordered and it was not cheap. Resolution was to receive 15% refund of the total purchase amount or return it back to China, at out own expense.. ($50-60 USD). Really disappointed that these company’s can get away with this.

Run from this scam business! They shipped me inferior China-quality shoes that were one whole size small. I also ordered two pairs of shoe-boots as gifts and they never came. Their bogus customer service person, Anna Frederick (obviously a pseudo name) alleges to empathize with “your frustration” then lies to you and says their “records” - HA! - show the product was delivered. Then they give a bogus tracking number and want you to check with your post office in person! I’m embarrassed that I got hoodwinked.

I bought the comino woven loafers for work because I stand a lot during the day. They felt supportive without being stiff and I didn’t get that usual sore feeling around my arches by evening.

What I liked most was the balance between comfort and appearance. A lot of supportive shoes look too bulky but these felt more modern.

My shoes arrived in 7 days and were packed nicely. Nothing felt cheap or rushed which I appreciated since the price was already fairly reasonable.

Even if there was an option to give less than 1 star I would. This store sells cheap, defective materials that comes from overseas. What you see in the picture is not what they send you. I ordered a track suit and large size which usually fits me but they sent a track suit with all the labels cut and defective material upon inquiring the team said they will send a replacement and that replacement was even worse than the previous one the bottom of tbe sweat pants was cut with scissors as if tbe seamstress forgot to swe the piece . Total disappointment. I would highly recommend not to buy this brand ever

Ordered a pair of boots on the website and they did not ship for about three weeks. Then they showed them as "delivered", but we have cameras on our entire property and have video proof they were never delivered to our address. They still said the boots showed as delivered and I'm stuck with the charge. Terrible.

BEWARE: this is a Scam and Fraud of a company. Very low quality products that do not match the photos nor the descriptions on the Arthur Hendon website. Customer service and communications are Non-existent as well. They don’t honor their return policy either.
Report them on every review site!

STAY FAR AWAY! COMPLETE SCAM. Not only did it take weeks for me to receive my order (with zero transparency on where my order was or tracking) what I received was a complete joke. For starters, the boots weren't even in a box lol The item that arrived weren't even a fake leather let alone the real thing, they are near PLASTIC. They also look NOTHING like the picture of the product. I have filed fraud complaints and disputed the transaction with my bank.

I ordered the blue verona slip ons and they’re very easy to wear. Light on the feet simple to style and comfortable enough for everyday use.

I ordered 3 dresses. They arrived 4 weeks later & are all cheap crap fabric & nothing like what I thought I’d ordered. They are just ripoffs of someone elses beautiful creations. Do not order from this bullshit brand. What a waste of money supporting what I thought was a small family business. Even received a heartfelt email. What a crock!

I ordered a denim shirt from your site. What you sent was denim shirt that was on Amazon that looked nothing like the shirt i ordered (I was on the hunt for a denim shirt. Thats the only way I recognized it.) You just stitched their yellow tag on it. I want a full refund or the shirt that I was suppose to be received. Or I will be filing a complaint with the Better Business Bureau.

Do not buy from this company.
I ordered an item that was delivered in good condition although the quality of the product was poor. I immediately followed their return procedure which was to email their support team to request and wait for a response for return address. I was asked to take photo of the item and paste not as an attachment but photos on the email, my email offered a 25 percent return then after stating I would share my experience a 40 percent return. I declined both and will now have to eat the $80 dress protect others from dealing with this company. Very disappointing and a waste of time!

The linen set is ideal if you want something easy for warm weather. It looks casual but not sloppy which is harder to find than it should be.

Scam. Ordered a magenta thick jacket and got a polyester, thin, boxy piece of crap. To return you have to send back to China (cost $25) and hope it arrives. Chinese scam company with limited customer service.

Delivery took the full 7 days but it arrived when expected. I’d rather have clear tracking than random updates and that part was handled well.

I ordered from Arthurhendon for the first time and the whole process was smooth. Product looked like the photos checkout was quick and the delivery time was reasonable.

Cheap Chinese shit. Absolutely ripped off. Do not buy this trash. These loafers must cost $10 to make and they sell them for $170.

Do not waste your time.

I needed something smarter than sneakers but not too formal and the sorrento loafers worked well. They’re easy to pair with chinos or jeans.