We had a great night at this guest house, the room 4 was spotless and spacious, the kitchen and toilet was spotless, we had complementary tea and coffee provided, overall it’s a great place. Only A... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It was really a good experience everything was provided a peaceful environment I really liked it and preferred others to come and stay there
Really good communication from owners on how to get in etc. Room was light, bright and well decorated and bed very comfortable. Shared facilities are very good, with an easy to use, hot shower. Free... Se mer
Företaget har svarat
Had a great stay here! The room itself could maybe do with a makeover but room and bathroom facilities were clean, bed was so comfortable, hosts were very speedy to respond to messages, and located a... Se mer
Företagsinformation
Skrivet av företaget
We are Cardiff’s premier end-to-end HMO management and investment company. We’re started as part of a network of property investment firms, founded in 2019 in London, specialising in crafting premium homes for corporate professionals and students. We work with landlords and agencies closely to achieve our mission. Our network now spans Manchester, Birmingham, Edinburgh, Oxford, Cardiff, and Newport, managing over 400 premium rooms across the UK, with a collective property value of over £20 million under management. Our homes, beautifully furnished and impeccably maintained, are strategically located in sought-after areas.
Kontaktuppgifter
75 BROADWAY, CF241QE, CARDIFF, Storbritannien
- 020 4538 9330
- info@arthurhamilton.uk
- arthurhamilton.uk
4,8
Utmärkt
153 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great place
Great place, good location repressive host good value for money, what more do you want.
3 maj 2024
Omdöme utan inbjudan
Svar från Arthur & Hamilton Limited
Thank you, Michael! We're glad you enjoyed the location and found the place to be great value for money. It’s wonderful to know that the host made a positive impression. We hope to have the pleasure of hosting you again soon!
Edited 4/6/24
*edited 4/6/24.
After discussions via Whatsapp with Luxe Dwellings they agreed to help me as the landlord of the apartment we had booked through them in January had gone into bankruptcy in April and so they refunded my booking. I am grateful for them for doing this for me. Diolch.
I booked an apartment in Cardiff in January 2024 for May 2024. I had a confirmation email to state that payment had been made and that the apartment was booked.
Two weeks ago I emailed to confirm if everything was OK in preparation for our stay. I heard nothing back. We were due to stay in the apartment on Tuesday May 28th. I rang the Saturday before to ensure everything was in place, to which I was told they had broken contracts with the landlord of that property 3 months ago. I had not received an email to confirm this or received any apology or refund for this inconvenience. I have now contacted them via email, phone and WhatsApp but six days later there is still no refund or confirmation of their mistake.
30 maj 2024
Omdöme utan inbjudan
Svar från Arthur & Hamilton Limited
Dear Rhian,
As explained to you already over the phone, you are confusing companies. We have thoroughly reviewed our records and found no booking or correspondence under your name for our properties in Cardiff in January 2024 for May 2024. This is a mix-up with another company.
Our commitment to our customers includes prompt communication and resolution of any issues, and we have not had any incidents resembling your described experience for our properties.
If you have any further concerns or believe there may be an error, please contact our customer service team directly with more details so we can assist you further.
Definitely recommend
The Luxe Dwellings team has been very helpful and responsive. Addressing questions and issues from before contracts were signed to any that arose while at the residence. Hasan Hussaini in particular has been great and friendly dealing with all my concerns in a timely and efficient manner. Definitely recommend.
2 april 2024
Omdöme utan inbjudan
Svar från Arthur & Hamilton Limited
Thank you, Sithara, for your kind words! We're thrilled to hear that we were able to assist you efficiently and address all your concerns. We’re glad you had a positive experience from start to finish. Your recommendation means a lot to us, and we hope to continue providing excellent service in the future!
Two Week Stay, Very fast response when needed
Stayed for two weeks, facility was clean and had all the utensils/supplies provided for a long stay including toiletries, cooking & cleaning which was a lot more than I expected! Service was extremely fast; WiFi went down one night and was fixed within an hour of me messaging.
22 januari 2024
Omdöme utan inbjudan
That's the a good experience after…
That's the a good experience after searching a lot of rentals. The landlord and the team are kind and respectful. I highly recommend if you are looking for a nice home.
29 januari 2024
Omdöme utan inbjudan
Excellent company
Excellent company! It is very easy and reliable to work with them!
25 december 2023
Omdöme utan inbjudan
Great company
27 januari 2024
Omdöme utan inbjudan
Very helpful
I can’t comment on any of the properties as we did not stay in one due to a double booking error. However Hasan was very helpful in finding alternative accommodation for us and covering the additional cost of the new studio apartment.
Hasan was very attentive and efficient is his replies. The matter was sorted in less than 24hrs and he arranged everything for us. Thank you!
20 januari 2024
Omdöme utan inbjudan
Good customer relation and smooth…
Good customer relation and smooth communication. Mr. Hassan was very helpful and prompt .
24 januari 2024
Omdöme utan inbjudan
A++ 10/10
A++,
Hasan is absolutely amazing I have been working with Hasan for almost 3 months now and I am tremendously over the moon with his work ethic, Hassan will do anything to make sure the job gets done on time and as efficient as possible, he will also help in anyway he possibly can, I would 1,000,000.00 (%) recommend Hasa services to anybody who is looking for property mangent, he has zero faults, in my opinion Hassan is Flawless. 100/100
3 december 2023
Omdöme utan inbjudan
Amazing host…
Hasan and staff made my stay extremely wonderful and I am truly grateful. They went above and beyond and they didn’t have to. Thanks guys would highly recommend 100/10.
19 oktober 2023
Omdöme utan inbjudan
comfortable room
Good staff and comfortable room! Quick responds.
It's the same as pictures!
14 oktober 2023
Omdöme utan inbjudan
Brilliant find
I stayed at one of their properties on airbnb. Hasan was fantastic at responding (especially as it was my first time in Wales) and the property was exactly as described. A shared flat with communal kitchen and shared bathroom. The whole place was very clean, tidy and Hasan was brilliant at recommending places for me when I checked in. It was close to amenities with good transport links and exactly as described. will definitely book with them again
9 oktober 2023
Omdöme utan inbjudan
Good experience
Good experience dealing with Luxe. They communicate very well and work quickly and efficiently.
1 september 2023
Omdöme utan inbjudan
Very very nice
As you can see from the photos, this place is very tidy and very well kept, everything is clean, and the place is nicely furnished. Very very nice
20 september 2023
Omdöme utan inbjudan
Can't ask for anything more
The Luxe Dwellings team was very responsive and friendly. Place is well-kept, comfortable and looks as advertised. Good access to public transportation as well as convenience stores and takeaways. Did not have any issues. Can't ask for anything more.
28 september 2023
Omdöme utan inbjudan
Is very nice and clean property
20 september 2023
Omdöme utan inbjudan
Very comfortable room with a nice view
Very comfortable room with a nice view. The room is spacious and the bed sheets are top notch. The kitchen and bathroom have everything you need are kept really clean. Hasan is extremely helpful and respectful and always reachable. Very convenient having this place so close to the city centre.
19 september 2023
Omdöme utan inbjudan
Svar från Arthur & Hamilton Limited
Thanks Kazim, great to have you.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.