We had a great night at this guest house, the room 4 was spotless and spacious, the kitchen and toilet was spotless, we had complementary tea and coffee provided, overall it’s a great place. Only A... Se mer
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Det här tycker kunderna
It was really a good experience everything was provided a peaceful environment I really liked it and preferred others to come and stay there
Really good communication from owners on how to get in etc. Room was light, bright and well decorated and bed very comfortable. Shared facilities are very good, with an easy to use, hot shower. Free... Se mer
Företaget har svarat
Had a great stay here! The room itself could maybe do with a makeover but room and bathroom facilities were clean, bed was so comfortable, hosts were very speedy to respond to messages, and located a... Se mer
Företagsinformation
Skrivet av företaget
We are Cardiff’s premier end-to-end HMO management and investment company. We’re started as part of a network of property investment firms, founded in 2019 in London, specialising in crafting premium homes for corporate professionals and students. We work with landlords and agencies closely to achieve our mission. Our network now spans Manchester, Birmingham, Edinburgh, Oxford, Cardiff, and Newport, managing over 400 premium rooms across the UK, with a collective property value of over £20 million under management. Our homes, beautifully furnished and impeccably maintained, are strategically located in sought-after areas.
Kontaktuppgifter
75 BROADWAY, CF241QE, CARDIFF, Storbritannien
- 020 4538 9330
- info@arthurhamilton.uk
- arthurhamilton.uk
4,8
Utmärkt
153 omdömen
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Poor communication and business standards
Nightmare! Wrong description on Booking. The deposit for the accommodation is not "collected" but has to be transferred to their account, which I did dutifully. Hasan was quick to push for the 200 GBP deposit - weeks before they deposit was due or before they had even sent any payment instructions. It took me several e-mails to receive their payment instructions. For the refund, they suddenly make up their own rules now. Guests must have a WISE account for the refund! This has never been communicated beforehand and is not part of the contract via Booking. Also, they wanted to trade a discount on the next stay in turn for a good feedback. No! Not with this mess!
6 oktober 2024
Omdöme utan inbjudan
Svar från Arthur & Hamilton Limited
Hi Julia,
Thank you for your feedback. I want to clarify that all the information regarding the deposit process was communicated in advance. Given you are an international guest outside of the UK, unfortunately, our business bank does not support direct international transfers for deposits, which is why we advised you to use WISE, an extremely well-known and trusted international payment platform. This method was recommended to us by our bank, and we communicated this to you multiple times in an effort to facilitate the deposit repayment. However, you declined to use WISE, which made it difficult to proceed.
We are a truly committed family business, and it is disheartening to see our reputation damaged when we’ve been transparent throughout the process. All relevant information was provided, and we always aim to support our guests and resolve any issues as smoothly as possible.
Best regards,
@ Hasan | Luxe Dwellings
Really impressed with the place and we…
Really impressed with the place and we absolutely enjoyed our stay! Highly recommended!
9 september 2024
Omdöme utan inbjudan
Modern clean rooms full of amenities
Modern clean rooms full of amenities
20 september 2024
Omdöme utan inbjudan
Great amenities and communication
Great amenities and communication. Recommended.
6 september 2024
Omdöme utan inbjudan
Really really good area quiet but next…
Really really good area quiet but next to Lidl and many restaurants and cafes and not too far from town and good communication with the landlord
7 september 2024
Omdöme utan inbjudan
Great stay in Cardiff city
Great stay!
Immaculate condition.
Lovely accommodating host & family.
Area is good to access local amenities.
Would stay again.
24 augusti 2024
Omdöme utan inbjudan
Excellent little overnight stay!!
Property was exactly as described, extremely neat and tidy and really good value - I was in town for a concert and the room was perfect for my overnight stay.
Would recommend and will be using them again if I’m in town!
21 augusti 2024
Omdöme utan inbjudan
Very cosy and comfortable bedroom with…
Very cosy and comfortable bedroom with a well equipped kitchen and bathroom for the price it’s everything and more we could have asked for definitely will be staying again thank you 😁
30 augusti 2024
Omdöme utan inbjudan
Great service and good living…
Great service and good living experience overall, the owner has been polite and patient throughout the booking process, and continue to be kind for providing me free luggage transportation. Much much thanks!
6 augusti 2024
Omdöme utan inbjudan
Nice place to stay
19 augusti 2024
Omdöme utan inbjudan
Beautiful clean room with a comfy bed
Beautiful clean room with a comfy bed, good facilities. Would definitely recommend and book again when I stay in Cardiff.
25 augusti 2024
Omdöme utan inbjudan
Svar från Arthur & Hamilton Limited
Thank you, Donna! We’re so glad you enjoyed your stay and found the bed comfortable. We hope to welcome you back soon!
Lovely place to stay in Cardiff
Lovely place to stay in Cardiff, beautiful rooms, great communication with the company. Definitely recommend and will definitely stay again.
3 augusti 2024
Omdöme utan inbjudan
Svar från Arthur & Hamilton Limited
Thank you so much, Elizabeth! We’re thrilled to hear that you enjoyed your stay and found the rooms beautiful. We’re also glad that our communication met your expectations. Your recommendation means the world to us, and we look forward to welcoming you back soon!
This was an excellent experience with a…
This was an excellent experience with a touch of professionalism.
7 augusti 2024
Omdöme utan inbjudan
Svar från Arthur & Hamilton Limited
Thank you, Oryiman! We’re delighted to hear that you had an excellent experience and appreciated our professionalism. We look forward to having the pleasure of welcoming you back in the future!
Was looking for a place to stay in…
Was looking for a place to stay in Cardiff and came across Hasan’s properties on AirBnB. Very clean, quick to answer, easy to check in and check out. Will definitely use Hasan’s places when I am back in Cardiff again.
6 augusti 2024
Omdöme utan inbjudan
Svar från Arthur & Hamilton Limited
Thank you so much for your kind words! We're thrilled that you had a positive experience with our property in Cardiff. It’s great to hear that everything from cleanliness to communication and check-in/check-out was to your satisfaction. We look forward to hosting you again on your next visit to Cardiff!
A wonderful place!
I was needing a place to stay on short notice in Cardiff and I was amazed by how lucky I was to stay here. The property was a clean gorgeous Victorian Terrace house with a shared kitchen and 2 shared bathrooms fitted with a modern shower. The solidly built structure had still retained its charming period features and was in a nice area with lots of ATMs and shops and nice restaurants and had a direct access by Bus to Cardiff City Centre. The landlord was friendly showing me the property on arrival and explained how the only rule was following the recycling guidelines of Cardiff. He added me to the WhatsApp group and I was informed of any necessary information about the property. It was a quiet place and when I did bump into the other tenants they were very nice and friendly. I can’t highly recommend this place enough!
2 augusti 2024
Omdöme utan inbjudan
Svar från Arthur & Hamilton Limited
Thank you so much, Mr. Maguire, for your detailed and thoughtful review! We're thrilled to hear that you enjoyed your stay in our property. It's wonderful to know that you appreciated the property's charm, cleanliness, and convenient location. We're also glad that our communication and the overall atmosphere met your expectations. Your high recommendation means a lot to us, and we would be delighted to welcome you back anytime you're in Cardiff.
Phenomenal
•Really clean and nice room‼️
•Everybody in the house is respectful and
quiet‼️
•Nice design and equipment in the room,
bathroom and kitchen‼️
•Looking forward to book it in the futur‼️
•Really worth his price‼️
13 augusti 2024
Omdöme utan inbjudan
Svar från Arthur & Hamilton Limited
Thank you so much, Emir! We’re thrilled to hear that you enjoyed your stay and appreciated the cleanliness, design, and overall atmosphere of our property. It's great to know that you found the environment respectful and quiet. We look forward to welcoming you back in the future, and we're glad you felt it was worth the price!
Nice place
Bed was comfy and the facilities were nice. Good location in Cardiff as well
7 augusti 2024
Omdöme utan inbjudan
Svar från Arthur & Hamilton Limited
Thank you, Oliver! We're glad to hear that you found the bed comfortable and enjoyed the facilities. It's great to know you appreciated the location in Cardiff as well. We hope to welcome you back again soon!
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