Arthauss Furniture Omdömen 

I just wanted to leave a review on the service I’ve received so far. I’m currently in the process of putting my furniture together, but I felt it was important to say how great this company has been.
From regular order updates through to delivery, the service has been excellent. The delivery team booked in early delivery slot with me but they took the time to explain why, they were travelling a long distance across the UK to deliver to me, which I really appreciated and allowed me to get on with the rest of my day as was a early delivery too which was a bonus.
Paul and Dean were genuinely two of the nicest, helpful people. They kept me informed, made sure I was home, explained everything clearly, and handled the delivery with care and professionalism. I’ve dealt with plenty of delivery companies over the years, and these guys are honestly second to none.
A huge thank you to Paul and Dean — credit to the company 👍🏼

Arthauss Furniture offer a wide variety of styles at competitive prices. The delivery crew was super professional and polite, and the proactive follow-up from customer service was a lovely touch.

Excellent throughout. Brilliant correspondence, reasonable wait for shipping, excellent delivery men, courteous, respectful & friendly. Wardrobes are superior than expected, good solid structure, price wise unbeatable, real value for money. You certainly won’t be disappointed 100% recommend

the team was very friendly and helpful

I contacted Arthauss Furniture, with an enquiry about wardrobes. The team replied the next day via email with the answer to my query. Which I think is very good. I purchased the wardrobes and delivery was fast and efficient.
The two lads that delivered them were polite and helpful. I asked them to put them into my garage which they did.
All in all a very good experience. I would recommend Arthauss Furniture, on both price and efficiency.

Everything was easy, simple and straightforward. The icing on the cake was the follow-up, courtesy call. I have never experienced that before and it really made me and my custom feel valued.
Well done.

Arrived not damaged , everything is fine !!!

Really great communication from the company, straight forward order, called to let me know when it was coming, delivery guy's were great 😃 really good quality wardrobe very well made. The instructions could be better, if you have never built anything before get someone to do it. Called to see if we were happy after delivery 😁 really good service from this company 100% recommend. Norwich Norfolk.

I was recommended this company by a friend, due to its excellent customer service. I have to say he was absolutely right, great customer service, really made the experience, thank you.

Easy ordering process, kept informed of delivery and drivers turned up on time, furniture is of very good quality. Then received a call from Arthauss to make sure that I was happy with everything. Would highly recommend.

Arti 18 wardrobe. Delivered quickly. Went together with no problems although some of the parts are quite heavy. It helps if you are of a practical nature. My wife and myself are in our mid 70's and if we can build this anyone else should be able to!
Finished wardrobe looks good and in our opinion is very good value for money.

What a great delivery of out new products .The guys were very helpful in putting it where we wanted it.
And helpful with any issues regarding getting in contact for after sales care ..Thanks A Million ..

Best customer service ever find in UK
Instant communication by email and they find very easy the best solution for my damaged wardrobe. Incredible price to
Best regards to all the staff

Excellent communication from the company and wonderful delivery guys who were most helpful. Surprisingly well made bed. A challenge to fit together but instructions said a four hour build time for three people. We took probably 6/7 hours with two people so pro rata timings were right. Fun to do and a great product.

Ordered a floating tv cabinet at in the first week of January & got told between 4th/6th February which is abit of a joke but then for them to mess me about further n now saying delivered in march …. So unhappy

I bought a wall bed. Very happy with the final result but it took 9-10 hours to build. We have a fair bit of experience with flat packs and this is definitely a challenge. The video is not particularly useful as it doesn’t have enough detail and the instructions are pretty poor. I mistakenly ordered the wrong over bed cupboard which was partly mistakenly opened with the bed boxes. Sadly the company insisted it was returned in the original packaging despite it being in perfect condition which is not aligned to consumer rights in the UK. I’d therefore advise potential customers to know their rights in case a return is required.

Purchased some furniture and received it quickly. After building it I noticed some ink marks and small chip on the cupboards and the drawers didn’t seem to fit.

The customer service team responded to me very quickly they did everything they could to sort out the issue.

I was so impressed with the communication.

I would definitely purchase from Arthauss again.

Thank you Hubert for all your assistance’

So I noticed they aren't as honest as they only show the good reviews and not the bad ones, there costumer service was appalling and the bed planks did not allighn and was very difficult to put on. Worst 6 hrs of my life had me in tears. As the beds I ordered where for my boys. They expect you to already know what part goes in and the paper they gave with instructions was like a guessing game nothing marked or anything. The wooden parts where chipped and cheap material. I got a splinter due to this not safe for kids. KONRAD Bunk bed, dont waste your money and time. I honestly believed the reviews but always had it in the back of my mind where are the bad reviews. They hide that away. I didnt mind waiting a month because I thought it'll be such a good quality product maybe thats why it takes that long, never again!! Customer service just was not helpful at all, would love to return but im not waiting over a month for them to come take it dont have space for rubish. They close at 5pm so I couldn't call them back to complain about their rubish item.

Bought a unit from Arthauss a few years back and loved it so when we needed another one for a different space they were a natural choice. The range is great with some amazing designs.
Built the second unit and overtightened a screw which left a mark. Contacted customer service. Fully expected to have to buy a part but they provided a replacement part with no charge and even free shipping. Very impressed. Would recommend both product and company.

It was the first time of mine experience with this company. I ordered two units and I'm happy with quality of it. The delivery was on time.