I ordered at a time when they were having severe problems getting orders fulfilled. My order was originally two weeks late and then it was wrong. Customer service was very good and got the reorder und... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered my picture at the start of July and it had a few delays in shipping . The company answered email and phone call I made with professionalism. I will definitely will order from art com again.... Se mer
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The items were packaged nicely and the art was more lovely than I expected. The only criticism was a delay in shipping. As a business owner, I understand there can be unexpected issues. I didn’t want... Se mer
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The framed print I got is beautiful. The only reason I didn't give 5 stars was because there was a lot of contradictory emails about the status/shipment of my order. At first it seemed the order didn'... Se mer
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Företagsinformation
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Art.com makes discovering and buying wall art a truly enjoyable experience, offering the world’s largest collection of premium-quality art prints and décor. With millions of wall art prints in every imaginable style—from modern abstracts and photography to vintage posters and classic masterpieces—finding art that perfectly matches your style and space has never been easier. We’ve made it simple to browse by subject, color, room, or artist so you can quickly find the perfect piece for your home, office, or any space you want to transform. Once you’ve found the art you love, we offer handcrafted finishing options that elevate it from a print to a stunning, ready-to-hang work of art. Choose from over 100 custom-crafted frames, hand-stretched canvas prints, durable wood-mounted art, or protective lamination—often for about 40% less than a custom frame shop. Every order from Art.com is backed by our commitment to museum-grade quality, exceptional craftsmanship, and a 100% satisfaction guarantee. Our prints are produced with the finest materials and advanced printing technology to ensure vibrant colors, sharp details, and lasting beauty. At Art.com, we believe that when you find art you love, you love your space even more. That’s why we make it easy, affordable, and inspiring to bring beautiful wall art into your life. Whether you’re decorating an entire home, refreshing a single room, or searching for the perfect gift, Art.com is your trusted partner for art that tells your story.
Kontaktuppgifter
4,2
Bra
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Art.com
Thanks a ton—your thoughts help us keep improving for awesome customers like you.
Svar från Art.com
We appreciate you! Thanks for the feedback and for being part of our community.
My art came w a scratch at the park…
My art came w a scratch at the park like part of the print was ripped off and you can see the exposed white paper under
10 juli 2026
Svar från Art.com
I'm so sorry to hear your order arrived damaged. If you need further assistance, please don't hesitate to reach out to our Customer Care team here: https://www.art.com/help/talktous. Thank you.
Svar från Art.com
Thank you for sharing your experience—we value your voice and your business.
Great quality; fast shipping
I ordered a print from Art.com with a nice frame and a UV resistant acrylic front. The quality of the print I received was great. The packaging it came in is top notch, with plenty of padding and spacing around the box. The color of the frame I ordered is a bit off from what was shown online, which is annoying, but my wife is happy with it. So far it's been hanging in indirect sunlight for ~9 months without any signs of wear. Highly recommended.
20 oktober 2025
Svar från Art.com
Thanks for your feedback! We're grateful for the opportunity to serve you.
Svar från Art.com
We’re grateful for your support and appreciate you taking the time to share your thoughts.
There were black smudges on the white…
There were black smudges on the white border of my artwork I ordered
2 juli 2026
Svar från Art.com
We're very sorry your order didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact our Customer Care team here: https://www.art.com/help/talktous. Thank you.
Ordering our print was easy
Ordering our print was easy. The options were easy to understand and selecting choices was simple. The delivery process was well explained. Our print arrived on time, safe, and very well wrapped. We couldn’t be happier with our print and with Art.com.
29 juni 2026
Svar från Art.com
Thanks so much—we truly value your feedback and your loyalty as a customer.
No. Just no. Never again.
Well, I'm still battling with "customer service" via emails. They are NOT answering my question. It's been a nightmare and I will NOT buy from this store again.
I do not see a way to respond to Art.com‘s response so I’m adding it here as additional information. It has been over a month since my original purchase and I was told I would get a refund. I received part of the refund. Meanwhile, I have at least 20 back and forth emails in which I am being promised a refund, but it never arrives. Toward the end of July, I was told it was processed, but there was a glitch on their end and it “didn’t go through”. It is supposedly being “re-processed”. It’s now August 13 and still nothing but promises. Meanwhile, I paid with Affirm and they are demanding payments and at this point it will affect my credit score if I don’t make payments. My opinion is worse at this time than when I originally posted. EXAMPLE… I paid for shipping for an article that they literally stated had never even began to be prepare. And they say they base their shipping on weight… This was the heaviest article in my order of four items. Three were canvas prints that are very, very light (and not worth the amount I paid btw), the fourth was a large wall hanging in a wooden frame (thus is the article that was never even made!). I was told I would also get reimbursed for the shipping fees. Again, nothing.
Wait, they did ask me to please come back again in the future because they’re in the midst of some type of move and that’s why some of their equipment isn’t working and why they never began even putting together the artwork that was to go on my wall. Yet they charged me for it and they charge me shipping for it. I will never go back to Art.com OR their Sister company allposters.com.
Trust pilots response of oh I’m so sorry this happened to you. If there’s anything else we can do let us know is just empty words. How has that help me in anyway? That is basically what all of their emails say. We’re so sorry and we’ll get it right. Let us know if we can help you in any other way. Let me be clear - they have not helped me at all! So to say, let us know if we can help you in any other way it’s just adding insult to injury. What a fecklessly run business.
4 juli 2026
Svar från Art.com
I'm truly sorry for your experience. I see you've already been in contact with our Customer Care team. If there's anything else we can do to help, please don't hesitate to reach out. Thank you.
Very high quality
The quality of both the stretched canvas and the framing is very high. And the color accuracy of the piece shown on your website compared to the delivered piece is perfect. Thank you.
6 juli 2026
Svar från Art.com
We really appreciate your input—it helps us grow and better serve amazing customers like you.
Svar från Art.com
Thank you! We’re always listening and appreciate hearing from customers like you.
The picture was exactly what we wanted…
The picture was exactly what we wanted for our collection.
30 juni 2026
Svar från Art.com
Your feedback means a lot to us—thank you for being a valued customer.
Timely arrival and in good condition
Timely arrival and in good condition, and my print was beautiful.
30 juni 2026
Svar från Art.com
We’re grateful for your support and appreciate you taking the time to share your thoughts.
My first order was lost in transit
My first order was lost in transit. I emailed on 4th of July weekend and someone answered me right away and my order was on the way!
Great customer service ⭐️⭐️⭐️⭐️⭐️
7 juli 2026
Svar från Art.com
Thanks so much—we truly value your feedback and your loyalty as a customer.
I was pleased with the quality of the…
I was pleased with the quality of the product and delivery service, but disappointed with the length of time it took to receive the picture due to reported shortages with framing material.
6 juli 2026
Svar från Art.com
Thanks for your feedback! We're grateful for the opportunity to serve you.
Extended delay in delivery…
I ordered two prints in early June that were to be delivered within 2 weeks. One is still pending and the other was delivered last week. Very disappointed in the service and delay.
16 juli 2026
Svar från Art.com
I'm truly sorry for your experience. I see you've already been in contact with our Customer Care team. If there's anything else we can do to help, please don't hesitate to reach out. Thank you.
Beautiful picture
Beautiful picture. I waited about 2 weeks before I received notification that the frame I chose was not available, so that delayed my order. Happy with the artwork, overall.
6 juli 2026
Svar från Art.com
We really appreciate your input—it helps us grow and better serve amazing customers like you.
Svar från Art.com
It means the world to us to hear from our customers—thanks for your feedback!
First time purchaser
First time purchaser. Although Art.com initially failed to ship my order they made it right by expediting the shipment. I'm thrilled with my new art! Love it!
23 juni 2026
Svar från Art.com
Thank you! Your feedback helps shape what we do and how we grow.
The quality of the prints is top notch
The quality of the prints is top notch. They came wrapped in acid paper in a triangle box. Very nice quality
26 juni 2026
Svar från Art.com
We appreciate you taking the time to share your thoughts—thank you.
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