Tech was on time. Patiently took me through everything as building with elevator was just purchased. Very thorough - feel good about having Arrow Lift provide service for us. He provided GREAT cust... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The product is outstanding and the individual people are great. This review is of the contracted maintenance process. We signed a support contract to get a checkup twice a year and were told the su... Se mer
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They arrived on time, did the work professionally and answered all our questions
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The install was prompt, The technician who did it was very competent and courteous, and the job he did was very well done. We are discovering new and pleasing things about our lift chairs as we use... Se mer
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Företagsinformation
Om Arrow Lift - Bloomington
Skrivet av företaget
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.
Stair Lifts
Home Elevators
Commercial Accessibility
Service
Other Solutions
Our mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.
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Kontaktuppgifter
1701 American Blvd E, Suite 12, 55425, Bloomington, Minnesota, USA
- 952-253-2000
4,7
Utmärkt
66 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very little trouble!
I have had very little trouble with my lift. The one time I did, they were very responsive with the turnaround time to fix it.
9 juli 2023
Svar från Arrow Lift - Bloomington
Hi Lois,
Thank you for your feedback! We're happy to hear that you've had a smooth experience with your lift and that our team was able to quickly assist when needed.
If you ever have more questions or need further assistance, we're just a phone call away.
Best regards,
The Arrow Lift Team
Lift was fine and worked for the short…
Lift was fine and worked for the short time we had it… however, buyer beware. The buy back offer is a bit misleading. We were told at the time we purchased this lift that we would get back a certain percentage back if we no longer needed the lift, even since it was a remanufactured unit. We had it for less than 14 months and were expecting at least 20% back. However, when it came time to have it uninstalled, we were told that “since it was a reconditioned lift the buy back was determined by the date the lift was built not when it was installed”. Also at that time, we were told that we wouldn’t be getting anything back because of the this manufactured date and that it was beyond the buy back timeframe. She said she would make an exception in our case and give us 10% back which calculated to $300.00.
We’ve already received the $300 and appreciate how quickly you got this to us…this buy back program should be a litt clearer at the time of purchase.
21 mars 2024
Svar från Arrow Lift - Bloomington
Hi John,
Thank you for sharing your experience! We're glad to hear you were happy with the lift's performance, and we're sorry there was confusion around the buyback program. We strive to provide excellent service, and your feedback is valuable to us as we consider how we might improve our processes.
If you ever have further questions or need assistance, please don't hesitate to reach out. We're always here to help.
Best regards,
The Arrow Lift Team
Polite tech was very nice
Polite tech was very nice. Did a GREAT job and worked quickly...
18 mars 2024
Svar från Arrow Lift - Bloomington
Hi Jean,
Thank you for your feedback! We're happy to hear that our technician was polite and met your needs.
If you have any further needs or questions, feel free to reach out.
Best regards,
The Arrow Lift Team
Friendly and knowledgeable salesman and…
Friendly and knowledgeable salesman and installer. The chair lift is very noisy and the extension arm at the bottom bangs down very hard,
I'm pleased to have it so I still can live on the second floor.
1 november 2023
Svar från Arrow Lift - Bloomington
Hi John,
Thank you for sharing your feedback. Please give us a call so we can help resolve your stair lift noise issue!
Best,
The Arrow Lift Team
Excellent no-pressure sales…
Excellent no-pressure sales presentation. Great customer service and install technician.
8 januari 2024
Svar från Arrow Lift - Bloomington
Hi Jeffrey,
Thank you for sharing your experience. We're so pleased to hear that our team members met your expectations!
Best,
The Arrow Lift Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.