Sam was really helpful. She listened to the things I needed to be included in the unoccupied buildings insurance that I couldn’t access through online quotes and was able to find exactly what I requir... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The Insurance agent(Linda) was extremely helpful,courteous and responsive.She had good product knowledge and made sure I bought the correct product at an affordable price.I was so pleased that she did... Se mer
Rang about our renewal price being quite high in comparison to other providers. Damian went through our policy and found various aspects we were paying for but didn't need. An update of personal det... Se mer
After a few small difficulties of getting through to your company I eventually spoke directly to one of your staff, Damian Michael. He was very helpful and managed to find a Landlord's house insuranc... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really pleased with the competitive…
Really pleased with the competitive quote and discount offered.
Nick made the process really easy.
House insurance renewal
Query was resolved and sphe took his time to explain in details with good customer relationship
Very friendly customer service
Very friendly customer service. Sphesehle from the customer service team was amazing, very patient and very helpful.
Well recommended ☆☆☆☆☆
dealt with in a very professional and…
dealt with in a very professional and efficient manner
Nick the advisor was knowledgeable and…
Nick the advisor was knowledgeable and easy to deal with. Insurance plan all sorted 👍
A young lady took my call
A young lady took my call, her name was Silindile Mlambi, she was really helpful. She didn't confuse me with a glut of superfluous information, told me what I needed to know and answered my questions well.
very helpful
Yolanda was very helpful and explained…
Yolanda was very helpful and explained every thing very clearly
First time with this company.
First time with this company.
Priya was very helpful in cancelling one cover and proposing another more in line with my request for building insurance.
No Refund...
Took out unoccupied home insurance while the sale of mum's property was ongoing as mum had alzheimers and had to go into care.
Called to cancel once the property was sold, sadly the same time mum passed away.
These DO NOT refund anything for terminating the policy early.
Will never use them again
Claimed for water leak by patio escape…
Claimed for water leak by patio escape of water they approved and said go ahead then refused to pay claim dealt with woman called Fran holdsworth rubbish company stay away
Terrible claims experience. Claim not addressed
Worst home insurer - Arkel underwriting - arranged by Intelligent Insurance. Filed a complaint 3 months back for tracing and repairing a water leakage that had happened. No response and no follow up from the claims handlers CPA adjusting! It was very difficult to file claim and speak to anyone from CPA adjusting who almost never picks the phone.
Awful firm
Awful firm. unqualified staff. had to go legal with them to even get a proper response. case ongoing
Wouldn't touch them with a barge poll
Wouldn't touch them with a barge poll. 2.5 years on having put our house repairs in the hands of their agents builders. I have nails sticking out of walls, plug sockets uncovered and everything is a fight.
Horrendous claims service and would not…
Horrendous claims service and would not recommend them to anyone. They don’t answer there phones and use every delay tactic possible to payout- avoid!!
Kary
If Kary is as good looking as she is professional, she is a super model.
Process was explained well and…
Process was explained well and relatively clearly (there is a lot of info to take in over then 'phone).
My contact was very helpful.
Damien provided simple answers to my…
Damien provided simple answers to my questions
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








