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Arebos Omdömen 5

•
TrustScore 3 av 5

2,9

Dagligvaruhandel
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Skriv ett omdöme

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation

  1. Dagligvaruhandel

Skrivet av företaget

AREBOS is a brand of Canbolat Vertriebs GmbH, which has made a name for itself as a medium-sized company from Würzburg. The company has been operating successfully in online retail since 2009 and specialises in products from the DIY, leisure and home & living sectors. AREBOS is characterised by its broad product range, which is accompanied by high quality at fair prices. Customers appreciate the variety of products on offer as well as the company's reliability and service-orientation.

Kontaktuppgifter

2,9

Medel

TrustScore 3 av 5

5 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 1 av 5 stjärnor

I have purchased a new Hot Tub

I have purchased a new Hot Tub. The communication to find out where it is, when it is due to arrive etc is non existent
I received the emails for purchases of the item.
Then an email to "track" my purchase, but it does not work. I have spent most of yesterday looking for info on how to contact them.
The only number.. "London" apparently. Is a German answer phone. The email address i have sent all the relevert info to, i have had no reply as yet.

How can i arrange some 1 to contact me about this. I have no idea and run out of ideas

5 januari 2026
Omdöme utan inbjudan
Logotyp för Arebos

Svar från Arebos

Thank you for your message and for bringing this to our attention. We are very sorry for the difficulties you have experienced with tracking your order and getting in touch with us.

Please be assured that we will look into your case immediately and someone from our team will contact you shortly to provide an update and assist you further.

We appreciate your patience and apologize for the inconvenience caused.

Betygsatt 1 av 5 stjärnor

Bought cordless hand vacuum cleaner a…

Bought cordless hand vacuum cleaner a year ago, IT IS ABSOLUTELY USELESS BEYOND BELIEF!!!
Suction virtually zero, have meticulously cleaned and still completely rubbish.
I CAN'T WARN PEOPLE ENOUGH NOT TO BUY ONE!!!!
A total waste of £70🤯🤯🤯

25 oktober 2025
Omdöme utan inbjudan
Logotyp för Arebos

Svar från Arebos

We’re sorry to hear about your experience. 😔

Please note that statutory warranty applies. For defects within 12 months, it’s assumed they existed at purchase (reversal of burden of proof).

Please contact our customer service with your order details so we can help.

Betygsatt 4 av 5 stjärnor

Untrustworthy business with good, dangerous products with unsuitable accessories and unreliable support

Bought solar shower on December 9 for €103.59 + €24.90 shipping. It fell and the bottom/lower part broke. They sold me a new one for €47.12 + €16.75 shipping, so I didn't have to pay for a full new one.

Update (03/23/2025): They're now charging me €53.97 for 2 small plastic pieces and a couple of small rubber sealing rings + €17.50 for shipping them within warranty.

Update (08/22/2025): It fell and broke again. Spent €170.76 on replacements. Hired a professional to install it. He concluded the provided screws were too short for the provided studs (the studs are ~5 cm but the screws are ~2.5 cm, so they never reach the bottom and remain lose). Complained on August 7. Arebos claimed the one-year liability period had already expired and the screws magically shrunk multiple centimeters due to product misuse and refused to compensate anything.

Update (09/01/2025): They finally agreed to refund after I initiated legal action.

Update (09/10/2025): I received the refund.

22 augusti 2025
Omdöme utan inbjudan
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Svar från Arebos

Dear Customer,

We are very sorry to hear about your experience. As already explained, the statutory warranty period had expired, which is why we were unable to offer compensation. Nevertheless, we have forwarded your feedback about the installation materials to our product team for review.

We sincerely apologize for the inconvenience and thank you for taking the time to share your feedback, which helps us improve.

Best regards,
AREBOS Customer Service

Betygsatt 4 av 5 stjärnor

After a shacky start, proved me wrong

After the initial order, where items went missing and what did arrive was damaged, customer service turned things around.
They went above and beyond in making sure that I was left with a positive attitude about dealing with the company and they succeeded. Anything can go wrong, it's how it's dealt with that matters. It is on that basis why I have updated my review.

2 december 2024
Omdöme utan inbjudan
Logotyp för Arebos

Svar från Arebos

Good day,

thank you for your feedback. We sincerely apologize for the inconvenience you've experienced. It seems that your packages may have been lost during transit, and we understand how frustrating this situation must be.

We would like to investigate the matter further and resolve it for you. Please contact our customer service team so we can verify the details and arrange for the missing items to be resent. We are committed to ensuring that you receive everything in perfect condition.

We appreciate your patience and hope to resolve this to your satisfaction.

Best regards,
AREBOS

Betygsatt 2 av 5 stjärnor

The food mixer arrived damaged

The food mixer arrived damaged. The splash guard was smashed and the electric plug had been tampered with. It looked as if it was a return that hadn’t been checked. It also took 8 days to arrive. The reason that I haven’t given less stars is that their customer service was excellent. I was given a refund without any problems. I would have accepted a replacement but was told that it would be the same length of time to be delivered, 8 to 10 days.

27 september 2024
Omdöme utan inbjudan
Logotyp för Arebos

Svar från Arebos

Good day,

Thank you very much for your feedback.

We apologize for the inconvenience caused and are pleased that you found a solution with customer service as quickly as possible.

We hope for further purchases and remain kind regards,

AREBOS

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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