Arc Comms Omdömen 114

TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

I have been with Arc Mobiles / Communications for at least 13 years but as a business I need reliability. a number of days without connection - losing business and communications is a priorit... Se mer

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Betygsatt 5 av 5 stjärnor

I was a little sceptical when MacKenzie cold called regarding upgrading our EE account. I didn't want a new phone just a new sim, there was no hard sell he listened and got me what I wanted. He go... Se mer

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Betygsatt 5 av 5 stjärnor

We have been dealing with Arc for over 15 years, probably since they opened their doors. The relationship is mainly over the phone, though in the early days we used to visit the office. They manage an... Se mer

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Betygsatt 5 av 5 stjärnor

Arc offered us a few networks and packages to suit our needs, and we ended up choosing EE. The service from Arc is excellent. Although we can still call EE everyone in our office much prefers to call... Se mer

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Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

114 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great to work with Arc

Great to work with Arc. The people there are lovely to deal with and paid our invoice nice and early!
Many thanks and we hope to work with you again soon.
Donald

25 november 2024
Omdöme utan inbjudan
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Svar från Arc Comms

Hi Donald,
Thank you for the lovely review of your experience!

Betygsatt 5 av 5 stjärnor

Sorted out our confused contracts

Our contracts really needed making sense of as we had become out of sync. Thanks to Steve for patience, clarity and savings.

30 oktober 2024
Omdöme utan inbjudan
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Svar från Arc Comms

Hi Sue,
Thanks for the lovely review. Really pleased that you have been happy with the service so far!

Betygsatt 5 av 5 stjärnor

We have been clients for some years

We have been clients for some years and have just renewed our contract. The service we received is second to none and I would whleheartedly recommend Arc Mobiles to business customers for a simple hassle free process.

17 oktober 2024
Omdöme utan inbjudan
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Svar från Arc Comms

Hi Chris,
Thanks for the great review! If you need any future support or assistance please dont hesitate to contact us.

Betygsatt 5 av 5 stjärnor

Have been with Arc Mobile for many…

Have been with Arc Mobile for many years and am totally satisfied with their efforts on my part. Have always been offered good deals which amounted to saving’s each month.

27 september 2024
Omdöme utan inbjudan
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Svar från Arc Comms

Hi Geoffrey,
Thanks for the great review. It's pleasing to hear that we have been able to keep saving you money over the years and hopefully that can continue into the future. Please get in touch if you need any future support.

Betygsatt 5 av 5 stjärnor

Great service quickly dealt with what…

Great service quickly dealt with what we needed and saved us money. Mackenzie was great and communicated with us regularly. Would definitely recommend

26 september 2024
Omdöme utan inbjudan
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Svar från Arc Comms

Hi Leanne, Thank you for the great review! Please don't hesitate to contact us if you need any future support or assistance!

Betygsatt 5 av 5 stjärnor

Mackenzie at Arc Mobiles has been so…

Mackenzie at Arc Mobiles has been so helpful, wouldn't go anywhere else for my phone now I've found Arc. Amazing deal on my new phone & next day delivery!!

24 september 2024
Omdöme utan inbjudan
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Svar från Arc Comms

Dear Rebekah,
Thanks for the great review!
If you need any future support or service please dont hesitate to give us a call!

Betygsatt 5 av 5 stjärnor

amazing service. very impressed

will never go elsewhere, Dave always goes above and beyond to get me the most competitive deals. Would recommend.

23 september 2024
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Svar från Arc Comms

Dear Alyvia, Thank you for the great review!

Betygsatt 1 av 5 stjärnor

WE WERE UNABLE TO MAKE CONTACT WITH…

WE WERE UNABLE TO MAKE CONTACT WITH THEM ON ANY OF THE NUMBERS THEY GAVE. HAVE THEY CLOSED. THEIR SERVICE WAS VERY POOR. AVOID!!

29 augusti 2024
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Svar från Arc Comms

Hi Paul,
Sorry to see you felt the need to leave a bad review.
I understand that your Account Manager (Mackenzie) was off work sick on Friday, but Lee picked up your message and called you back and dealt with your query straight away on the same day.
As a result - Please can you remove this review?

Betygsatt 5 av 5 stjärnor

Steve always offers me the latest and…

Steve always offers me the latest and best deals!

22 juli 2024
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Svar från Arc Comms

Hi Laura, thanks very much for the great review! It helps show new customers that we are authentic and do a good job for our customers. If you need any other support please dont hestitate to contact us.

Betygsatt 5 av 5 stjärnor

Highly recommend

Mackenzie was helpful, helped reduce my bill. Would reccomend

17 juni 2024
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Svar från Arc Comms

Hi Josh, Many thanks for the great review!!

Betygsatt 5 av 5 stjärnor

Steve at Arc has been fantastic, efficient patient and thorough.

Steve at Arc has been fantastic. Received a call from him today to let me know my business contract was due for renewal, not only did he reduce our cost per month for the service but my package was increased along with a new handset.
Steve had also gone through our account to ensure that the services we are using were correct and were at the best possible cost. Subsequently further reduction in cost for our services were made.

We have used Arc at our business for many years and will continue to do so for years to come.
Thank you.

14 juni 2024
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Svar från Arc Comms

Thank you for the wonderful review. If you need any future support please dont hesitate to give us a call.

Betygsatt 1 av 5 stjärnor

Unwanted spam

Unwanted spam. I received numerous emails from them. Each one is more annoying and more pushing. I never was their customers. Company who send aggressive spam to random people can’t be trustworthy…… if you want to investigate, best will be ask your managing director who send that spam: antony@

Let me know how your investigation will go on. My review is fair and based on experience with your company. You send SPAM to my work email account. And I don’t like it.

23 maj 2024
Omdöme utan inbjudan
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Svar från Arc Comms

Hi Artur,
I'm sorry that you have left a 1 star review of arc mobiles. Have you had an email from arcmobiles.co.uk or was it from someone else?

Within your review you state that you have never been a customer of ours and have never spoken to us. We don't feel that it is fair for you to leave a 1 star review of our company without using our services and without ever speaking to us. Please can you give us your contact details to resolve any issue you have regarding an erroneous email so that we can investigate? Or alternatively please can you remove this review?

Betygsatt 5 av 5 stjärnor

The best part about Arc Business…

The best part about Arc Business Solutions Ltd is, that I can always call them regarding any issue at any-time direct. Also I have obtained a good rapport with my account manager called Steve Hardy. Keep up with the good work with the rest of the team. Thank for your ongoing support throughout. Kind regards Roger Smith.

21 maj 2023
Omdöme utan inbjudan
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Svar från Arc Comms

Hi Roger, many thanks for the great review!!

Betygsatt 5 av 5 stjärnor

Steve is very helpful

Steve is very helpful, speedy and efficient!
thanks for your Help with our account.

24 januari 2024
Omdöme utan inbjudan
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Svar från Arc Comms

Hi Ben, Thank you for the great review! Any future queries or questions please don't hesitate to get in touch.

Betygsatt 5 av 5 stjärnor

I needed a new handset and a sim only contract for my business…

I needed a new handset and a sim only contract.
David called me from Arc Mobiles to discuss my requirements and spent all the necessary time to find exactly which handset and deal options would suit me best.

I now had a brand new handset on the way, and also had a deal better than I had previously with 3 even after 8 loyal years of being a customer.

There was a delay with my delivery, and the guys at Arc Mobilrs worked tirelessly to locate it. It was discovered to be a courier error, and so the guys made sure to get me another sent out as a priority.

Anthony and his team at Arc Mobiles are so friendly and professional.
Their approach to services delivery is always very personal. Anthony and his team at Arc Mobiles are always available and very generous with their time.
I always measure great customer service by the time a service provider grants you without charge.

I highly recommend Arc Mobiles for all your business communication requirements.

25 juli 2023
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Svar från Arc Comms

Thank you for sharing this great review about our service :)

Betygsatt 5 av 5 stjärnor

Contract renewal and Upgrade

Great communication with Steve, really helpful and talked me through the best options for my upgrade and ongoing contract. They have always been very helpful when me or my work colleagues have any issues in setting up phone or when travelling abroad.
Highly recommend Arc Mobile

24 oktober 2023
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Svar från Arc Comms

Hi Jon, Many thanks for the great review!!

Betygsatt 5 av 5 stjärnor

Excellent communications provider

I spoke to arc mobiles about my needs to a Voip office phone system and some mobiles for my team. They came back with a good price and and even better customer service. Since that date if I have had any problems I can contact them round the clock and they sort it quickly.

15 september 2023
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Svar från Arc Comms

Hi Andy, Thanks for the great review! It's lovely to hear you have been happy with our service! Many thanks!

Betygsatt 5 av 5 stjärnor

Receiving excellent customer services…

Receiving excellent customer services gets rarer these days but this is what I received from Arc Mobiles recently.
Their communication is responsive and attentive, every query answered. This together with the after sales support means I would highly recommend this company when supplying mobile solutions.

12 juli 2023
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Svar från Arc Comms

Dear Haidee, Thank you for the lovely review of our service! If you have any future queries or need any advice or support, we are always happy to help!

Betygsatt 5 av 5 stjärnor

Personal service with great attention…

Personal service with great attention to detail. Really go out of their way to look after my business. Lee and David have been especially helpful. Thankyou!

11 juli 2023
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Svar från Arc Comms

Thank you for sharing your experience with our customer service team! If you need any future support or assistance please don't hesitate to get in touch!

Betygsatt 5 av 5 stjärnor

The perfect phone system

Lee took the time to explain exactly what type of phone system we needed and supplied a seamless transfer of our current number over to the new system. Nothing was too much trouble despite my numerous questions. Thank you.

3 maj 2023
Omdöme utan inbjudan
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Svar från Arc Comms

Hi Andy, many thanks for sharing your review of our service for your new phone system! If you need any future support please do get in touch!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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