Really poor. Incredibly clunky for trying to book childcare. Why so many options, past dates etc? Completely unnecessary and a total headache. Terribly designed software. Unsure why any school would o... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Useless App - impossible to log on - they know about the problem and yet do nothing to resolve the issue. About time schools scrapped their links to Arbor and chose a more reliable method of payment... Se mer
as a student using arbour this app is absolutely terrible, when the teachers set me homework I can never swipe it off so it sits in the overdue section. its confusing and difficult to use. we had rece... Se mer
I am a parent , I have 2 children at 2 schools , both using Arbor. Arbor Parent App is very poor at supporting multiple schools. Arbor Help pages in fact says it can't be done. (After an hour... Se mer
Företagsinformation
Skrivet av företaget
At Arbor, we’re on a mission to transform the way schools work for the better, with brilliant, intuitive tools designed to make a difference. We’re the UK’s most popular cloud-based MIS, and are used by over 5,000 schools and 400 MATs to work more collaboratively, free staff from unnecessary admin and make a measurable improvement to the way they work each day.
Kontaktuppgifter
Floor 8, HYLO, 103-105 Bunhill Row, EC1Y 8LZ, London, Storbritannien
- hello@arbor-education.com
- arbor-education.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 8 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good but needs improvement
Okay so let's get started, Arbour is good however it could be improved a lot. I love that you can see merits, attendance, your subjects, timetables and what teachers you have. However what I don't get is why the student arbour doesn't show the child what they get demerits for or positive incidents. I get the whole food situation for the parents but it would be good for the students to see negative, positive incidents, how much money they have for food and such. Linking back to the beginning, good but needs improvement. Maybe if they change these things I would go to 5 star, they definately need it
Useless App
Useless App - impossible to log on - they know about the problem and yet do nothing to resolve the issue.
About time schools scrapped their links to Arbor and chose a more reliable method of payments
Zero stars!
as a student using arbour this app is…
as a student using arbour this app is absolutely terrible, when the teachers set me homework I can never swipe it off so it sits in the overdue section. its confusing and difficult to use. we had recently transferred from class charts to arbour, I would recommend not investing your money into arbour and instead put your money into class charts.
shameful website
i dont know why my school uses this, its is so poor. the website takes ages to load, on phones it takes 5 mins. it is always glitching, password is always wrong even though i double check thats its the right one.
Absolutely shocking app
Absolutely shocking app. Logged me out randomly. Saved password doesn't work. Requested a password reset, never got an email. Literally stuck. Crap crap crap.
Horrible for students. Never works.
Horrible for students never loads your timetable never works i think on avarage i need to put my password in atleast 4 times for it to log me in and overall i hate the app and this is 100% not because of any thing the teachers are doing on there like negitives this is because the app never works and has made me late loads to my lessons because it decides to tell me i have no lessons that day and randomly it decides to say i have been late 70% of the time and my attendance is 20% wich it is not.
It is poorly designed especially if you…
It is poorly designed especially if you have more than one child and more than one child in more than one school
AVOID AT ALL COSTS
Really poor. Incredibly clunky for trying to book childcare. Why so many options, past dates etc? Completely unnecessary and a total headache. Terribly designed software. Unsure why any school would opt to move to Arbor when there are ONLY negative reviews of the app online
Genuinely crud I want to go back to class charts
Really shit
I am a parent unhappy with Arbor
I am a parent , I have 2 children at 2 schools , both using Arbor.
Arbor Parent App is very poor at supporting multiple schools. Arbor Help pages in fact says it can't be done. (After an hour or so of experimenting I did find a way)
Arbor refuse to deal with parents ... all the App bug reporting and general help overhead is put on schools.
I dread to think how much tax money schools are paying to this company.
arbor sucks
arbor sucks
i have been using arbor for about 1 year now in school. i can whole-heartedly say this is probably worse than the introduction of sparx maths. i don't understand how an app can be so slow??? the apps requires so much problem solving to do something i could have done in 5 seconds on class charts. i get logged out every 2 weeks for zero reason and there is always something going wrong with the app. at one point i cant see my homework, next i can't check the app as a whole, because of one stupid terms of services glitch not letting my click accept. Would rather go the rest of my school years remembering everything instead of using this app. If i could give a rating worse than 1 star, i wouldn't think twice.
The worst piece of software I have ever…
The worst piece of software I have ever used. I can't log in because the drop down list of schools doesn't appear. My son (and various friends) can't log in because it asks him to change his password which he can't do. Two days back at school after the summer and he has already had two teachers so they can't use Arbor because it won't let them log in. How did anyone ever conclude that Arbor was ready to go to market and why on earth are schools choosing to use such dreadful software (in the case of my daughter's school, to replace a system that worked well)? This system will literally bring schools to a standstill, utter garbage.
Awful
Awful. The app asks for a new password, but doesn't integrate properly with Apple's password manager, so it won't enter the previous password. I can't possibly remember a password that I have to change every 180 days, so I have used a suggested password. Unfortunately, that doesn't fill in automatically and has to be copied and pasted from the separate passwords app. Then it won't come up with an automatic suggestion when redoing.
The worst experience ever
The worst experience ever
I can only assume the rather snotty developers of this app are related to people in high places. This app and website is a disgrace and actually a downgrade on the previous system - SchoolMoney which was woeful.
I cannot even see my balance - have they just taken my money? Or are they happily earning interest on it? Who knows.
This is an awful school app
Arbor is by far the worst school app I have encountered. It is confusing and consistently makes errors. Messages from the school do not come through properly and it messes up simple things such as timetables and attendance. Overall very unpleasant.
Possibly the worst app
Possibly the worst app I have ever used. Logging in is painful, switching between children at different schools is excruciatingly arduous. I presume the schools using this software are given it free as some sort of Alpha testing. It need a LOT of improvement.
Constant login issues make using the…
Constant login issues make using the Arbour app an unnecessarily arduous process.
It’s irritating enough being relentlessly harassed by school notifications day and night; apparently, Sundays are fair game too, but alas, I do try to keep up.
Unfortunately, the constant login problems and truly appalling layout turn what should be a simple task into an exercise in endurance. Finding anything feels unnecessarily difficult, and by the time I’ve finally managed to log in and navigate to whatever I was summoned for, I’ve generally lost the will to live.
Frankly, I’d rather spend an hour lying in a bed of nettles. At least the nettles wouldn’t ask me to log in again.
Possibly the worst app I’ve ever been…
Possibly the worst app I’ve ever been FORCED to use.
Wrap around car through it and doesn’t reduce invoices
Logs you out when it feels like it to fight to reset yoru password to get back in.
Clunky, arduous and stressful on all levels such a shambles of an app!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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