My experience was not great at all! The product was so very different and disappointing when I received it! I have contacted you twice for information as how to return it for a refund but have receiv... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
My experience was not great at all! The product was so very different and disappointing when I received it! I have contacted you twice for information as how to return it for a refund but have receiv... Se mer
Företaget har svarat
The items purchased I thought varied in quality. The necklace with small balls was very disappointing, can hardly see. It would be nicer if chain was thicker. Loved the bracelet and earrings. Arrive... Se mer
We were more than happy with purchases but had a minor problem with one item. Sarah immediately replaced it for us so problem solved in no time. Great Customer Service Sarah and Arabella Cleo.
I was looking for that exact necklace and looking at numerous websites arabellacleo looked the best quality and had the best reviews so I decided to buy it. I haven’t worn it as yet but the quality l... Se mer
Arabella Cleo is a jewellery designer based in Melbourne, Australia. Founded in 2018, we pride ourselves on being a small, independent business that is women owned and operated. We utilise high quality materials including freshwater pearls, genuine crystals and gemstones as well as 18 karat gold and 925 sterling silver. We aim to provide exceptional customer service and enjoy connecting with our wonderful customers and community. Arabella Cleo offers rings, bracelets, necklaces and earrings with a focus on timeless yet modern designs. Our goal is to provide fashionable, high quality jewellery at an attainable price point.
GPO, 3000, Melbourne, Australien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I wrote to you when I encountered a problem after receiving the item, but you didn't respond at all.
I have bought from Arabella Cleo once before and very happy each time with the quality of the jewellery and the service.
Pleasantly surprised with the necklace, it's lovely and looks just like the picture.
My first experience of buying from Arabella Cleo was good. I am a private buyer who made a purchase of 1 item only. But the service was excellent. A phone enquiry was handled courteously and competently, and the item arrived well packaged. Thank you.
Not very good quality. Earring hook very spindly feels like it would easily break
These pants are more like a child’s size , not adults size sorry … love the earrings though . I would like to return the leggings .
Unfortunately I was disappointed with my purchase, I wanted a choker necklace , so when I went into google search , Arabella Cleo popped up . They advertised 2 choker gold plated necklaces , I bought one , when I tried it on the shortest the necklace came to was to by collar bones , not a choker length 🙁
The earrings were shown as quite large but when i received them they were so small i could not get them on . I think they should be marked for babies .Vinnies will get them .I will not shop from there again .

Svar från Arabella Cleo
I've just received my bow necklace and omg it's so so cute. I really love it!!
Items I ordered were lovely and nice quality. However, rings are much smaller than appear in the photos and therefore I had to return them which was not a problem.
Good customer service.
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