My experience was not great at all! The product was so very different and disappointing when I received it! I have contacted you twice for information as how to return it for a refund but have receiv... Se mer
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Det här tycker kunderna
The items purchased I thought varied in quality. The necklace with small balls was very disappointing, can hardly see. It would be nicer if chain was thicker. Loved the bracelet and earrings. Arrive... Se mer
We were more than happy with purchases but had a minor problem with one item. Sarah immediately replaced it for us so problem solved in no time. Great Customer Service Sarah and Arabella Cleo.
I was looking for that exact necklace and looking at numerous websites arabellacleo looked the best quality and had the best reviews so I decided to buy it. I haven’t worn it as yet but the quality l... Se mer
Företagsinformation
Skrivet av företaget
Arabella Cleo is a jewellery designer based in Melbourne, Australia. Founded in 2018, we pride ourselves on being a small, independent business that is women owned and operated. We utilise high quality materials including freshwater pearls, genuine crystals and gemstones as well as 18 karat gold and 925 sterling silver. We aim to provide exceptional customer service and enjoy connecting with our wonderful customers and community. Arabella Cleo offers rings, bracelets, necklaces and earrings with a focus on timeless yet modern designs. Our goal is to provide fashionable, high quality jewellery at an attainable price point.
Kontaktuppgifter
GPO, 3000, Melbourne, Australien
- info@arabellacleo.com
- arabellacleo.com
4,6
Utmärkt
141 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I made a silly error in my purchase and…
I made a silly error in my purchase and customer service was brilliant (and patient) with my request/change. Attentive and super quick. Thank you Sarah.
5 januari 2025
Necklace broke not even 1 day had to…
Necklace broke not even 1 day had to fix it myself
30 december 2024
Thankyou
Very Happy with whole experience with Arabella Cleo . Prompt, efficient and easy shopping & Personal Staff even @ Christmas Time !
Thankyou
23 december 2024
I love all of the pieces I received…
I love all of the pieces I received from Arabella Cleo!
They are beautiful & high quality.
27 oktober 2024
I purchased 2 pairs of hoop earrings I…
I purchased 2 pairs of hoop earrings I for Xmas presents
I wore one pair and lock must not be very secure I lost earring after only having for a week and am very disappointed!!
2 december 2024
Higg quality, affordable jewellery
I recently ordered the mother of pearl necklace, a ring and the hearts bracelet. The quality is amazing and the pieces are gorgeous! Will definitely purchase again
12 december 2024
Omdöme utan inbjudan
I recently purchased three items
I recently purchased three items, including two rings and a necklace, and I am thoroughly impressed with the quality of all of them. Each item exceeded my expectations, showcasing excellent craftsmanship and design. The pricing is very reasonable, and the quality is truly commendable. I highly recommend buying from this seller; they offer great value and reliable service.
26 november 2024
Really amazing very beautiful necklace…
Really amazing very beautiful necklace and bracelet, one did break but was probably my fault and I did manage to fix it
20 november 2024
Very disappointing
My order arrived yesterday, 28th November. I've always been happy with my purchases from Arabella Cleo, but this time I'm not.
Apart from the fact I was disappointed in the size of the pearl earrings, I believe I purchased three for two bracelets and one pair of earrings. I received ONE bracelet and TWO pair of earrings.
Such a shame as the bracelets were to be gifts and I don't have anyone to give the second pair of earrings to.
28 november 2024
Svar från Arabella Cleo
Hi Lyndel,
Thank you for taking the time to leave a review and for supporting our small business with multiple orders. We are sorry to hear that you are disappointed.
We have reviewed your order and you purchased 2 pairs of earrings and 1 bracelet, meaning you have been sent the correct items. Please refer to your emailed order confirmation for your reference.
However if this is not what you are after we offer free returns so you are more than welcome to return your items. We can also send you out another bracelet free of charge if you would prefer.
Kind regards,
Arabella Cleo 🤍
Excellent
I got a set of earrings and two rings to wear to a wedding. Speedy shipping, great quality. I loved each piece so much.
31 oktober 2024
how well they look
i have my new order the ear rings look so nice on happy with them look nice with my necklace
11 oktober 2024
As advertised, good quality
The necklace I got was exactly as advertised and it's beautiful! The chain is on the shorter side but I know people like that so I'm not upset
30 september 2024
Efficiency of shipping
30 september 2024
Poor quality (plastic) jewellery bought wholesale from overseas. Not worth the price tag.
Arabella Cleo’s jewellery is sadly plastic, bought from wholesale overseas & not good quality.
I thought for the price they would be better than the same quality/design of jewellery sold at Kmart - but the only difference between the two was the price tag ;(.
I ended up having to give my sister a different gift for her birthday given the poor quality earrings would have been an insult for her 21st.
You seem like a lovely person Arabella, I hope you choose to do wholesale for locally Australian-made briccabrack in the future, there are many artists here looking for sellers like you - your business is powerful and I wish you didn’t ship poor quality items from overseas.
20 september 2024
Great Company
Great Company, so many products to choose from, great quality and good value for money.
23 september 2024
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