Fast and easy scheduling service online and flexible scheduling. I got an appointment in 2 days. The staff were helpful and efficient. Also, after service, whether you were home or not, you get a fo... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Aptive is a scam. Their sales tactic is quite invasive. The salesman, Michael, who came to our house literally would not take "No" for an answer, to the point of questioning our financial status. We c... Se mer
Företaget har svarat
Appreciate the email notice from Aptive about a week before scheduled service date. If inside treatment needed or wanted this allows time to reschedule and / or time to move furniture away fro... Se mer
Företaget har svarat
This young company is impressive in that thus far, they do what they say they will do, at the time scheduled. They are also very good at follow-up, including written descriptions and photos. This make... Se mer
Företaget har svarat
Företagsinformation
Welcome to Aptive Pest Control
Skrivet av företaget
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Kontaktuppgifter
125 Washington St, Unit 3, 02035, Foxborough, MA, USA
- 13392178459
We overthink pests so you don't have to.
4,2
Bra
108 omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
2-Fold Appreciation: Service Tech & Aptive…
Appreciate the email notice from Aptive about a week before scheduled service date. If inside treatment needed or wanted this allows time to reschedule and / or time to move furniture away from baseboards & windows etc prior to arrival.
On day of treatment Tech sends a text about 30 minutes prior to arrival & follows-up with text upon arrival. If treatment only requested for outside areas, no need to be home.
Techs are always friendly, courteous & professional. Efficiently perform and explain upon arrival each treatment which varies for each season.
Follow-up from both the tech (text) & email from Active, list all the areas where service was performed along with photos of the different areas of applied treatments.
18 februari 2026
Svar från Aptive Pest Control - Boston
Hi there,
Thank you so much for sharing your detailed feedback! We’re thrilled to hear that our communication and thoroughness make the service process convenient and informative for you. At Aptive Environmental, we strive to provide clear notifications, professional and courteous service professionals, and detailed follow-ups, including photos, so our customers feel confident in the care their home receives.
It’s wonderful to know that the efficiency, explanations, and seasonal treatments provided by our team have made a positive impact. Feedback like yours motivates us to continue delivering the high-quality, thoughtful service our customers deserve. We truly appreciate you choosing Aptive!
-Jasmine
Dedicated to getting the job done right
At some previous visit a tech had t removed the bait trap under our shed without notification and this time the tech no only trudged through the snow to do the work but also came back to replace the missing trap as the work had been done before I could request it while on site. Courtney did great work
14 februari 2026
Svar från Aptive Pest Control - Boston
Hi Shawn,
Thank you for taking the time to share your experience and for being part of the Aptive family. We’re glad to hear that Courtney went the extra mile, especially working through the snow and making sure the missing bait trap was replaced without you needing to ask. That level of care and follow-through is exactly what we strive for with every visit.
We also appreciate you pointing out the earlier concern with the trap being removed without notification. Feedback like this helps us continue improving communication and consistency for our customers. Thank you again for choosing Aptive and for recognizing Courtney’s great work. We’re grateful for the opportunity to care for your home.
-Jasmine
Svar från Aptive Pest Control - Boston
Hi Brian,
Thank you for sharing your feedback! We’re thrilled to hear that you’ve experienced consistent, reliable, and excellent service. At Aptive, we take pride in delivering thorough, professional pest protection while keeping every home and yard we serve safe and comfortable.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Svar från Aptive Pest Control - Boston
Hi there,
Thank you for your kind words. We’re so glad to hear that your experience with Aptive has been professional, personable, and trustworthy. Providing service you can rely on while making you feel comfortable and heard is exactly what we strive for every day.
We truly appreciate you choosing Aptive to care for your home and for taking the time to share your feedback.
-Jasmine
Scheduling is never clear until the…
Scheduling is never clear until the tech is on their way. Doesnt allow for considerate planning on our part. Also, this time tech only did around the garage. Didnt check in with us. I was sitting by a window and never saw them walk by.
22 januari 2026
Svar från Aptive Pest Control - Boston
Hi there,
Thank you for taking the time to share this feedback with us. I can understand how unclear scheduling and limited communication would make it difficult to plan your day, and that’s not the experience we want for our Aptive customers.
Our goal is for service to feel predictable, respectful of your time, and thorough. It’s concerning to hear that the service professional didn’t check in with you or clearly communicate the scope of the visit, especially when expectations around the treatment areas weren’t aligned. That’s something we want to take a closer look at.
We truly appreciate you being part of the Aptive neighborhood and for bringing this to our attention. If you’re willing, please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and work toward a better experience moving forward.
Thank you again for choosing Aptive and for sharing your experience with us.
-Jasmine
The exterminator was on time
The exterminator was on time. He was professional and polite and very informative about mice.
20 januari 2026
Svar från Aptive Pest Control - Boston
Hi Chevon,
Thanks for taking the time to share your experience with Aptive. We’re glad to hear your service professional arrived on time and took the time to explain what was going on with the mice in a clear and helpful way. Providing knowledgeable, respectful service is something we care a lot about, especially when it comes to concerns inside the home. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate the trust you’ve placed in our team.
-Jasmine
Svar från Aptive Pest Control - Boston
Hi there,
Thank you for the kind words and for being part of the Aptive family. Hearing that our service professionals are prompt, courteous, and thorough means a lot to us, because that’s exactly the experience we aim to provide on every visit. We appreciate you trusting Aptive to take care of your home, and we’re grateful to have you as part of our neighborhood.
-Jasmine
They show up like clockwork every…
They show up like clockwork every month. They do a thorough job and address any problem areas every time. The provide a written report of their visit along with photos to back it up. Reasonable pricing too.
18 januari 2026
Svar från Aptive Pest Control - Boston
Hi Camille,
Thank you for taking the time to share this, we really appreciate it. Consistent visits, thorough service, and clear documentation are all important parts of the experience we aim to deliver at Aptive, so it’s great to hear that those things have stood out to you.
Our service professionals work hard to address problem areas each visit and make sure you have a clear record of what was done, including photos, so there’s full transparency. We’re also glad to hear you’ve found the pricing reasonable.
Thank you for choosing Aptive and for being part of our community, we appreciate your trust and look forward to continuing to take care of your home.
-Jasmine
Trust the application that was done.
15 januari 2026
Svar från Aptive Pest Control - Boston
Hi Susan,
Thank you for sharing your feedback! We’re glad to hear that you trust the application and feel confident in the service provided. At Aptive, we take pride in delivering thorough, reliable pest control while ensuring our customers feel informed and secure in the work being done.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Aptive Pest Control is 100%
Aptive Pest Control is 100% pet-friendly, eco-friendly, and customer friendly. They are meticulous in performing all the tasks, and share their results in both text and photos. They are very responsive to changes and requests. Their staff is very professional.
23 december 2025
Svar från Aptive Pest Control - Boston
Hi Ariel,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team’s commitment to being pet-friendly, eco-friendly, and customer-focused has made a positive impact for you. At Aptive, we take pride in being thorough, transparent, and responsive, and it’s wonderful to know that our efforts, from sharing results with photos to adapting to your needs, have made a difference.
We truly appreciate you choosing Aptive and being part of our community. Your feedback motivates our team to continue delivering the professional, attentive service you’ve come to expect.
-Jasmine
I had a mouse problem
I had a mouse problem, but with Aptive it is solved. Their service people are always prompt and courteous.
6 januari 2026
Svar från Aptive Pest Control - Boston
Hi Kimberly,
Thank you for sharing your experience! We’re so glad to hear that your mouse problem has been resolved and that our service professionals have been prompt and courteous. At Aptive, providing effective solutions while treating every home with care is a top priority, and it’s wonderful to know that’s reflected in your experience.
We truly appreciate you choosing Aptive and being part of our community. Your feedback motivates our team to continue delivering the reliable, professional service you’ve come to expect.
-Jasmine
I like the company but they went up in…
I like the company but they went up in price by almost $25 a visit/per month. In that case I'm debating on canceling the service or not:-(
31 december 2025
Svar från Aptive Pest Control - Boston
Hi Christa,
Thank you for sharing your feedback. I completely understand how a price increase can be frustrating and make you reevaluate your service, especially when you’ve been happy with Aptive otherwise.
At Aptive, we strive to provide the most effective and reliable pest control solutions, and sometimes adjustments in pricing are necessary to maintain the quality and level of service our customers expect. That said, your loyalty and satisfaction are very important to us, and we want to make sure you feel good about the value you’re receiving.
We’d be happy to review your account with you and go over the services included, so you have a clear picture of what your investment covers. Please reach out to us directly at socialmedia@goaptive.com, we’d love the opportunity to ensure your experience with Aptive continues to be a positive one.
-Jasmine
Good communication, good consistency
This young company is impressive in that thus far, they do what they say they will do, at the time scheduled. They are also very good at follow-up, including written descriptions and photos. This makes our experience with them more meaningful and concrete. We were skeptical at first, since they came to us via a door-to-door solicitation (usually a no-no for us). But the staff we have encountered seem to know their "stuff" and have so far given us good service -- they come when scheduled and do the work they've described. These are qualities hard to find these days amongst independent contractors.
10 januari 2026
Svar från Aptive Pest Control - Boston
Hi Francie,
We’re thrilled to hear that your experience with Aptive has been positive and that our team has lived up to your expectations. Providing reliable service, clear communication, and thorough follow-up including photos and written details is exactly how we strive to make every visit meaningful and transparent for our neighbors. We understand first impressions are important, and we’re glad our staff has shown professionalism and knowledge from the start. Thank you for choosing Aptive and being part of our community. We truly appreciate your trust in us.
-Jasmine
Good exterminator
I had some issues with mice in my garage. Traps caught some the next day!
3 januari 2026
Svar från Aptive Pest Control - Boston
Hi Will,
Thank you for sharing your experience! We’re glad to hear that our service made an immediate impact and helped address the mice issue in your garage. At Aptive, providing fast, effective solutions to pest problems is our top priority, and it’s great to know our efforts are making a difference.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.
-Jasmine
Always helpful and communicative
Always helpful and communicative. 10/10 service every time.
30 december 2025
Svar från Aptive Pest Control - Boston
Hi Jesse,
Thank you for sharing your experience! We’re thrilled to hear that our team has been consistently helpful and communicative, and that you’ve had a 10/10 experience with Aptive. Providing reliable, attentive service is our top priority, and it’s wonderful to know our efforts are making a difference. We truly appreciate you being a valued part of the Aptive community!
-Jasmine
I am always provided a date when there…
I am always provided a date when there coming to my home and the day of, they provide the time they will be showing up.
9 december 2025
Svar från Aptive Pest Control - Boston
Hi Robin,
Thank you for sharing this. We’re glad to hear the scheduling communication has been clear and reliable. At Aptive, we know how important it is to have advance notice and a time window you can actually plan around, and we work hard to keep customers informed every step of the way.
We truly appreciate you choosing Aptive and being part of our community. If there’s ever anything you need or questions about upcoming service dates, we’re always happy to help.
-Jasmine
Cannot do as asked. Toxic and dangerous
Despite explicit instructions not to use pesticides, the company destroyed my pollinator habitat by not informing the workers. This is on the company, not the person who destroyed my yard. Thousands of dollars and years of work to rebuild nature were destroyed in a morning by a careless and toxic company
9 december 2025
Svar från Aptive Pest Control - Boston
Hi Elizabeth,
Thank you for taking the time to share this. What you described is deeply upsetting, and we understand why this feels like a significant and personal loss. A pollinator habitat represents time, care, and a real commitment to protecting the environment, and it’s not something that can simply be replaced.
At Aptive, we take environmental responsibility seriously, and situations like this are not acceptable. We are actively reviewing how customer-specific restrictions are recorded and communicated to prevent anything like this from happening again. We also want the opportunity to speak with you directly, understand the full scope of the impact, and discuss meaningful next steps.
Your feedback is being taken seriously, and we appreciate you holding us accountable. Please reach out to us directly at socialmedia@goaptive.com so we can connect with you personally and work toward a resolution.
-Jasmine
Trinity did great!
Trinity did great. he was good about explaining what work was being done and why.
14 december 2025
Svar från Aptive Pest Control - Boston
Hi Diana,
Thank you for sharing your feedback! We’re thrilled to hear that Trinity did a great job and took the time to explain the work being done and why. At Aptive, we pride ourselves on knowledgeable and attentive service, and it’s wonderful to know our team is meeting those standards.
We truly appreciate you being a part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
I've tried to cancel several times and…
I've tried to cancel several times and they keep coming back. I turned the guy away the second time he came and he said no problem. I'm now on disability and can't afford it. If I can't cancel in person and have it be done, that's just bad business.
27 november 2025
Svar från Aptive Pest Control - Boston
Hi there,
Thank you so much for bringing this to our attention. I can understand how frustrating this experience has felt, especially after you’d already expressed that you needed to cancel. When you’re managing so much, the last thing you should have to worry about is whether your request was handled correctly. I appreciate you letting us know so we can address this for you.
At Aptive, we want every customer to feel supported and respected, and it’s clear this situation didn’t reflect that. We’d really like the opportunity to make things right and ensure your cancellation is taken care of the way it should be. When you have a moment, please reach out to us directly at socialmedia@goaptive.com so we can review your account with you and get everything fully resolved.
Thank you again for sharing your experience. You’re valued as part of our Aptive neighborhood, and we’re here to help however we can.
-Jasmine
These guys are great
These guys are great! We moved to our new home, and a sales rep came to our door within the first few days. There is always such a bad reputation for them, but he was so polite, and he was really helpful with what he was advising would be best for our yard.
I live next to a stream, and he had anticipated that that would be a big area that bugs would congregate from. The first visit I did not ask them to do anything extra with the misquitos and wow they were bad! The next visit I asked them if they could do something specifically for the mosquitos and they placed something on the fence and after that the mosquitos weren't nearly as bad, and that was in August. I love how they go around the house to knock down all the spider webs.
Also, everytime they come, they will text you before to let you know that they are on their way, and they always ask to speak with you directly for any concerns you may have before they get started.
We haven't had any issues with bugs inside our house, but I had read in the policy I signed that they will come out again for free if the bugs you requested they paid special attention to were still causing an issue.
The most reassuring part for me is that they don't do anything to eradicate bees. I am a big bee person, so I appreciate their their chemicals are not intended to kills any bes because they are vital for our survival
For the service, I definitely think it is a reasonable price.
12 september 2025
Svar från Aptive Pest Control - Boston
Hi Brittney,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team has been helpful, thorough, and communicative from the very first visit. It’s great to know that the personalized treatments, from addressing mosquitoes near the stream to knocking down spider webs, have made a positive impact on your yard and home.
We’re especially glad to hear that our approach aligns with your values, including our care to avoid harming bees. At Aptive, we strive to provide effective, responsible, and customer-focused service that gives homeowners peace of mind.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home and yard for years to come.
-Jasmine
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.