Fast and easy scheduling service online and flexible scheduling. I got an appointment in 2 days. The staff were helpful and efficient. Also, after service, whether you were home or not, you get a fo... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Overall the problem with our ants has gotten worse. The representative who came was nothing but nice but didn't seem to have a solution or why the ants are worse vs when we started.
Företaget har svarat
Appreciate the email notice from Aptive about a week before scheduled service date. If inside treatment needed or wanted this allows time to reschedule and / or time to move furniture away fro... Se mer
Företaget har svarat
This young company is impressive in that thus far, they do what they say they will do, at the time scheduled. They are also very good at follow-up, including written descriptions and photos. This make... Se mer
Företaget har svarat
Företagsinformation
Welcome to Aptive Pest Control
Skrivet av företaget
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Kontaktuppgifter
125 Washington St, Unit 3, 02035, Foxborough, MA, USA
- 13392178459
We overthink pests so you don't have to.
4,0
Bra
115 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Sketchy Company
Unfortunately, Aptive has been irresponsible with their service on my property. I had asked that through the winter they replenish rodent traps once a month and they only did it once. Then they did not show up for any service the entire Spring, and yet billed me for each month even when service was not performed. Just today they contacted me, June 10th to schedule service. I tried contacting them the past few months, to no avail, and they never returned my call. They have not been reliable. The people they send are younger, energetic persons who seem to try their best. However, as a company, I have little trust in them and have canceled their services. Since I entered into a service contract with them 12 months ago, they have only serviced my property 4 times, while billing me for each month.
9 juni 2026
Omdöme utan inbjudan
Svar från Aptive Pest Control - Boston
Hi Victor,
Thank you for taking the time to share this feedback. We’re very sorry to hear about the missed visits, billing concerns, and lack of follow-up you experienced. That’s not the level of reliability or communication we aim to provide at Aptive.
We understand how frustrating it is when scheduled service expectations aren’t met, especially when you’ve been billed without feeling the work was properly completed. Situations like this should always be clearly communicated and fully handled with consistency and accountability.
We’d appreciate the opportunity to review your account in detail and better understand what occurred. Please reach out to socialmedia@goaptive.com directly so we can look into this further and ensure everything is properly handled.
-Jasmine, Aptive Care Team
They cancelled an appointment in April…
They cancelled an appointment in April - just having signed a new contract that would have them come out MORE frequently - - not that bugs are an issue in MAY and JUNE!
Never communicated other than to cancel and never reshcedule
When contacted - they gave a $15 refund after missing TWO MONTHS! Seriously!!!!
THEN they tell me they will schedule me for June and then AUGUST - - so ONCE in the summer months... canceling this shitty service
**WHILE I APPRECIATE THE RESPONSE - THE FIRST LEVEL CLEARLY DID NOT DO WHAT WAS NECESSARY TO RESOLVE THE ISSUE, AND THE SERVICE WAS CANCELLED. IT WOULD NOT HAVE TAKEN MUCH TO UNDERSTAND THE GAP IN THE SUMMER MONTHS FOR SERVICE - THE IMPORTANCE OF IT - AND ENSURE A SCHEDULE WAS PUT TOGETHER TO SOLVE THE ISSUE. THEY DIDN'T. YOUR FIRST LINE RESPONDERS NEED TRAINING IN ACTUAL SERVICE. ***
8 juni 2026
Omdöme utan inbjudan
Svar från Aptive Pest Control - Boston
Hi Christopher,
Thank you for taking the time to share this feedback about your experience with Aptive. We’re very sorry to hear about the missed appointment, the lack of clear communication, and the frustration this has caused, especially during a time when you expected more consistent service.
What you described around cancellations, rescheduling, and billing does not reflect the standard we aim for, where service should feel reliable, clearly communicated, and properly handled. We understand how disappointing this must feel, and this is something we want reviewed and addressed appropriately.
Please reach out to socialmedia@goaptive.com directly so we can look into your account in detail and work toward getting this fully handled the right way.
-Jasmine, Aptive Care Team
Service was not up to par on the last service this month was not…
The last service this month was not satisfactory. One of the bait stations was missed. For the first time in years we are experiencing ticks in the yard and black ants in the house. Aptive went ahead and raised the prices this year and the service is not up to par. It leaves me to wonder if I should not be shopping for a better service provider.
22 maj 2026
Svar från Aptive Pest Control - Boston
Thank you for taking the time to share your feedback with us, Kevin! It’s especially disappointing to hear these concerns after years of service. Finding a missed bait station, noticing increased tick activity in the yard, and seeing black ants inside the home would understandably leave you questioning whether the service is meeting your expectations.
We'd appreciate the opportunity to review your recent service history and better understand the concerns you've raised regarding treatment quality and pest activity. Please email us at socialmedia@goaptive.com with your service address and any additional details you'd like to share so our team can take a closer look and ensure this is handled with the care you deserve!
-Alexis, Aptive Care Team
Overall the problem with our ants has…
Overall the problem with our ants has gotten worse. The representative who came was nothing but nice but didn't seem to have a solution or why the ants are worse vs when we started.
27 maj 2026
Svar från Aptive Pest Control - Boston
Thank you for sharing your experience with us, Colleen. It’s discouraging to feel like the ant activity has increased rather than improved over time, especially when you were hoping for clearer answers and a more effective solution. We do appreciate you recognizing the kindness of the service professionals who have stopped by, though we'd really like to explore your options so you start seeing the results you deserve.
Please email socialmedia@goaptive.com with your service address and any additional details about where you’re continuing to see activity so our team can review your service history and assist further. We're here to help!
-Alexis, Aptive Care Team
Svar från Aptive Pest Control - Boston
Hi Susie,
Thank you so much for taking the time to share this! We’re really glad to hear our team was polite, on time, and knowledgeable during your service.
At Aptive, our goal is to make every visit smooth, reliable, and fully handled from start to finish, so it means a lot to know that came through in your experience. We truly appreciate you choosing Aptive and are always here whenever you need us.
-Jasmine, Aptive Care Team
The current technician treating my…
The current technician treating my property does a great job. He knows the issues and is very thorough.
16 maj 2026
Svar från Aptive Pest Control - Boston
We really appreciate you taking a moment to share this with us, customer! It's absolutely wonderful to know that you've been so satisfied with the service our team has been providing. Our goal is to provide reliable treatments with a smile, and we look forward to continue protecting your home from pests for years to come. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Cancelation policy ridiculous
Cancelation policy ridiculous. You have to cancel on the specific date. Service people do NOT listen to customer requests to ring bell coming and going.
8 maj 2026
Svar från Aptive Pest Control - Boston
Thank you for sharing this with us, Susanne. I’m sorry to hear the cancellation process and communication during visits have felt frustrating, especially when expectations around timing and notifications weren’t met the way you needed.
We’d really like the opportunity to review your account details and feedback so we can better understand what happened and ensure your concerns are properly documented. Please contact us at socialmedia@goaptive.com with your service address and any additional information, and we’ll handle this from there!
-Alexis, Aptive Care Team
Did not send Pictures of spray the area
Did not send Pictures of spray the area he was on time for the appointment
1 maj 2026
Svar från Aptive Pest Control - Boston
Thank you for taking the time to share this, Isalino. We’re really glad to hear the service professional arrived on time, but we’re sorry to hear that you didn’t receive the treatment photos and that this created frustration. We understand how important it is to have clear documentation of the work performed during each visit.
Please note that all treatment photos are located in your customer portal at my.goaptive.com using the email on file to log in.
We appreciate your feedback and will make sure your concern about the missing photos from this visit is documented. If you’d like this formally reviewed, you’re welcome to contact socialmedia@goaptive.com with your service address and any relevant details so we can take a closer look. We're here to help!
-Alexis, Aptive Care Team
Tyler my technician took the time to…
Tyler my technician took the time to answer some questions for me being it was the first service of the year !!!
3 maj 2026
Svar från Aptive Pest Control - Boston
Hi Steve,
That’s great to hear, and we really appreciate you sharing it! First service of the year is always an important one, and it’s good to know Tyler took the time to walk you through things and answer your questions. That kind of communication helps make sure everything is handled smoothly and with confidence from the start.
We’ll be sure to pass your feedback along to Tyler, he’ll appreciate it. Thanks for choosing Aptive and trusting us to keep things handled for your home!
-Jasmine, Aptive Care Team
Chris performed his job well
Chris texted me to let me know he was on his way. He arrived shortly. He did everything he needed to do.
1 maj 2026
Svar från Aptive Pest Control - Boston
Thanks for taking a moment to share this with us, Dave! It’s great to hear that Chris communicated his arrival time and arrived shortly after, then completed the service thoroughly. We appreciate you sharing your experience and trusting Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
PRAISE FOR APTIVE
They always alert me when they will be coming, and then let me know they have been there.
23 april 2026
Svar från Aptive Pest Control - Boston
Hi Sheryl,
It’s great to hear you’ve had a consistent experience with clear notifications before and after each visit. That kind of communication helps everything run smoothly and gives you peace of mind knowing what’s happening at your home.
At Aptive, we aim to make every step feel handled from start to finish, so you’re never left wondering what’s going on. Thank you for choosing Aptive and trusting us with your home, we truly appreciate you being part of our community.
-Jasmine, Aptive Care Team
Great Service
Fast and easy scheduling service online and flexible scheduling. I got an appointment in 2 days. The staff were helpful and efficient. Also, after service, whether you were home or not, you get a follow-up text/email of the services provided, along with pictures.
30 april 2026
Svar från Aptive Pest Control - Boston
We’re happy to hear your experience with scheduling was quick and convenient, and that our team was helpful and efficient throughout the process, Tonia! It’s also great that the post-treatment updates and photos gave you clear visibility into the work completed. We appreciate your feedback and the opportunity to handle your pest concerns. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Svar från Aptive Pest Control - Boston
Hi Carolyn,
It’s always great to hear when our team leaves that kind of impression, thank you for sharing. We’ll be sure to pass the kind words along to Courtney, she’ll really appreciate it. At Aptive, we’re all about making sure every visit feels smooth, friendly, and fully handled from start to finish. Thanks again for choosing Aptive and being part of the neighborhood.
-Jasmine
Service Tech provided info and answered…
Service Tech provided info and answered all questions
21 april 2026
Svar från Aptive Pest Control - Boston
Hi Mary,
Thanks so much for sharing this, we really appreciate the feedback and are glad to hear your Aptive service professional took the time to provide information and answer all your questions. That level of communication is exactly what we aim for on every visit, making sure you feel informed and confident that everything is handled properly from start to finish. We appreciate you choosing Aptive, and we’re always here to keep things handled for your home whenever you need us.
-Jasmine
Not our usual experience this round. Please avoid windows with liquids.
Unfortunately, when they were applying the liquid chemicals on the house the squirted above the windows which caused drips to go down most of my windows. This is the first time this is occurred so hopefully you can inform the technician to be more careful in the future and avoid dripping chemicals down windows
10 april 2026
Svar från Aptive Pest Control - Boston
Hi Paula,
Thanks for taking the time to share this and for being an Aptive customer.
I’m really sorry about the drips on your windows after the treatment. That’s not the level of care we expect during service, and I understand how frustrating it is to have to deal with that afterward. Even though it hasn’t happened before, it’s still something we want to correct.
We’ll make sure this feedback is shared with your service professional so extra care is taken around windows and application moving forward. Please reach out to us at socialmedia@goaptive.com so we can also take a closer look at your account and address this directly with you.
At Aptive, we’ve got this handled, and that includes making sure your home is treated carefully as well as effectively every time.
-Jasmine
The service rep was very good and…
The service rep was very good and listened to our needs
17 april 2026
Svar från Aptive Pest Control - Boston
Hi Josh,
Thank you for sharing this, we really appreciate it. We’re glad to hear your service professional took the time to listen closely to your needs and delivered a positive experience, that kind of attentiveness is exactly what we aim for at Aptive. We’ve got this handled, and we’ll keep working to make sure every visit continues to feel just as responsive, thoughtful, and tailored to you.
-Jasmine
Svar från Aptive Pest Control - Boston
We really appreciate you taking a moment to share this with us, Carol! It’s great to hear that our service professional was courteous and followed through on the service as expected. Providing reliable and respectful care is always our goal, and we're glad that stood out. Thank you for being a valued part of Aptive and for choosing us to handle your pest concerns!
-Alexis
Thorough courteous service
Technician messaged upon arrival, asked about any specific needs, treated perimeter of house and snapped pictures at each location
1 april 2026
Svar från Aptive Pest Control - Boston
We really appreciate your feedback, Grape! It's fantastic to hear that our service professional provided you with excellent service by communicating effectively and addressing your specific needs. We're so glad the treatment and the thorough documentation with pictures met your expectations. Your perfect rating of 5.0 is truly appreciated and motivates us to continue delivering the best possible service. If you have any more feedback or need further assistance, please don't hesitate to reach out. Thanks for being the best part of Aptive!
-Alexis
Technician was very professional and…
Technician was very professional and friendly. All work was completed quickly and efficiently.
7 april 2026
Svar från Aptive Pest Control - Boston
We really appreciate you taking the time to share your feedback with us, Lisa! It’s wonderful to hear our service professional was friendly, provided expert service, and that everything was completed quickly and efficiently. We’re glad the visit was smooth and met your expectations. Thank you for choosing Aptive to handle your pest concerns!
-Alexis
Knowledgeable
Before treating my yard, Dylan talked to me about my concerns. He was pleasant and knowledgeable.
4 april 2026
Svar från Aptive Pest Control - Boston
It’s great to hear Dylan took the time to listen to your concerns before starting the treatment and that he was both pleasant and knowledgeable throughout the treatment, J! That kind of thoughtful, informed service really makes a difference, and we’re glad it stood out to you. Thank you for choosing Aptive to handle your pest concerns! We're grateful to have you with us.
-Alexis
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.