I have experienced a poor business model with aptive during my entire subscription. They offer one thing deliver completely different. Their technicians are fine for the most part but the spray they... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The service provided by Aptive is great. The technicians are respectful, friendly, and communicative. They will send a text before arriving and always ask if we have any new and/or specific areas that... Se mer
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My Aptive Rep, Alec, made my experience great. The stars are for him. He knew my house and remembered my preferences. He is also professional and friendly. Please note, your website is not so great... Se mer
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They are so respectful and patient to attending to your home and issues. They also take pictures of your hot spots to show you.
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Företagsinformation
Skrivet av företaget
Aptive Pest Control in Stone Mountain, GA offers dependable residential pest control services designed to protect your home from common Georgia pests. Our local Stone Mountain team provides customized treatment plans to address ants, spiders, cockroaches, rodents, and more. We’re committed to delivering effective solutions and professional service throughout the Atlanta metro area. Serving Stone Mountain and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Call today for a quote and choose a pest control plan that fits your needs.
Welcome to Aptive Pest Control
Skrivet av företaget
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Kontaktuppgifter
1960 Parker Ct, 30087, Stone Mountain, GA, USA
- 14048825498
We overthink pests so you don't have to.
4,4
Utmärkt
167 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Aptive payment
The pest control people are very good. The customer service people are great but the payment system is not.
11 september 2025
Svar från Aptive Pest Control - Atlanta
Hi Karen,
Thank you for sharing your feedback and for being a valued Aptive customer. We’re glad to hear that our pest control team and customer service staff have provided great service. We sincerely apologize for any frustration you’ve experienced with the payment system. Your feedback is important, and we’ll share this with our team to see how we can improve the payment experience for our customers.
-Jasmine
Quarterly pest service is always…
Quarterly pest service is always thorough and we have noted a number of dead cockroaches outside near house in the few days following treatment.
5 september 2025
Svar från Aptive Pest Control - Atlanta
Hi there,
Thank you for sharing your feedback! We’re glad to hear that your quarterly Aptive service continues to be thorough and effective. Seeing results like reduced pests, including cockroaches around your home, is exactly what we aim for with every visit. We truly appreciate you trusting Aptive to protect your home and look forward to continuing to provide the same reliable, attentive service each quarter.
-Jasmine
Always a great job
Always a great job. Techs are thorough and treat all areas of concern. Rarely see any bugs and services are reasonably priced. Thanks Aptive.
3 september 2025
Svar från Aptive Pest Control - Atlanta
Hi Nick,
Thank you for sharing your experience with Aptive! We’re thrilled to hear that our service professionals provide thorough service and address all areas of concern, helping to keep your home comfortable. It’s wonderful to know that our services are making a difference and that you find them reasonably priced.
We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same level of care.
-Jasmine
Service representative was very polite…
Service representative was very polite but did a poor job on knocking down the cobwebs.
26 augusti 2025
Svar från Aptive Pest Control - Atlanta
Hi Sally,
Thank you for sharing this with us. We’re glad to hear your service professional was polite, but it’s clear the quality of the cobweb removal didn’t meet the high standards we set at Aptive. We truly appreciate you bringing this to our attention so we can address it. We’d like the opportunity to send a service professional back at no additional cost to ensure your home is treated thoroughly. Please reach out to us at socialmedia@goaptive.com so we can get this scheduled and make sure everything is taken care of properly. Your satisfaction matters to us, and we’re committed to getting it right.
-Jasmine
Pay for Treatment but they don't want provide service
I signed a year contract with Aptive and completed it on 7/31/25, I cancelled account number 3414196, on 8/5/25 but Aptive wants me to pay for the month of August, even though they didn't provide me with service for the month. I stated, I would pay for the service but you have to come out and spray but they refused. Why would I pay for a service, I didn't receive?
5 augusti 2025
Omdöme utan inbjudan
Svar från Aptive Pest Control - Atlanta
Hi Rita,
Thank you for sharing your feedback. I’m sorry for the confusion and frustration regarding your account. At Aptive, we want every customer to feel they are receiving the service and value they expect. I’d like the opportunity to review your account and resolve this issue for you. If you’re open to it, please reach out at socialmedia@goaptive.com so we can discuss the situation, confirm the account details, and ensure any concerns regarding billing or service are addressed fairly. Your satisfaction is important to us, and we appreciate the chance to make this right.
-Jasmine
This young man did not come to the door…
This young man did not come to the door to introduce himself. I wanted him to spray inside the house as well! He only communicated thru text before he arrived!
16 augusti 2025
Svar från Aptive Pest Control - Atlanta
Hi Sheila,
Thank you for sharing your feedback. I’m sorry to hear that your experience with our service professional didn’t meet your expectations. At Aptive, we aim to provide courteous, thorough service and clear communication at every visit, and it sounds like we fell short in this instance.
I’d like the opportunity to make this right. If you’d like, we can schedule a follow-up visit to ensure your home is fully treated inside and out, and I’ll make sure the service professional introduces themselves and reviews the treatment plan with you beforehand. Please reach out at socialmedia@goaptive.com so we can get this scheduled at your convenience.
-Jasmine
They did not complete service
They did not complete service. I called and spoke with a manager for a reschedule and no one has called me back or even sent me an email. I have been with Aptive for sometime now but it seems like I am getting the run around. I am not happy at all.
23 augusti 2025
Svar från Aptive Pest Control - Atlanta
Hi Kelvin,
Thank you for bringing this to our attention. I’m very sorry to hear about the frustration you’ve experienced. At Aptive, we take pride in providing reliable and timely service, and it’s concerning to hear that we didn’t meet that standard for you.
I’d like the opportunity to make this right and ensure your service is completed promptly. Please reach out to us at socialmedia@goaptive.com with your service address so we can get a reservice scheduled and address any concerns directly. Your satisfaction is very important to us, and we appreciate the chance to restore your confidence in Aptive.
-Jasmine
Svar från Aptive Pest Control - Atlanta
Hi Randall,
Thank you for sharing your feedback! We’re glad to hear that our expertise, problem-solving, pricing, and scheduling have met your expectations. At Aptive, we take pride in providing thorough, effective, and customer-focused pest control, and it’s wonderful to know our efforts are making a positive impact for you.
-Jasmine
Happy Customer
I very much appreciate the high level of communication. I receive a text when I am scheduled for a treatment; the customer care person texts me when he is on his way, he reports back following service and includes pictures. The level of bugs in our home is way down. I am super happy that we chose to make a change to Aptive. Highly Recommend.
20 augusti 2025
Svar från Aptive Pest Control - Atlanta
Hi Pam,
Thank you for sharing your experience! We’re thrilled to hear that our communication and thorough service have made a difference and that the level of pests in your home has significantly decreased. At Aptive, we take pride in keeping our neighbors informed and confident in the work we do while delivering effective, reliable pest control. We truly appreciate you being part of the Aptive neighborhood and for recommending us, and we look forward to continuing to protect your home.
-Jasmine
On time every visit
On time every visit. Communicates effectively before, during & after visit. Very thorough & professional.
16 augusti 2025
Svar från Aptive Pest Control - Atlanta
Hi Vernon,
Thank you for taking the time to share your experience! We’re thrilled to hear that our team has been on time, communicates effectively, and provides thorough and professional service. At Aptive, we strive to deliver not only effective pest protection but also a seamless and informative experience for our customers.
We truly appreciate you choosing Aptive and look forward to continuing to protect your home.
-Jasmine
Ineffective
Everyone I’ve spoken to has been really nice and polite. But my yard is still SWARMING with mosquitos. When you get out of the car in the driveway, they’re on you instantly. I have seen less roaches in and around the house but they’re still very much present.
13 augusti 2025
Svar från Aptive Pest Control - Atlanta
Hi Rey,
Thank you for sharing your experience and for noting the professionalism of our team. I’m glad to hear you’ve noticed some improvement with roaches, but I completely understand how frustrating it must be to still be dealing with mosquitoes around your home. That’s not the level of relief we aim to provide at Aptive, and I want to make sure your concerns are fully addressed.
I would love the opportunity to personally review your account and coordinate with our service team to evaluate your property, ensure treatments are applied effectively, and discuss strategies to reduce the mosquito activity. Our goal at Aptive is to protect your home and give you peace of mind both inside and outside, and I want to make sure we get this right for you.
Please reach out to me directly at socialmedia@goaptive.com so we can schedule a follow-up and make sure your home is properly cared for. We truly appreciate your feedback and the chance to improve your experience.
-Jasmine
Pass for a more established company next time
We were promised whole house and yard spraying by the salesperson. The techs just spray around the base of the house and eaves.
Their scheduling is a mess, we get mutliple confirmations and appointments within days of each trying to overlap and charge for extra visits.
12 augusti 2025
Svar från Aptive Pest Control - Atlanta
Hi Victor,
Thank you for sharing your experience. I’m very sorry to hear about the confusion with your treatments and scheduling. I understand how frustrating it must be to expect whole-house and yard coverage and feel like that hasn’t been fully delivered.
I’d like to review your account and ensure the treatment plan aligns with what was promised, as well as clarify the scheduling process so there are no overlapping appointments or unnecessary charges. Please reach out to us at socialmedia@goaptive.com with your service address so we can take a closer look and make this right.
We truly appreciate you being part of the Aptive neighborhood and giving us the opportunity to address these concerns.
-Jasmine
Notifications
I do not receive emails regarding when my next treatment will be.
When I reported this, a solution, such as text messages, was not provided.
7 augusti 2025
Svar från Aptive Pest Control - Atlanta
Hi Cathy,
Thank you for sharing your experience. We’re sorry to hear that you haven’t been receiving appointment notifications and that an alternative solution wasn’t offered when you reported the issue. At Aptive, we want to make it simple to stay informed about your services, whether by email, text, or phone.
Please reach out to us directly at socialmedia@goaptive.com so we can update your communication preferences and ensure you’re notified in the way that works best for you moving forward. We appreciate you bringing this to our attention and giving us the opportunity to improve your experience with Aptive.
-Jasmine
Svar från Aptive Pest Control - Atlanta
Hi Sandra,
Thank you for sharing your experience with Aptive! We’re glad to hear that our services have been effective in controlling the pests around your home. Keeping your home protected and giving you peace of mind is exactly what we strive for. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Aptive is able to protect the home from…
Aptive is able to protect the home from the outside in.
Scheduling would be made more convenient with a quarterly option and to be able to specify am or pm.
6 augusti 2025
Svar från Aptive Pest Control - Atlanta
Hi Tom,
Thank you for sharing your feedback and for trusting Aptive to protect your home. We’re glad to hear you feel confident in the coverage we provide. We also appreciate your suggestions regarding scheduling options and the ability to choose AM or PM time frames, and we’ll be sure to share this with our team as we continue looking for ways to make our service even more convenient for our customers.
-Jasmine
I continue to have problems with ants…
I continue to have problems with ants which I’ve mentioned twice in the last two visits. For the cost of the service it just doesn’t seem reasonable, particularly with the poor performance.
25 juli 2025
Svar från Aptive Pest Control - Atlanta
Hi Clare,
Thank you for sharing your experience with us. I understand how frustrating it is to still be dealing with ants despite bringing it up during recent visits. At Aptive, we aim to provide effective, lasting solutions, and it’s clear we haven’t met that standard for you yet. I’d like to review your account and arrange for a service professional to take a closer look and work on resolving the issue. Please reach out to us at socialmedia@goaptive.com so we can make this right. We value you as part of the Aptive neighborhood and appreciate the chance to improve your experience.
-Jasmine
Your technician was uncommunicative
Your technician was uncommunicative, and frankly rude. This service was to check the annual termite stations and I’ve found several still covered with pine straw undisturbed. This type of service isn’t what I experience with the techs supporting my regular pest service. On his initial service phone call I thought he was for pest service which I had a week prior so I was a bit confused, then checked my calendar to see it was the annual termite review. Never contacted me after the inspection- just drove away.
22 juli 2025
Svar från Aptive Pest Control - Atlanta
Hi Walter,
Thank you for sharing your experience with us. At Aptive, we strive to deliver clear communication and thorough service at every visit, so I’m sorry to hear this wasn’t reflected during your termite station inspection. We understand how important it is for your home to be well cared for and for our service professionals to keep you informed every step of the way. I’d like to personally look into this and make sure your concerns are addressed. Please reach out to us at socialmedia@goaptive.com with your contact info so we can follow up directly and work toward a better experience. Your feedback helps us improve, and we appreciate you bringing this to our attention.
-Jasmine
I have used Aptive for years and have never been disappointed in their service
Arrived timely, completed process efficiently, kept me informed and updated re process. Made sure I knew how long my pets needed to be kept out of yard.
25 juli 2025
Svar från Aptive Pest Control - Atlanta
Hi Donald,
Thank you for taking the time to share your experience! We’re glad to hear that our team arrived on time, worked efficiently, and kept you informed every step of the way. Clear communication—especially around important details like pet safety—is something we prioritize at Aptive Environmental.
We appreciate you trusting us to protect your home and loved ones, and we look forward to continuing to provide you with attentive, reliable service. Thanks again for being part of the Aptive family!
-Jasmine
Svar från Aptive Pest Control - Atlanta
Hi Kirk,
Thank you for sharing your experience! We're so glad to hear that your service professional was both knowledgeable and helpful—that’s the level of expertise and care we aim to provide at Aptive.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with top-quality service.
-Jasmine
The technician did a great job…
The technician did a great job explaining the process and detailing what he did at my home in Forsyth County, GA
3 juli 2025
Svar från Aptive Pest Control - Atlanta
Hi Jackie,
Thank you for sharing your experience! We’re glad to hear that your Aptive service professional took the time to clearly explain the process and detail the treatments performed at your Forsyth County home. Providing thorough communication is a key part of our commitment to delivering exceptional service, and we appreciate you trusting Aptive to protect your home. We look forward to continuing to serve you with care and professionalism!
-Jasmine
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