I have experienced a poor business model with aptive during my entire subscription. They offer one thing deliver completely different. Their technicians are fine for the most part but the spray they... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The service provided by Aptive is great. The technicians are respectful, friendly, and communicative. They will send a text before arriving and always ask if we have any new and/or specific areas that... Se mer
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My Aptive Rep, Alec, made my experience great. The stars are for him. He knew my house and remembered my preferences. He is also professional and friendly. Please note, your website is not so great... Se mer
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Jared was very professional, asking questions about what he needed to focus on, if we had seen any insects inside or outside etc. He was very thorough and detailed spraying where I asked to, took car... Se mer
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Företagsinformation
Skrivet av företaget
Aptive Pest Control in Stone Mountain, GA offers dependable residential pest control services designed to protect your home from common Georgia pests. Our local Stone Mountain team provides customized treatment plans to address ants, spiders, cockroaches, rodents, and more. We’re committed to delivering effective solutions and professional service throughout the Atlanta metro area. Serving Stone Mountain and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Call today for a quote and choose a pest control plan that fits your needs.
Welcome to Aptive Pest Control
Skrivet av företaget
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Kontaktuppgifter
1960 Parker Ct, 30087, Stone Mountain, GA, USA
- 14048825498
We overthink pests so you don't have to.
4,4
Utmärkt
165 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Aptive Pest Control - Atlanta
Hi Mylee,
Thank you for sharing your experience and for being part of the Aptive neighborhood. We’re so glad to hear that our service professional not only addressed your specific concerns but also took extra steps to ensure your home was fully cared for. Our goal is always to provide service that’s tailored to each customer’s needs, and it’s wonderful to know that came through during your visit.
Your feedback encourages our team to keep going above and beyond for every home we service. Thank you for trusting Aptive to protect your home.
-Jasmine
The employee was on time
The employee was on time. He sprayed my yard and filled the rat trap. He was polite and answered all of my questions.
24 oktober 2025
Svar från Aptive Pest Control - Atlanta
Hi JoAnn,
Thank you for sharing your feedback. We’re glad to hear that our service professional was on time, thorough in treating your yard, and attentive in answering your questions. At Aptive, we take pride in providing reliable, professional, and customer-focused service to every home.
We truly appreciate you being part of the Aptive community and look forward to continuing to provide high-quality service for your home.
-Jasmine
Svar från Aptive Pest Control - Atlanta
Hi Sharonita,
We’re so glad to hear that your service professional made such a great impression! At Aptive, we pride ourselves on providing knowledgeable and friendly service while keeping your home protected. Your feedback means a lot to our team, and we appreciate you being part of the Aptive neighborhood.
-Jasmine
Timely actions not taken on an agreement made
I had called Active pest control on September 2, 2025 at 3pm and talked to the manager to push out the treatment until after winter and he agreed to do so and that there will be no charges until I call Aptive to resume the services a well the new charges will $55.
Eventhough - Active scheduled treatment 2 weeks back and they did not turn up for that service but then they did come this week for service.
The service from Active is good - no doubt about it but the follow up actions after an agreement is reached are not completed in a timely manner.
23 oktober 2025
Svar från Aptive Pest Control - Atlanta
Hi Dilip,
Thank you for taking the time to share your experience. I completely understand how frustrating it must have been to have an agreement in place but still see a service scheduled afterward. That’s definitely not the smooth follow-up we aim for at Aptive, and I truly appreciate you bringing it to our attention.
I’m glad to hear that you’ve been happy with the quality of our service, that means a lot to us. I’d like to take a closer look at your account to make sure everything matches the agreement you made and that your service schedule is set exactly how you prefer going forward.
If you don’t mind sharing your service address, I’ll personally review this and make sure it’s corrected right away. Please reach out to us directly at socialmedia@goaptive.com.
Thank you again for being part of the Aptive neighborhood and for giving us the chance to make things right.
-Jasmine
You are too expensive
You are too expensive! You have only come by 3 times in the past 4 months and I still have a flea problem! You are fired!!! I can do a better job myself!
8 oktober 2025
Svar från Aptive Pest Control - Atlanta
Hi Craig,
Thank you for sharing your feedback. I completely understand how frustrating it can be to continue dealing with a flea problem despite your recent services. Your comfort and satisfaction in your home are very important to us, and I’m sorry that your experience hasn’t met your expectations so far.
At Aptive, we aim to provide effective pest control and ensure our customers feel confident in their service. I’d like to make sure your flea issue is properly addressed and explore any adjustments we can make to better resolve it. If you’re open to it, please reach out to us directly at socialmedia@goaptive.com so we can review your account, schedule any needed follow-up visits, and discuss the best options to get your home fully protected.
We appreciate you being a part of the Aptive neighborhood, and we’re committed to making this right.
-Jasmine
Your technicians are courteous and…
Your technicians are courteous and thoughtful of their customers
5 oktober 2025
Svar från Aptive Pest Control - Atlanta
Hi James,
Thank you so much for taking the time to share your feedback. We’re thrilled to hear that our service professionals have been courteous and considerate during your service. At Aptive, we take pride in providing not only effective pest control but also a positive and professional experience for every customer.
Your kind words mean a lot to our team, and we truly appreciate you being part of the Aptive neighborhood.
-Jasmine
Excellent service
Excellent service! Colin was Very thorough! I appreciate his attention to detail!
Shirley Davis
2 oktober 2025
Svar från Aptive Pest Control - Atlanta
Hi Shirley,
Thank you for sharing your feedback! We’re thrilled to hear that Colin provided thorough service and paid close attention to detail. At Aptive, we strive to deliver professional, reliable, and effective pest control for every customer, and it’s wonderful to know our team made a positive impact.
We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home comfortable.
-Jasmine
The technician covered all areas and…
The technician covered all areas and sent pictures - even of my cat at the back door! :=)
4 oktober 2025
Svar från Aptive Pest Control - Atlanta
Hi Tina,
Thank you for sharing your feedback! We’re thrilled to hear that our service professional thoroughly covered all areas and provided pictures, including a fun moment with your cat. At Aptive, we strive to provide thorough, detailed, and personable service, and it’s wonderful to know our efforts are appreciated.
We truly value having you as part of the Aptive family and look forward to continuing to keep your home comfortable!
-Jasmine
Agent was great to work with
27 september 2025
Svar från Aptive Pest Control - Atlanta
Hi Jeff,
Thank you for sharing your feedback! We’re glad to hear that our agent provided a great experience. At Aptive, we strive to deliver professional, attentive, and friendly service for every customer, and it’s wonderful to know our efforts are appreciated.
We truly value having you as part of the Aptive family and look forward to continuing to keep your home protected.
-Jasmine
Lack of consistency …
I wish I could get the same tech each spray to build a relationship. Someone who knows my home and needs. I hate that it’s always a new person. Good one spray, iffy the next
3 oktober 2025
Svar från Aptive Pest Control - Atlanta
Hi Tina,
Thank you for sharing your feedback. I completely understand how important it is to have consistency with your service professional and to build a relationship with someone who knows your home and your needs. I’m sorry that your experience has been inconsistent, and I understand how frustrating that can be.
At Aptive, we strive to provide reliable and effective service, and we take feedback like yours seriously. Please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and do our best to provide a more consistent experience moving forward. We genuinely appreciate your feedback and the opportunity to make this right.
-Jasmine
Good service.
Chris is a nice guy, helpful, polite, took down most of the spider webs around the outside of the house. He asked if we needed any rooms avoided, or if any rooms needed special attention, and proceeded with our wishes.
23 september 2025
Svar från Aptive Pest Control - Atlanta
Hi there,
Thank you for sharing your experience! We’re glad to hear that Chris was helpful, polite, and attentive to your requests while taking care of the spider webs around your home. At Aptive, we take pride in having service professionals who listen to our customers’ needs and make sure each visit is thorough and personalized. We truly appreciate you choosing Aptive and being part of our neighborhood.
-Jasmine
I tried to change the date because I…
I tried to change the date because I was gone and couldn't find a way to do it though I called. I think they came and just did the outside.
9 september 2025
Svar från Aptive Pest Control - Atlanta
Hi Janet,
We’re sorry to hear about the trouble you experienced with scheduling and appreciate you sharing your feedback. At Aptive, we aim to make managing your service as simple as possible, and it’s clear we fell short in helping you adjust your appointment.
We also understand your frustration if the service completed didn’t meet your expectations. Please reach out to us directly at socialmedia@goaptive.com so we can review your account, clarify your service instructions, and ensure any missed areas are addressed promptly. Your satisfaction is very important to us, and we appreciate the opportunity to make this right and improve your experience with Aptive.
-Jasmine
Great service.
16 september 2025
Svar från Aptive Pest Control - Atlanta
Hi Dan,
Thanks so much for sharing this! We’re thrilled to hear you’ve had a great experience with Aptive. Our team works hard to provide reliable, thorough service and it’s always rewarding to know it’s making a difference. We truly appreciate you being part of the Aptive neighborhood and look forward to keeping your home protected year-round.
-Jasmine
Review 1
My overall experience has been very good. The company personnel who service my home have been courteous and engaging.
6 september 2025
Svar från Aptive Pest Control - Atlanta
Hi Merry,
Thank you for sharing your feedback. We’re thrilled to hear that your overall experience with Aptive has been positive and that our team has been courteous and engaging. Providing friendly, professional service while keeping your home comfortable is always our goal.
We appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
This was the most terrible service I…
This was the most terrible service I ever experienced. From the beginning, dealing with the pesky door-to-door salesman that would say anything to get a sale, down to the billing department who refused to cancel my service. The salesman told me that he could do a one time servicing to the property since I was in a rental home, only to find out that my car was placed on a contract. I never received copies of the contract nor did I ever sign anything. Not only that but they went ahead and charged their $299 termination fee to my car and told me that all has been settled. I feel taken advantage of and and treated less than human. Also I don’t believe the Home was ever treated with the service that was promised.
2 september 2025
Svar från Aptive Pest Control - Atlanta
Hi Xavier,
Thank you for sharing your feedback. We sincerely apologize for the experience you’ve described. At Aptive, we strive to provide clear communication, transparent service, and respectful treatment for all our neighbors, and it’s clear we fell short in your case. We take your concerns seriously regarding the contract, billing, and service provided, and we want the opportunity to review your account and make this right. Please reach out to our team directly at socialmedia@goaptive.com so we can address these issues and work toward a resolution. We appreciate you giving us the chance to correct this experience.
-Jasmine
Dispatching thorough technicians to…
Dispatching thorough technicians to service the home and yard. Results - getting the job done.
11 september 2025
Svar från Aptive Pest Control - Atlanta
Hi Ken,
Thank you for sharing your experience! We’re glad to hear our service professional provided thorough service both inside and outside your home and delivered results. At Aptive, we strive to ensure every visit is effective and gives our customers peace of mind. We appreciate you being part of the Aptive community!
-Jasmine
A+ Company
Always a detailed description with pictures of what work was performed by the technicians. Great communication on appointment dates and arrival times.
3 september 2025
Svar från Aptive Pest Control - Atlanta
Hi Joe,
Thank you for sharing your feedback. We’re glad to hear that our service professionals provide detailed updates with pictures and keep you well-informed about appointment dates and arrival times. At Aptive, we strive to deliver clear communication and thorough service, and it’s wonderful to know that our efforts have made a positive impact for you.
-Jasmine
Thorough service
John sends a message when he's on the way to my house. He is thorough and leaves photos of the locations he serviced.
16 september 2025
Svar från Aptive Pest Control - Atlanta
Hi Sandra,
Thank you for sharing your feedback. We’re glad to hear that John provides clear communication, is thorough in his work, and keeps you informed with photos of the areas he services. At Aptive, we strive to provide effective, transparent, and attentive pest control, and it’s wonderful to know that your experience reflects that.
-Jasmine
Always do a great job.
Staff is always on time and they do great work.professional and thorough We’ve had no issues since using Aptive for our pest control.
13 september 2025
Svar från Aptive Pest Control - Atlanta
Hi there,
Thank you so much for sharing your experience! We’re thrilled to hear that our Aptive service professionals have been punctual, thorough, and delivering the kind of results you’ve been looking for. Knowing that you’ve had no issues since starting with Aptive means a lot to us, it’s exactly the kind of peace of mind we aim to provide every customer. We truly appreciate you trusting Aptive to protect your home and are excited to keep delivering the same level of care and consistency every visit.
-Jasmine
Aptive payment
The pest control people are very good. The customer service people are great but the payment system is not.
11 september 2025
Svar från Aptive Pest Control - Atlanta
Hi Karen,
Thank you for sharing your feedback and for being a valued Aptive customer. We’re glad to hear that our pest control team and customer service staff have provided great service. We sincerely apologize for any frustration you’ve experienced with the payment system. Your feedback is important, and we’ll share this with our team to see how we can improve the payment experience for our customers.
-Jasmine
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