Approval Genie Omdömen 

Amber and Harry helped me and my husband out! Thank you

Great interaction and buying process start to finish

Morgan made the journey easiest as possible! Her team was able to understand my situation and got me into a very strong truck.

Jesse is Amazing! Welked in with no expectations, walked out with the car I've been dreaming about since 2019

How do I start with this? I came in to see if they can renew my loan and find a new car. Worked with a Philippe Chaccour in late December 2025 (I believe 22?). Deal fell through because I felt pressured. I started calling in January 2026 to get my original registration which Philippe took and gave me a photocopy.

He flagged it as a fraudulent application - clearly to harass me. Gave me a legal department number which does not exist - yes, I called, but the Account Manager said "I don't think we even have a Legal Department".

No replies, no one to talk to - Apparently they are all independent Sr. Managers and do not deal with each other.

I was able to speak with Philippe and he said that he is not even sure that I left my original registration there. Because apparently, they do not have it anymore. They even tried gaslighting me and asked if I even left it. Why would I only have a photocopy if they did not take the original?

I asked to speak to a manager - did not give his name. He was even more rude and said that I can just go and get a new copy for $10.00.

That is not the point. They lost my personal document with all my details and treat is as if it's just scrap paper. When I told the manager that we can ask for a copy of their CCTV to confirm Philippe had my OR, he said sure and threatened me saying that we can make is easier or harder for you. I even expressed my concerns as a woman whose information is out there.

I just need my original registration. And an apology would be great.

The fact that my personal document is out there and they are not even showing any remorse.

Amazing service! you will find your next vehicle there for sure

Shout out to Mr. CHOP!

I had an amazing experience with Approval Genie from start to finish. Mr Chop was very professional, patient and he truly went above and beyond to help me get a car that fit my needs and budget.
He took the time to explain everything clearly, answered all my questions and made the entire process smooth and stress free.. I never felt pressured just supported. 😊.. I HIGHLY recommend Approval Genie.
Thank You Mr. Chop for making this such a positive experience for me.

Rohin made it possible again. A superb individual, with great financial knowledge of the car market, very trustworthy and handles the affairs of Approval Genie well.

Thanks a 1,000,000X Rohin. ALWAYS ON THE BALL

Communication was great, listening and getting me the best deal that suits and works best for me. Great customer service time the very end. Thanks guys!

They helped me and my dad a lot when it came to getting the truck I highly recommend Chop he’s the best and knows how to make it please get him to help you when it comes to getting a car! I give it a 10/10

Thanks to the knowledge and patience of Roy, he was able to make my purchase possible.

They are so professional, and they’ll work hard to find you what you want

I have to say thank you to Jennifer For her kindness and her profesionnialism .She help me to find my car and she make my expérience very easy and she was with me in all the process .

service d’ accueil excellent pas de commentaires au sens contraire et a la fin je suis sorti avec ma voiture de choix merci pour le travaille.

I had Chop Chopra as my finance manager, he was an excellent help with the process. He made everything clear and laid everything out for me to purchase my new to me vehicle. I’d highly recommend Chop!!
Thank you again
- Mitchell

I was in a challenging position and my advisor Bin, was very understanding, patience, and explained the entire process where it was understood without second guessing anything. Bin is very knowledgeable and a great people person and amazing customer service skills etc.

I recommend going to Jennifer she went above and beyond and made things so easy for me to get my vehicle and she knew exactly what I wanted and needed for a vehicle and I’m so happy with my experience with her so if you’re ever getting a vehicle at approval, approval go to Jennifer

I had a great time working with Chop on doing my trade in. He helped me along the whole process as it’s my first time.
Thanks

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