This a first class service to fit part to our washing machine. Expertly done within a short time. We so glad to have found 'Appliance Repairs North East' and the service provider Darren. Further... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Prompt reply to request for appointment. Kept in touch by text/phone to let us know what was happening with our repair. Came on time and charged exactly as described on website. Darren offered an exce... Se mer
Företaget har svarat
Darren advised me over the phone what the likely problem was with my dishwasher and that the parts may no longer be available. I did call him out to confirm for definite that was the case, even though... Se mer
After reading good reviews about Appliance Repairs Northeast. I called them to replace the door seal on my washing machine. We agreed a date and he turned up exactly on time and did a really good job... Se mer
Företagsinformation
Skrivet av företaget
Fast, Friendly, Reliable Service
Kontaktuppgifter
119 New Bridge Street, NE1 2SW, Newcastle upon Tyne, Storbritannien
- 01917165080
- appliancerepairs.neast@gmail.com
- appliancerepairsne.com
4,9
Utmärkt
245 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really easy to contact and book…
Really easy to contact and book appointment without a long waiting time. Turned up on time, sorted repair quickly and easily and payment was also easy. Will definitely use again and would recommend.
27 november 2025
Appliance Repair North East provided…
Appliance Repair North East provided fantastic service. Darren was extremely helpful from start to finish, giving clear and honest advice and explaining everything in a way that was easy to understand. His professionalism and knowledge really stood out, and it was clear he genuinely cared about doing the job properly. The whole process was smooth and stress-free. I would highly recommend Appliance Repair North East for reliable and trustworthy appliance repairs.
10 december 2025
Omdöme utan inbjudan
Excellent choice
Darren arrived when he said he would, identified the problem and offered a way of resolving it. We were delighted with his service and expertise.
26 november 2025
This was the most efficient service.
The man was polite efficient and explained everything I needed to know
18 november 2025
They were so knowledgeable and…
They were so knowledgeable and friendly. I’d highly recommend to anyone! They arrived on time and made sure the washing machine was fully working before they left. If I need any repairs again I know where to go!
18 november 2025
Great booking system the engineer was…
Great booking system the engineer was very knowledgeable and turned up within the stated time slot. Issue was diagnosed and fixed in a timely manner. Would have no hesitation recommend this company .
18 november 2025
Excellent service
Speedy replacement of my fridge door hinges. Very efficient service from a friendly and personable guy. Would definitely recommend.
21 oktober 2025
Excellent customer service
Excellent customer service. Problem with my dish washer after a bit of broken glass got lodged in the pump. Bit of a mare for Darren but happy to say it's up and running again. He did a great job. Would highly recommend this company
17 oktober 2025
Great company and highly recommended
Great company and highly recommended. My tumble dryer was fixed quickly and efficiently as Darren had contacted me in advance and ordered the correct part needed to complete the repair quickly.
10 oktober 2025
My washer/dryer was not working so i…
My washer/dryer was not working so i called this company who give me a quote to fix the issue ,the part was ordered and the guy came out to replace the part,i noticed when he was working on my machine instead of removing parts on the machine to replace the faulty item he was trying to pull the faulty part out and push the new part in,he was quite rude when i asked him about this and then told me not to watch him while he was working,anyway the machine worked after he left for about a week and then stopped working with the same fault,when i rang him he told me he could not offer me any more help even though he is supposed to give a 3 month warranty,i would not use this company again and would advise anyone considering using them to think carefully before proceeding.
14 juli 2025
Omdöme utan inbjudan
Svar från Appliance Repairs Northeast
Fake review! We have requested more information from you and you have failed to provide it. We have an electronic diary system and your name doesn’t appear anywhere in it for the last 5 years.
Also, worth noting, you are very vague when describing your fault and the part that was required to be replaced? Why is this? Surely you would know which part was being replaced? If not, if you have legitimately used my services you would have an electronic receipt emailed through to you which will name the part, part number and price of the part.
After sales service terrible freezer…
After sales service terrible freezer ice maker not working after he repaired it. Won't come back to see if the fault is the existing one
19 september 2025
Svar från Appliance Repairs Northeast
Thank you for taking the time to leave a review Linda. However, I must point out that your review is inaccurate in more than one way.
As you are advised when calling, all of our calls are recorded for monitoring purposes. I have listened to your first call when you called to book, which you state the freezer is leaking water from the door (10/09/2025) and we booked a visit for you for 15/09/2025.
When I attended your home it was clear to see from the first inspection that your ice tray had snapped and was hanging down which was causing the water that it was filling with (water being supplied to the ice maker) to overflow and in to the ice bucket before eventually leaking out of the delivery chute and down the door. This issue was shown to you and parts required to fix the water leak were discussed. At the time you also asked about your washing machine being repaired and because I had time that day I added it to your fridge freezer job in order to save you an additional callout.
We ordered an ice maker assembly for your fridge freezer and a door handle for your washing machine and returned on 19/09/2025 to repair both appliances.
On Friday 3rd October you called in at 09:57 and advised that your ice maker was not filling with water. I went through a few scenarios with you and tried to think of a way that this fault might be connected to the first fault where water was leaking when the ice maker was filling with water. During the conversation I advised that if it is related to the original fault then it would be classed as a recall and obviously there wouldn’t be a charge. However, if the fault is unrelated then unfortunately it is a different fault and therefore it could be chargeable.
During the conversation you also confirmed that it had been working great and producing loads of ice before you went on holiday. At this point I said that the only way we could move forward would be to inspect the appliance again, but from experience I couldn’t guarantee if the two faults were related which is when you asked if there would be a second callout charge.
At this point I did say that there might be but if there is any way that it’s connected to the first repair then of course there wouldn’t be an additional charge, but I was unable to rule that out without seeing it.
I also explained how the ice maker works and tried to reason with how the two issues may be related in a way to try and reassure you that I am invested in your issue.
As it stands you are still within your 3 month recall period and are welcome to have us call back out to recheck the appliance to see if the two faults are related. I always operate honestly, fairly and professionally with all customers and if you wish for me to come back and check the repair again you are more than welcome to give us a call.
We welcome all reviews but we would always expect that reviews are accurate, with this in mind I have emailed over to you the call recording from Friday 3rd October so that you can hear the full conversation which I hope will justify my lengthy response to your review.
Great service and communication
Great service and communication, would highly recommend
2 oktober 2025
Excellent communication and product knowledge
Excellent communication. Engineer gave date he was able to come, diagnosed the likely fault, and explained clearly what we pay for.
He called at time stated and repaired dishwasher.
I was extremely impressed with Darren, and with his efficiency and product knowledge.
Would recommend this firm without hesitation!
24 september 2025
Great reliable service from appliance…
Great reliable service from appliance repairs northeast.
This repair was for a dishwasher, new control panel installed and all working!!
Highly recommend.
22 september 2025
Engineer arrived within the time…dishwasher repair
Engineer arrived within the time allocated and was very helpful with advice on how to maintain our applience.
16 september 2025
1st rate service
1st rate service. Efficient &clear communication throughout & very reasonably priced. Washing machine good as new! Have already recommended.
3 september 2025
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