ExpertChat Omdömen 166

It was really hard to cancel, and I'm really hoping, that after canceling, they won't charge anything. Let me know if they do though!

It starts off wrong when they tell you that access costs just 0.99 and ask you to register a card.
Days later a charge of US$24.99 is made on your card and when speaking to them, they say that in 3 days the automatic payment would be made and "everything" was written in the terms. YES is a scamming company and is true same info l got Hello!

We are so sorry for all the inconveniences you've faced during our cooperation!

We would like to clarify that the $0.99 charge corresponds to the trial 3-day subscription. As stated during the sign-up process, once the trial period ends, the subscription automatically renews to a monthly plan priced at $29.99 per month.

Unfortunately, based on our Refund Policy, we are unable to process a refund as per your
request since you do not meet all the eligibility criteria outlined in the policy.You can find the details of our Refund Policy on the official website of our product.

However, we always strive to ensure our customers' satisfaction, and understanding your experience is important to us. We would like to assure you that we have successfully unsubscribed you from any future payments.

We genuinely feel disheartened to see you leave, and we want to express our sincere
well-wishes for your future endeavors. Please feel free to reach out to us if you have any further questions or concerns.

We are here to assist you with any issues you might have faced and would appreciate the opportunity to address your concerns.

Warm regards,
Evelyn Fox, Support Team

Support Team is excellent but
In the other.hands needs to be placed under blacklist as scamers .

Es una estafa. Te ofrecen un servicio por tres días y te asocian la tarjeta para cobrarte servicios que no pediste. Estoy tratando de anular suscripción y no hay respuesta.

It starts off wrong when they tell you that access costs just 0.99 and ask you to register a card.
Days later a charge of US$24.99 is made on your card and when speaking to them, they say that in 3 days the automatic payment would be made and "everything" was written in the terms.

Abusive practice because at no point do they make this clear, but they say that you were the one who made a mistake in agreeing.

Brazilian legislation says that any consumer can cancel a purchase within 7 days and even though they presented a law they did not want to cancel the purchase.
Now I'm going to file a lawsuit to get my money back.

!!!!!Do not put your data there or use the platform!!!!!

Grosse arnaque. Vous testez pour 1€ et si vous ne souhaitez pas vous abonner, ils prélèvent quand même 30€ par mois. En plus, tout est fait pour vous compliquer la tâche.

Son estafadores. Para contratar el uso puntual me han obligado de forma escondida a una suscripción que luego es casi imposible anular

Brah jus don’t buy ts Dey gon try and take your money save ur time they a scam don’t purchase anything from them

No tiene transparencia me cobraron en dolares y nunca mensiona lamoneda con la que se paga y los creditos se termian rapidisimo!!! una estafa y quiero denunciar esto con las autoridades correspondientes

Não é boa, eles não cancelam a assinatura e passam a cobrar todos os meses. Não é confiável.

I made a subscription for just 1 dollar and then i canceled my subscription but they charged me for 29.99 dollar. Never use them. They are waiting like a sharke to take your money. I canceled my card because of them to be in safe.

If I could give it less than 1 star, that'd be even better. These guys are a scam. I paid for their 0.99 trial run, but then they decided that my word count was too big, so I couldn't even use it. Three days later, they tried to charge me $30 for their garbage site, but luckily, my bank caught it and blocked the charge. It doesn't help that they don't have a section on their website where you can manage your subscription and payment information, so you can't cancel it yourself. Instead, you have to go through their customer service portal, which luckily was very quick and easy, so that might be the only good part of this site. Bottom line, don't use this professionally looking scam site.

C’est du scam vous payer 1€ puis vous étés débiter tous les mois 30€ environ. J’exige un remboursement. Je vais porter plainte.

For me it happened exactly the same:
I signed up for what was advertised as a 3-day trial for €0.99, only to be charged €29.99 shortly after without any clear warning. There was no proper notification before the charge, and I did not authorize any monthly subscription.

When I contacted customer support to request a refund, they responded with a generic message citing their refund policy, refusing to acknowledge how unclear the sign-up process was. Even though I canceled the account immediately and never used the service beyond the trial, they still denied the refund.

This business model feels deceptive and dishonest. I’ve already opened a dispute with my card provider and will report the site to consumer protection platforms. Be careful — this is not a trustworthy service.
Stay away from this site!!!

i was charged $29.99 for a month subscription, i only wanted to use the 3 days trial which i paid $0.99, why was i charged for monthly subscription of $29.99 without any notice. i have reported the issue to visa that i did not authorize such payment. i think this platform is a scam.

Bonjour,

J'ai payé un euros pour l'essaie et je me rends compte, qu'un mois après j'ai été débité de 30,00€ sur mon compte, alors que j'avais suspendu l'abonnement !

Je veux un remboursement immédiat

I signed up for what was advertised as a 3-day trial for €0.99, only to be charged €29.99 shortly after without any clear warning. There was no proper notification before the charge, and I did not authorize any monthly subscription.

When I contacted customer support to request a refund, they responded with a generic message citing their refund policy, refusing to acknowledge how unclear the sign-up process was. Even though I canceled the account immediately and never used the service beyond the trial, they still denied the refund.

This business model feels deceptive and dishonest. I’ve already opened a dispute with my card provider and will report the site to consumer protection platforms. Be careful — this is not a trustworthy service.

Contrate el servicio por $280 CLP, dentro de la plataforma ofrecieron dos servicios $34.99 USD y $49.99USD, que te lo ofrecían al momento de seguir avanzando en tu trabajo, que días después de reclamé y me devolvieron $34.99, siendo que al final ocupe la plataforma 1 día renunciando a todo los 6 días posteriores, y me cobraron por los tres meses de suscripción, fue una experiencia confusa, poco trasparente, y las políticas con restricciones para reembolsos, plataforma que no la recomiendo.

I was automatically charged USD29.99 as I did not authorised this transaction, this is a scam. Don't fall for it, horrible way of doing business.

A predatory website preying on minors who fail to read the fine print. My 14 year old daughter paid for her first question unaware she would be auto-charged and subscribed. Please refund her this hard-earned $35.

charged me 99¢ for a single payment 3 day subscription and it went through and got verified but didn’t get nothing for it, and now they swear the payment didn’t go through. not what my bank says.