Customer service is fairly attentive and they help you renew your subscription each time as needed. The TV service is really good, and you can find like 99% of any movie or TV show on there for one... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Mack provided amazing customer service. I contacted the chat for help using Cash App to purchase Bitcoin and renew my service. He was patient and walked me through every step, sharing pictures that sh... Se mer
Företaget har svarat
this is probobly one the best streaming service I know .consistent and reliable. the only issue is using bitcoin and going thru the process. they would have so many more customers if they use a credit... Se mer
Företaget har svarat
I've had Apollo Group tv for a few years now and am very happy with it. Always have problems with my renewal process but as soon as I chat with someone (in this case, Mack), they always remedy the si... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Installation
Dylan was very thorough and professional in guiding us through the payment and installation process. He took the time to ensure everything was explained clearly, making the entire experience smooth and stress-free. We truly appreciate his assistance and look forward to enjoying Apollo TV!

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Perfect customer service and quick…
Perfect customer service and quick payment process.

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The experience for paying
The experience for paying is not necessarily easy, but is made easier with the help of of the online agent using the chat function when paying. Would be easier if the site would accept payment through a credit card rather than bitcoin. Mostly happy with the service, though have issues sometimes with buffering, though connecting through a VPN helps most of the time.

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Chat customer service
My chat experience with Nathan was above and beyond. He walked me through all that I needed to do to correct my problem. He made it a very pleasant experience.

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I was at wits end attempting to…
I was at wits end attempting to subscribe and pay for the service because I’ve never used bitcoin… customer rep Dylan walked me through the entire process and I’m all done! His patience and attn was absolutely impeccable!

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Best streaming service by far.
My second time doing a year loan subscription now, in my opinion it’s the best streaming service as it’s got all the movies and shows you can want from every streaming service combined into one not to mention live sports!!

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always works
it's been a great app because it always works, although sometimes the shows won't be in English

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5 years of annual renewals and overall…
5 years of annual renewals and overall I’ve been pleased with the service. Mid way through my last subscription year, there were some issues with buffering but the last 3 months were hassle free. I always been completely happy with Apollo tech support. They are consistently professional. Dylan, thank you.

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Great streaming app
Great streaming app! I have had it for over eight years and it has only gotten better since I first joined. I love the convenience to be able to travel with it and utilize it on my phone and iPad. I have recommended this application to family and friends.

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The worst customer service Buffering…
The worst customer service Buffering all the time subscription ended they harrass me to rejoin promise me a new trial but dont give it stay away from these people. The incompetent people that will work their will reply come log into our account and we will help you. they take 10 minutes between answering and then tell you we cant help you. Horrible customer service and you can go days without service

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Great assistance with helping me with…
Great assistance with helping me with successfully completing my renewal of my subscription. AWSOME

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Agent was very helpful and walked me…
Agent was very helpful and walked me right through it

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It is great with all the channels.
It is great with all the channels.
Customer service makes
It simple to renew annually. Just wish the cell phone app didnt give me hard time. Other than that A+ !

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My experience was amazing,the support…
My experience was amazing,the support team was very supportive especally (Kyile).Thank you so much.

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Video on demand streaming is horrible…
Video on demand streaming is horrible at night. Maybe 5 minutes before buffering, black screen or other issues start. You can't reach support at night because they are overwhelmed. When you do reach support they want you to do the standard things: unplug router, restart firestick, dump cache, change players, install vpn, restart app, etc, etc, etc. Nothing works for long. But it's always my fault. Their service is "perfect." Been going round and round for 3 months.
The money savings is real, but the frustration is off the chart.
So, they submitted a nice boiler plate response and invited me to try their support again! Ha! What a joke! Over 2 hours in their chat support with no response. They suggest sending an email because of the overwhelmingly high demand for chat support (wonder why...) well guess what? The email comes back undeliverable!
These people are unbelievable.

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Great service recommend to everyone I…
Great service recommend to everyone I know

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I have been using the Apollo Group…
I have been using the Apollo Group cable for about a year or so and I’m loving it. No extra money being spent on more channels or packages. Everything you need is on here snd is reasonable in cost!

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I enjoy using the app the customer…
I enjoy using the app the customer service I awesome and it’s easy to
Use and I can watch whatever I want whenever I want

Svar från Apollo Group TV
Easy to use and assistance is efficient
Easy to use and assistance is efficient

Svar från Apollo Group TV
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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