Great service, great product. I had an issue with Amex paymnet, called them up - everything got fixed quickly and it was great to speak with the person dealing with my delivery. And the courier they... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered some kettle bells from the outlet and they are a really great, quality product - reasonably priced as well. I followed up the order by telephone (I hadn't spotted that the email confirming... Se mer
Court action issued Totally avoid this company, their useless courier threw heavy parcels over a fence, ended up with damaged and missing part of the order - asked for collection and refund last... Se mer
Företaget har svarat
I order a few new things for a refurb in my gym including competition bumper plates, fractional plates, safety bars & med balls. All of which are great quality. Customer service from Tony was brilli... Se mer
Företagsinformation
Skrivet av företaget
ELITE GYM DESIGN, SUPERIOR STRENGTH & CONDITIONING EQUIPMENT. Perform Beyond the Apex in bespoke gym and training spaces with world-class strength and conditioning equipment. We are leaders in the design, installation and equipping of high performance training and gym spaces. With over a decade of experience in the creation of gyms, fitness spaces and strength and conditioning facilities we have built an enviable portfolio of projects. Our clients include an array of education establishments, commercial gyms, elite sports organisations, professional athletes and home workout enthusiasts. We are meticulous in our approach. We design and specify strength and conditioning facilities with precision and deliver with excellence. Our work focuses on the marginal gains that help you and your facility perform Beyond the Apex.
Kontaktuppgifter
19 WATERSIDE BUSINESS PARK, LAMBY WAY, RUMNEY,, CF3 2ET, Cardiff, Storbritannien
- 02920 362 664
- info@aperformance.co.uk
- aperformance.co.uk
4,4
Utmärkt
32 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Top company
Top company, quality gear at affordable prices great offers and very quick delivery.
30 september 2026
Great service
Great service, great product. I had an issue with Amex paymnet, called them up - everything got fixed quickly and it was great to speak with the person dealing with my delivery. And the courier they use was also great. No hidden surprises. Could not recommend them enough!
28 september 2026
Quality Products
I ordered some kettle bells from the outlet and they are a really great, quality product - reasonably priced as well. I followed up the order by telephone (I hadn't spotted that the email confirming my order had gone to my spam folder!) and the lady on the telephone was fantastic and very helpful.
Order arrived promptly and I'm very happy. I will certainly use them again.
18 september 2026
Excellent quality products
Excellent quality products. Excellent service. Competitive pricing. Will continue to use
8 september 2026
Delivery faster than expected
Delivery faster than expected. A slight misunderstanding with communication, but got there evenetually.
26 augusti 2026
Great simple design
Great simple design, well made and good size handle. Great starter weight 12kg and decent pruning and payment options. Delivery was rapid.
21 augusti 2026
Most of the backbag zips were broken on…
Most of the backbag zips were broken on arrival, very poor product. Not worth the money.
10 augusti 2026
Good equipment and shipped on time.
31 juli 2026
Second time ordering from this company
Second time ordering from this company. They are always very efficient and super helpful in customer services.
I ordered some of the outlet items this time and am happy with the quality and price.
It is great that they offer pickup from the facility in Cardiff too, saves on postage and means you don’t have to wait in to receive the parcel. Much less stressful!
14 juli 2026
Quality, quality, quality!
Quick delivery, well packaged and great quality, looked much more than they cost which never normally comes out of my mouth! Highly recommend
2 juli 2026
Prompt service and delivery
Prompt service and delivery, one item was lost with courier, a 24 kg kettlebell! AP despatched another one with no fuss which arrived safely - then the other one turned up! AP said to donate to a local gym which I have done and they are very happy - so a great service all round. Good comms and result.
Thank you
15 juni 2026
Excellent price for a 25kg sandbag
Excellent price for a 25kg sandbag, pre-filled, plus free delivery!!! More offers like this one please!! Good material, fast delivery!!! Will buy stuff again when offers come up!!!! 👍🏼👍🏼👍🏼🙏🏻
8 juni 2026
Top Equipment & Customer Service
I order a few new things for a refurb in my gym including competition bumper plates, fractional plates, safety bars & med balls. All of which are great quality. Customer service from Tony was brilliant. Made it very easy for me to purchase some items from their new Outlet website and normal website and have them delivered together in a quick and timely fashion.
Couldn’t recommend more & will be using again!
27 maj 2026
Omdöme utan inbjudan
My order still hasn’t turned up
My order still hasn’t turned up, nearly four weeks late.
28 augusti 2025
Svar från Absolute Performance
Hi Philip, your order was placed online on Saturday, the 23rd of August. Due to the bank holiday, it was processed on Tuesday, 26th of August, picked and packed, and sent via our courier on Wednesday, 27th of August and delivered and signed for on Thursday, 28th of August, at 13.40. This is within our stated shipping time, which is five business days. Please let us know why you feel it's been almost 4 weeks, and we will try to help. If you need any more information, feel free to call the office, and one of the team will be happy to help. 029 2036 2664. We would appreciate it if you could change your review score if there has been a mix-up, which is at no fault of Absolute Performance. Thanks, AP.
Court action issued
Court action issued
Totally avoid this company, their useless courier threw heavy parcels over a fence, ended up with damaged and missing part of the order - asked for collection and refund last week, they’ve gone totally silent. No answer in the phone. Sent off court paperwork this morning against them - BEWARE before you order !
Reply:
I think you should educate yourself on distance selling law and the consumer rights act 2015. Your contract and liability with the courier is not my concern, our contract is in entirely breach and you’ve done absolutely nothing to resolve since the phone call with Alex. It is not my lawful or contractual obligation to pursue your courier for loss and damages. I think you’ve just ignored it however you will discover it is not. It is an against consumer rights and law to ignore statutory law as you will discover.
2 augusti 2025
Omdöme utan inbjudan
Svar från Absolute Performance
We’re very sorry to hear about the delivery issues you’ve encountered. We fully appreciate how frustrating it is when an order does not arrive in the condition you expect.
As discussed in our multiple phone conversations, we have reviewed the photographs you provided showing the courier’s delivery method.
While the delivery itself was handled entirely by an external courier and outside of Absolute Performance’s direct control, we take customer satisfaction seriously, and we will assist you in pursuing any claim you wish to make with the courier company.
We feel it is important to note that this situation is not representative of our service or commitment to our customers. We have acted promptly to resolve the matter, and our goal remains to bring it to a swift and fair conclusion for you. Please feel free to call, and we can assist you further.
I purchased an older model tactical…
I purchased an older model tactical training backpack last September which had some quality issues. I contacted Absolute Performance about this and in fairness Alex from Absolute Performance got back to me and offered me an improved newer model replacement bag free of charge which arrived today. I cannot fault this company for their excellent customer services. Would highly recommend.
26 juni 2025
Omdöme utan inbjudan
Easy process
Well priced items, and a straightforward ordering process. Kept me updated with the delivery.
31 mars 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.