Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Having to finally adult and pick doors - I found the website easy to use and instead of going for a traditional door on my Victorian townhouse I picked a modern front door through using the website do... Se mer

Betygsatt 3 av 5 stjärnor

Quality of the product is really good. We ordered two apeer doors, however the second door came in a good 20cm too wide. While they are rectifying the problem, this whole fiasco has delayed the remain... Se mer

Betygsatt 4 av 5 stjärnor

Door looks great, aperture left for cat flap is correct size. 1 star removed as the Door has required adjustment 1 month after fitting because the door stopped closing! Had to call out fitters to adj... Se mer

Betygsatt 5 av 5 stjärnor

Nice looking sturdy door at 70mm thick, good fitting service by Wilson Windows of Loughborough fitting team, great security features. Early days but looks like it should last a long time and due... Se mer

Företagsinformation

  1. Dörrtillverkare

Skrivet av företaget

Manufacturers of high quality Apeer, Silka and Modo composite doors, selling only to trade window & door companies in UK and Ireland.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

121 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 20 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I am delighted with my doors and…

I am delighted with my doors and windows ! Not do they look fantastic, but its energy-efficient features have also helped me save on heating bills

1 mars 2024
Omdöme utan inbjudan
Logotyp för Apeer Doors

Svar från Apeer Doors

Hi Tyrell, thank you for your review, we hope you enjoy your toasty house with your new windows and A++ rated door!

Betygsatt 5 av 5 stjärnor

I got the magnet upgrade and let me…

I got the magnet upgrade and let me tell you, ive had so many compliments on my wraths. Im changing them every couple of days, Depending on the weather of course

4 mars 2024
Omdöme utan inbjudan
Logotyp för Apeer Doors

Svar från Apeer Doors

Hi Ayanna, the magic wreath magnets are new for 2024 and we are delighted you are happy with them and are able to change your door wreaths so frequently with no hassle or damage to the door. Enjoy!

Betygsatt 1 av 5 stjärnor

Costumer service is non-existent

Costumer service is non-existent. They had to refit my front door (Apeer) as was leaking water inside and was not air tight. Plus they fitted it with the wrong colour of cill. Then it was not locking properly so they had to adjust it again. Now rain is coming through my letterbox. Never ending problems. I have tried calling the fitting company again and again and have sent emails to Apeer since 13/10/23 , and have been completely ignored.
Not great customer service and door quality for nearly £4K. Very disappointed and frustrated. The door is clearly not fit for purpose and the installation was appalling.

20 februari 2024
Omdöme utan inbjudan
Logotyp för Apeer Doors

Svar från Apeer Doors

Thank you for your feedback. Please speak to your installation company regarding these issues so they can resolve the issues through the guarantee process.

Betygsatt 1 av 5 stjärnor

hardware rusting and poor quality

I recently bought a front door with sidelights and the door is very good but the stainless steel hardware is rusting after only 2 months.
I have been onto them several time and have been given the runaround about how this is normal.
They are saying the obvious rust which is appearing all over the handle and lock is normal and is in their terms and conditions. Very disappointing
Very bad customer service and crappy hardware

16 februari 2024
Omdöme utan inbjudan
Logotyp för Apeer Doors

Svar från Apeer Doors

Thank you for your feedback. Our customer services team have explained this is a natural process called' Tea staining' and is not rust, and they have advised how to clean the 'tea staining' from your handles.

Betygsatt 5 av 5 stjärnor

Wish I had more doors to replace.......

The Apeer Composite Door impresses with its overall performance. It strikes a balance between aesthetics, security, insulation, and durability. While the initial cost may be higher compared to some alternatives, the long-term benefits in terms of energy savings, minimal maintenance, and enhanced security make it a wise investment. The Apeer Composite Door stands out as a top-quality product in the market, offering a perfect blend of style, security, and energy efficiency. Its durable construction, versatile design, and advanced features make it a reliable choice for homeowners looking to invest in a long-lasting and high-performing entry door.

7 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great company

Great company to work for!!
As I company we've been number (target)based for a long time need to change that culture to quality based to achieve both.

22 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Apeer door WOW

Just bought an Apeer door. I have to say the workmanship and artistry are excellent. It looks amazing. However the single most amazingly satisfying thing is the QUIETNESS. So strong so secure, quiet and and emmintly stylish! It brings our house to life and gives such a great first impression. I’d highly recommend Apeer doors to anyone. I’ll feel safe in my bed tonight!

12 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love working at Aperture Doors

I have been working at Apeer Doors for 6 months now and I Love it. I work with a great team that work hard and have a good laugh with one another. I’ve learnt so much about all the different types of doors that we do, and it’s nice to see the finished product once it’s all done. We are very busy and do make loads of doors each week. It’s a great place to work for.

21 december 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor manufacturing, poor customer service

I wish I paid more attention to the negative reviews on here, before we bought a door from Apeer. We bought a silka door costing several thousand pounds, only to arrive with very shoddy workmanship where the glass meets the door. We paid for a premium door and expected one, but apparently their manufacturing is mediocre at best. After we raised the issue with the company that fitted the door, they contacted Apeer and we were told they would send someone to assess the situation. Some days later, a guy came and hastily took two pictures of the door, and didn't even knock on the door. I saw him on our ring doorbell and ran to open the door and talk to him, but he was gone. Amazing customer service. After a month of waiting for their "assessment", they came back and said that the door is of a standard they are happy with, providing no justification or explanation whatsoever. I can provide pictures of the door to anyone who requests them, so they can see how high the Apeer standard is.
Their manufacturing standards and their customer service is ridiculously poor and I would caution anyone thinking of buying anything from them.

9 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not Watertight!

Door was fitted - looked amazing. Then it rained and water leaked in under the glazing. Fitters came back and smeared mastic around the glass and beading - it now looks a cheap mess. Supposed to be airtight, not even watertight. The mastic will deteriorate and the door will leak again. The gasket/seal around the glass is clearly defective. Still waiting for satisfactory resolution.

10 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don’t buy from Apeer

What ever you do…. Don’t buy an Apeer door!!!

My door was faulty after only three months, and even once they had admitted liability I’m still without a replacement door. It’s shocking how a company could produce faulty goods then ignore their legal requirement.

Just save yourself the hassle and go with a different manufacturer.

16 oktober 2023
Omdöme utan inbjudan
Logotyp för Apeer Doors

Svar från Apeer Doors

Please email the details of the company which fitted your door to sales@apeer.co.uk so we can investigate your comments.

Betygsatt 5 av 5 stjärnor

Couldn't be happier!

We ordered a traditional door from Apeer, complete with 2 sidelights. We couldn't be happier with them! Coming into winter, the effect of the triple glazing is significantly noticeable over our old PVC door, especially as the temperatures start to drop.

9 augusti 2023
Omdöme utan inbjudan

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