AOL Omdömen 441

I started with AOL in the '90s before most people could spell internet. Recently it has become unworkable. Access to mail has become impossible with a verification system which doesn't work. There is also now no telephone contact and the email to them system also doesn't work. I am now laboriously changing all my email contacts out there to my new internet provider. I advise everyone to do the same; preferably before they can no longer access their emails. It's a pity because they used to be the only game in town and they were very good.

AOL had gone downhill in the past few years. It used to be a nice website, but not anymore. You have to pay a monthly subscription for everything you do now. You want ads to be remove, contact support/feedback, and have technical problems, you have to pay a monthly fee. That sucks! 😡

Some of the ads have malware and spyware. Sometimes, I see ads with half naked women and stupid dating sites which I’m not interested. Using ad blockers is useless, because you still get ads on AOL. There’s too many hackers on AOL, a lot of disturbing articles with lies, hate speech, and political war. All I want to do is check my emails in peace. Soon I’m going to close my AOL account and go somewhere else. I had all I can take of this crap. That’s my bad experience on AOL 😡

I mistakenly downloaded and installed AOL TECH FORTRESS and totally regreted it! Not only did this app take over my computer, but there is no way on earth to UNINSTALL it! All AOL could do was to give me the name of the developer, but no way to contact them! I finally bit the bullet and bought a brand new computer! Thanks for nothing, AOL!

Terible Dial-Up Service

My recent attempts to access my aol mailbox/account 'b******@aol.com' have been unsuccessful - I no longer receive a text message with the two-step verification code(at least for the last two months).
My primary cell phone number is registered in Ukraine and linked to 'aol.com' account.
I checked that this number is available for other international services and receives text messages
- the problem occurs only with AOL account.
I contacted support several times and was gently "thrown out". The system simply "ignores" my attempts to log in and DOES NOT send me verification codes.

Been with AOL for years, but the last year or so has been atrocious, about twice a week can’t retrieve email, fed up with “connection to server failed”

I commented on AOL News for years but suddenly my comments were not visible to other members from about about August 2022, Now if I try to comment, my comments simply disappear. I have reported the issue on several occasion but to date the issue has not been resolved. AOL News is now a total waste of time and the Help Teams don't care.

My parents are 90 years old and have been charged $40 mthly for past 13 years even though they tried to cancel an AOL service back in 2010. My mother couldn't remember her old email address so AOL said they couldn't cancel the service. My mom not knowing to just stop paying the monthly kept paying it on her credit card for 13 yrs. I called on April 4, 2023 and tried to cancel the service so they would stop charging her credit card for something she hasn't even had for 13 years and was told by AOL representative without an email address they couldn't cancel service. They have a phone number and an address of the service but couldn't cancel with either of those. So I canceled mom's credit card. Well once AOL no longer could drain the credit card they canceled service and sent a bill of $163 saying they were going to sue my parents for payment. I just spent an hour on the phone with 4 different people and still they want their $163. AOL is a foreign country operated company. There is no integrity with this company and it is one of the largest scams in United States.

I use AOL mail. Until recently it was OK but then the browser and various functions were revamped. The new product is AWFUL. I have to assume that no "end user" testing was done, otherwise it couldn't possibly so clunky/bad/ unuser friendly. If you're looking for anew email provider look elsewhere.

Perfect , excellentes couleurs et interface

New fridg freezer from AOL they charged us for taking the old fridge away. When the new one came, the driver refused to take old one as he did not have enough room on the van. AOL say the will. Collect as soon as they can. but we are stuck with it now. I wish they woul take as much interest in removing our old fridge as they did trying to sell us extra insurance cover 😫

The whole AOL help site is TOTALLY TRASH. I have been trying to log into my email account . After numerous attempts trying to use the help site and speaking with a customer service rep. somehow I got in. Today I am again not able to get into my email. When I go to forgot password , it send a code. When you get to the help screen that days password help, it sends you back to the log in screen again. It tells you to click the account activity page but when you click it it goes back to the log in screen again. When you call the customer support that you have to pay for, they tell you that you have been sent too many codes so that is why it is not going through. That is BS!!!! Your site is the one that keeps taking you back to the same screen and asking you to verify over and over again.
It seems like a total scam to get the customer to pay for support when if they use your product you should give them free support. SHAME ON YOU AOL!!!

Every time I travel, even 10 miles, I am locked out of my 4 AOL and 2 Yahoo accounts. They say they want to verify it is me and send a code to the backup account, but I am locked out of that account also. Effectively, unless I stay home, my accounts at AOL and Yahoo are rendered useless. As much as I am not a fan of Google, gmail seems a far better option.

AOL mail is a joke. Tried to integrate my wife's aol mail into outlook for which you are required to generate a special app code to use instead of a password. Been trying for 5 days but "that feature is not available right now". Chatbot is useless. Luckily my wife realises that I am not a complete incompetent fool. I got around it by diverting her AOL mails to gmail and linking outlook to link to that.

Absolutely disgusting!
ordered and paid for a fridge to be delivered to our daughters uni accommodation to arrive while we were moving her in , the afternoon before it was due to arrive we get a message saying it is out of stock !!
complete let down ! never use this company!

Verizon is to blame for this sorry excuse for email. Verizon used to have its own email and then got out of the email business and sent all Verizon users to AOL. All AOL wants you to do is spend money to "fix" their problems. Today I can't get into "Old Mail." They want me to make Google Chrome the default browser. More junk.

Ich kann Nachrichten Artikeln nicht speichern bzw in "saved" schieben und dazu wird die Liste zurück zu den Anfang geschoben. Ich muss den Artikel wieder suchen. Und der Ikon zum antippen ist zu klein. Früher war es besser.

Since new website introduced, really slow now. Today I had a reply to an item of news I had commented on, in SEPT.1921 - NEARLY 2 YRS. AGO!! I had trouble even remembering what my comment was about until I clicked on to it. This isn't the first old reply either since new website.

Absolute rubbish. Got a new device that I needed to login on but the mobile number they required, I no longer had, so couldn't verify my account, even though I knew my password! The info they asked for to verify was old emails I sent over 7 days ago! How are you supposed to remember that!!! No other way of helping, so I've lost both accounts due to AOL's sheer incompetence and lack of recovery system. Outdated and crap. Go elsewhere.

AOL was a reasonable email provider.
Belonging to the school of "If it ain't broke we'll change it anyway" they have completely screwed the product. I used to be able to delete sections of email with three clicks - no longer. Now you must select each one and several clicks later you get to delete.
Others have said how useless their customer relations are - I didn't know they even bothered with that service.
Good companies test their product with people who have never seen it before yet know what the service should provide. AOL clearly have never tested their useless offering with anyone.