Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I ordered some products over a month ago and still have not received the items. There is also no scheduled shipping date or tracking number. I reached out via email, Facebook messenger, Instagram mes... Se mer

Betygsatt 5 av 5 stjärnor

I have been experiencing post partum hair loss and breakage and was desperate to find something to make my dry straw like 3b/c curls hydrated. I came across amyla on Facebook and thought I’d give you... Se mer

Betygsatt 5 av 5 stjärnor

Recently I noticed a slight increase in hair shedding, so I decided to start a care routine with Amyla Cosmetics for Hair. I really like their approach and the formulation of the products, so I’m usin... Se mer

Betygsatt 5 av 5 stjärnor

Excellent customer service, product bottles are beautiful. Can't wait to see how the serum makes my hair grow. Amyla Cosmetics is new but expanding and growing faster every day. Get your now before th... Se mer

Företagsinformation

  1. Tillverkning av kosmetiska produkter

Skrivet av företaget

Taking care of textured hair isn’t simple. Whether your hair is curly, coily, kinky or somewhere in between, you know how challenging it can be to keep it healthy, strong and growing. That’s why we spent months researching, formulating and testing hundreds of ingredients to create hair care products that truly work for textured hair — from loose curls to tight coils. Too many women have tried brands that make big promises with little to no results. At Amyla Cosmetics, we chose a different path. Our products have been tested by hundreds of women with different curl patterns and hair textures, and the results speak for themselves. We believe in our formulas so much that we offer a money-back guarantee — because your hair deserves real care, not empty promises.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

932 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 56 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I placed two orders with you all

I placed two orders with you all! One on 4/7 for $98.54 which was order 98905 and one or 4/10 for $39.41 which was order 98974. The second order for $39 has been delivered however the first order for $98 has not even shipped and on your website it clearly says that it is preparing to ship. I reached out and you keep sending me tracking information for the SECOND order that I placed stating that this is the first order and it has been delivered. Even the link that you keep sending me is clearly for the second order not the first order and I have all of the screenshots and proof. I will report this for fraud in every way possible. This is horrible customer service!

7 april 2026
Omdöme utan inbjudan
Logotyp för Amyla Cosmetics

Svar från Amyla Cosmetics

Hi,

We’re really sorry for the confusion and understand your frustration — especially with two separate orders involved.

It looks like there may have been a mix-up in communication regarding the tracking links. For the first order (#98905), could you please check your spam/junk folder? Sometimes tracking emails can end up there.

That said, we’re also going to recheck your order on our side to make sure you receive the correct tracking information for the $98.54 order as soon as possible.

We sincerely apologize for the inconvenience and appreciate your patience while we sort this out.

Caroline Johnson
Contact Support - Amyla Cosmetics

Betygsatt 5 av 5 stjärnor

The hair growth serum is great

The hair growth serum is great, it contains key ingredients to help the hair grow! Can’t wait to continue on my hair growth journey with this product :)

16 april 2026
Omdöme utan inbjudan
Logotyp för Amyla Cosmetics

Svar från Amyla Cosmetics

Thank you so much for your kind feedback! We’re really happy to hear that you’re enjoying the serum and we’re excited to be part of your hair growth journey!

Caroline Johnson
Contact Support - Amyla Cosmetics

Betygsatt 5 av 5 stjärnor

the amyla cosmetics hair oil is the best i’ve ever used

the amyla cosmetics hair oil is the best i’ve ever used. several months ago, my hair was very short, brittle, and just going through a lot. but after i found out about this oil and started using it my life changed. i recommend this oil to anyone looking to grow their hair!

15 april 2026
Omdöme utan inbjudan
Logotyp för Amyla Cosmetics

Svar från Amyla Cosmetics

Thank you so much for your amazing feedback! We’re truly happy to hear about your progress and how the serum has helped transform your hair journey!

Your recommendation means a lot to us!

Caroline Johnson
Contact Support - Amyla Cosmetics

Betygsatt 5 av 5 stjärnor

Browsing experience

The product and packaging 🥰I enjoyed the hassle free browsing and how they placed the right hair care regimen to multiple hair types.

14 april 2026
Omdöme utan inbjudan
Logotyp för Amyla Cosmetics

Svar från Amyla Cosmetics

Thank you so much for your kind feedback! We’re really glad you enjoyed the browsing experience and found the recommendations helpful for different hair types!

Caroline Johnson
Contact Support - Amyla Cosmetics

Betygsatt 1 av 5 stjärnor

I would give no stars if that was an…

I would give no stars if that was an option. I ordered from this company a month ago and received no product and no tracking number. Definitely got scammed.

21 mars 2026
Omdöme utan inbjudan
Logotyp för Amyla Cosmetics

Svar från Amyla Cosmetics

Hi,

We’re really sorry to hear about your experience and completely understand why you’d feel this way — this is not the service we aim to provide.

We recently experienced unexpected stock delays which impacted some orders and caused longer processing times than usual. The situation has now been resolved, and orders are currently being processed as quickly as possible.

We’d really like to look into your order and provide you with a clear update. Could you please reach out to us with your order number so we can assist you right away?

We sincerely apologize for the inconvenience and appreciate your patience.

Caroline Johnson
Contact Support - Amyla Cosmetics

Betygsatt 1 av 5 stjärnor

Would not recommend

Guarantee isn’t worth the paper it’s written on. I bought a curly hair set, it was expensive but I was persuaded by the money back guarantee. I used it for a few weeks and while the shampoo it ok, the hair products make my hair feel like straw and they don’t hold the curl. I have to either tie it up after day 1 or rewash and style (which I only usually do every 4 days) When I contacted customer services they said I had to use the products for 2 months to see results before they consider a return. This would involve me buying another set of products, which I am not willing to do When I’ve had such terrible results with the first batch. Would not recommend

11 april 2026
Omdöme utan inbjudan
Logotyp för Amyla Cosmetics

Svar från Amyla Cosmetics

Hi,

Thank you for sharing your feedback, and we’re truly sorry to hear that the products didn’t meet your expectations.

We understand your frustration regarding the results and the return process. Our recommendation to use the products for a longer period is based on the time it can sometimes take for hair to adjust to a new routine, but we completely understand that this may not feel appropriate in your case.

That said, we don’t want you to feel stuck with a solution that doesn’t work for you. We’d like to review your case again and see what options we can offer to find a fair resolution.

Please reach out to us with your order details so we can escalate this for you.

Caroline Johnson
Contact Support - Amyla Cosmetics

Betygsatt 1 av 5 stjärnor

Horrendous and questionably…

Horrendous and questionably unprofessional customer service. I made one order costing over £80 and a second order straight after as it gave me a discount. I received my second order and not my first order. I have reached out to customer service on a number of back and forth emails now with no support at all. Instead I am being told my order was delivered on every email, However they keep referring to my second order and trying to be smart despite them sending me the link again for my lost order which clearly says ‘undelivered’. I have reached out to the courier service who’s policy is that I go back to the company that i purchased from and they must refund me or replace the items, then they claim back compensation for loss. The customer can not do this. I sent this company photos to show the delivery status of my order and even sent them the link they gave me. When I’m getting returned emails back this company has fraudulently amended my email and sent back that I emailed them saying my parcel was delivered! Why would I even bother if that’s the case! This company has not even offered to send a replacement, let alone refund my money. I’m so annoyed because I thought I was supporting a good company but here I am getting taken for a fool. Highly disappointing!

10 april 2026
Omdöme utan inbjudan
Logotyp för Amyla Cosmetics

Svar från Amyla Cosmetics

Hi,

We’re really sorry for the frustration and confusion this situation has caused. We completely understand how upsetting it is to feel like your concerns are not being properly addressed.

We also sincerely apologize for the mix-up between your two orders and the repeated reference to the wrong tracking link — that clearly should not have happened. We understand this has made the situation even more confusing.

Regarding your missing order, we would like to reassure you that we are taking this seriously. We will escalate this internally immediately and conduct a full review of both orders, the tracking status, and the courier records.

We also want to clarify that we have not altered any of your emails. However, we understand why this may feel concerning given the ongoing issue, and we are reviewing all correspondence to ensure everything is handled correctly.

Please allow us a short time to investigate this fully — we will come back to you with a clear resolution as quickly as possible.

Caroline Johnson
Contact Support - Amyla Cosmetics

Betygsatt 1 av 5 stjärnor

I had a subscription and they took my…

I had a subscription and they took my money out of my account on /02/17/2024 of $215.94 and I had not received the order and they refuse to resend the order or refund my money, it’s 04/10/2026 to date, I would like to file a civil suit against this company for theft, it’s something that they been doing to a lot of customers, any one with the information for the company, please let me know, don’t buy anything from them! They are scammers! A lot of there reviews are paid reviews! And I will go the extra mile to make sure i get justice for money that was stolen by Amyla cosmetics!

8 april 2026
Omdöme utan inbjudan
Logotyp för Amyla Cosmetics

Svar från Amyla Cosmetics

Hello,

We’re sorry to hear about your experience, but we would like to clarify several important points.

First, your subscription was activated voluntarily at the time of checkout, as clearly indicated during the purchase process. The charge made on 02/17/2024 corresponds to this subscription.

Regarding the delivery, our records — including the DHL tracking link — confirm that the order was properly shipped. If you experienced an issue with the delivery, it is necessary to open a claim directly with DHL, as they are responsible for the shipping process once the package leaves our facility.

However, we also find it unusual that you are only reporting this issue now, more than two years after the shipment date. This significant delay makes it difficult to investigate or take further action on our end.

We take accusations such as these very seriously and strongly reject any claims of fraudulent activity. We remain available to review any valid documentation you may have, but we ask that communication remains factual and respectful.

Best regards,
Amyla Cosmetics Team

Betygsatt 4 av 5 stjärnor

By far the best there is

The Amyla curl products are by far the best I have ever used to bring back my natural curls. Work just as well for a next day curl refresh though I do dampen my hair first before I use the curl spray, cream then mousse. Deducted one star due to price of products and how much I have to use plus the wait time to receive as I am in the UK. If there is a shipping delay it has a massive impact on the wait time. Whilst the product is worth it, it’s can be a bit frustrating.

10 april 2026
Omdöme utan inbjudan
Logotyp för Amyla Cosmetics

Svar från Amyla Cosmetics

Thank you so much for your detailed feedback — it truly means a lot to us.

We’re really happy to hear that our curl products are helping bring your natural curls back and that they work well for your refresh routine as well. That’s exactly the kind of experience we aim to deliver.

We also completely understand your concerns regarding pricing and the quantity needed — as well as the frustration with shipping times to the UK. You’re absolutely right, and we sincerely apologize for the delays you’ve experienced. We recently had an issue with our logistics center that impacted delivery times, especially for international orders, but this has now been resolved.

Your feedback is incredibly valuable, and we’re actively working on improving both our logistics and overall customer experience.

Thank you again for your support and honesty — it truly helps us grow.

Marjory Johnson
Contact Support – Amyla Cosmetics

Betygsatt 5 av 5 stjärnor

Hair Growth & Regimen Sets!

I’ve had my eye out on a product that can grow my hair and maintain good hair health! After checking out Amylacosmetics.com, I’m more than sure I’ve found the perfect regiment for my hair!!!! Can’t wait to try! I’m thinking “The Premium Set”!

I’ll be back with updates!

8 april 2026
Omdöme utan inbjudan
Logotyp för Amyla Cosmetics

Svar från Amyla Cosmetics

Thank you so much for your excitement and trust — it truly means a lot to us!

We’re thrilled to hear that you’re considering the Premium Set. It’s designed to support both hair growth and overall hair health, especially for textured hair, so you’re definitely on the right track.

We can’t wait for you to try it and see the results for yourself! If you have any questions before getting started, our team is always here to help.

Marjory Johnson
Contact Support – Amyla Cosmetics

Betygsatt 5 av 5 stjärnor

Amazing products at a great price…

Amazing products at a great price point. My go to for locking in moistur!

7 april 2026
Omdöme utan inbjudan
Logotyp för Amyla Cosmetics

Svar från Amyla Cosmetics

Thank you so much for your kind words — we truly appreciate your support!

We’re so happy to hear that our products are your go-to for locking in moisture. That’s exactly what we aim for.

Thank you again for trusting Amyla Cosmetics — it means a lot to us.

Marjory Johnson
Contact Support – Amyla Cosmetics

Betygsatt 1 av 5 stjärnor

Money back guarantee - non existent !

I received my order , and after using it for 3 times I contacted the company to tell them that their products don’t suit my hair it is now straighter and frizzy looking , the worst it’s ever been !!! No luxurious curly locks at all . I have emailed several times regarding their money back guarantee as their products are not cheap !!! I keep asking why I don’t qualify for the non existent guarantee and just a money off coupon !! Not sure why I would want this when obviously their hair range does not suit my hair .
BEWARE IF YOU ARE A NEW CUSTOMER AS THE MONEY BACK GUARANTEE DOES NOT EXIST !!!!

2 april 2026
Omdöme utan inbjudan
Logotyp för Amyla Cosmetics

Svar från Amyla Cosmetics

Hello,

We’re truly sorry to hear about your experience.

We understand how disappointing it must be to try a new product and not see the results you expected — especially when it affects your hair in a way you don’t like. This is absolutely not the experience we want for our customers.

Please reach out to our support team once more with your order details, and we will make sure your case is escalated and reviewed properly. We want to find a solution that is fair and satisfactory for you.

We truly regret your experience and appreciate you bringing this to our attention.
Marjory Johnson

Contact Support – Amyla Cosmetics

Betygsatt 5 av 5 stjärnor

I’m sooo happy with Amyla’s products

I’m sooo happy with Amyla’s products, specially the Hair Growth Serum, after a few weeks of use, I’ve noticed my hair looking healthier, with less breakage and baby hairs starting to come in. Definitely a brand I’ll keep in my routine!

30 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I’ve been using the hair growth serum…

I’ve been using the hair growth serum from Amyla Cosmetics, and let me tell you—it’s giving nourishment, it’s giving consistency, and it’s definitely giving growth. The formula is lightweight, not greasy, and absorbs beautifully into the scalp without weighing my hair down.
What I love most is how healthy my hair feels. We’re talking softer texture, added shine, and my scalp actually feels cared for—not irritated, not dry, just balanced. And with consistent use, I’ve noticed real progress in fullness, especially in areas that needed a little extra attention.
If you’re on a journey to healthier, stronger hair and you want something that actually supports that goal, Amyla Cosmetics’ hair growth serum is absolutely worth trying.

25 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I struggled with losing my hair due to…

I struggled with losing my hair due to a thyroid issue. After my surgery I began using the Hair & Scalp Oil, Hair Growth Spray, Chebe Oil, Hair Growth Serum, Hair Thickening Shampoo and Leave-In Conditioner. Yes, I went all out for my hair lol and I’m so glad I did! I did the BIG CHOP, but my hair has grown back healthier, thicker, softer and stronger than EVER!!!

24 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love the Amyla hair serum

I love the Amyla hair serum. After having my baby, my hair had broken off and left bald spots, especially my edges. I thought nothing would work, but Amyla totally regrew my hair, not in months but in days I saw a difference. I couldn't believe it. I will continue to use it for me and my children. Also the sales and BOGO options make it affordable.

24 mars 2026
Omdöme utan inbjudan
Logotyp för Amyla Cosmetics

Svar från Amyla Cosmetics

Thank you so much for sharing your experience with us 💛 We’re truly happy to hear that you’re enjoying the Amyla Hair Serum and that it’s been part of your hair care journey.

We really appreciate your support and kind words about our offers as well — it means a lot to us!

Caroline Johnson
Contact Support - Amyla Cosmetics

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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